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Duval Acura
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Purchase of a 2017 Acura MDX SH-AWD Our salesman, Luis was very thorough, knowledgeable, friendly, respectful and patient. He explained in detail all of the functions and capabilities o Our salesman, Luis was very thorough, knowledgeable, friendly, respectful and patient. He explained in detail all of the functions and capabilities of the vehicle. He answered our all of our questions quickly and made us feel very comfortable.The sales process including our trade in was smooth and efficient. R, Finance person, was also very friendly, professional, and explained everything to us in great detail. He answered all of our questions and was very articulate. More
Great service ! Fast friendly service as always ! My wife and I have been customers for over 23 years and we enjoy the people and great service more than ever ! Fast friendly service as always ! My wife and I have been customers for over 23 years and we enjoy the people and great service more than ever ! More
Love Duval Acura I was previously a customer of a competing Acura dealership. After a completely HORRIBLE sales experience, I gave Duval Acura a try. My Sales experien I was previously a customer of a competing Acura dealership. After a completely HORRIBLE sales experience, I gave Duval Acura a try. My Sales experience was EXCEPTIONAL! The service department has continued that exceptional experience! From being welcomed as I pulled in, to check in, review, and check out with Khalil. It was a truly enjoyable experience. I am so happy to have moved my business to Duval Acura! More
Thank You!! Duval Acura continues to have excellent customer service!!! When you enter the building until the time you leave, each department continues to greet a Duval Acura continues to have excellent customer service!!! When you enter the building until the time you leave, each department continues to greet and treat you like a valued customer. My favorite department is service, simply for the request, I need to meet the quality to keep my car running. From Kevin, Ed, Arrick, Kalil, and Jovie these gentle make the worries of your car problems at ease. Thank you for all you do ACURA, you all are truly amazing. Tricia Williams More
Curtis Pillow was excellent throughout the entire experience Duval Acura is very professional from the sales room to the service department and the costs are explained clearly. Sales staff are very helpful and c Duval Acura is very professional from the sales room to the service department and the costs are explained clearly. Sales staff are very helpful and courteous . More
Great service Arick Armenta is one of my favorite people to contact for service on my Acura. He did a great job as always. Now I can rest assured that my Acura is Arick Armenta is one of my favorite people to contact for service on my Acura. He did a great job as always. Now I can rest assured that my Acura is performing at its best. More
Always a great service experience Duval Acura service department is great to work with. Always a pleasant experience. Detailed work and they get things done in a timely manner. Taking Duval Acura service department is great to work with. Always a pleasant experience. Detailed work and they get things done in a timely manner. Taking time to explain what work needs to be done. More
Satisfactory The service department does an excellent job of scheduling service, and seeks to insure that the service is carried out in an expedient timeframe. Add The service department does an excellent job of scheduling service, and seeks to insure that the service is carried out in an expedient timeframe. Additionally the service writer reviewes other maintenance conditions or concerns with the customer prior to releasing subject vehicles back to the customer. More
Easy to work with Everyone in the service center is welcoming, friendly, and easy to work with. They are always upfront with you about the cost of service and service i Everyone in the service center is welcoming, friendly, and easy to work with. They are always upfront with you about the cost of service and service is done in a timely manner. More
gold star attention I have enjoyed my RLX and every visit to the dealer for after sale needs. Every visit we have been treated with professionalism and we have been tre I have enjoyed my RLX and every visit to the dealer for after sale needs. Every visit we have been treated with professionalism and we have been treated like we were the only customer at the dealership. I particularly appreciate our favorite service writer Kevin Agustin . He is simply "the best"... If I were to purchase another RLX I would feel comfortable that Kevin would oversee the service , and that it would be properly cared for. More