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Duval Acura

Jacksonville, FL

4.8
1,066 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,066 reviews

March 08, 2019

Purchase of a 2017 Acura MDX SH-AWD Our salesman, Luis was very thorough, knowledgeable, friendly, respectful and patient. He explained in detail all of the functions and capabilities o More

by JCS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Alejandro, R (Finance person)
March 07, 2019

Great service ! Fast friendly service as always ! My wife and I have been customers for over 23 years and we enjoy the people and great service more than ever ! More

by Jmoneo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merrick, Jovi Aric
March 04, 2019

Love Duval Acura I was previously a customer of a competing Acura dealership. After a completely HORRIBLE sales experience, I gave Duval Acura a try. My Sales experien More

by Kamadore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Mercado
Mar 05, 2019 -

Duval Acura responded

We are happy to have you. Welcome to the Duval family.

March 02, 2019

Thank You!! Duval Acura continues to have excellent customer service!!! When you enter the building until the time you leave, each department continues to greet a More

by willtm21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of my favorite people to contact for my car problem needs. Simply amazed at his performance.
Mar 05, 2019 -

Duval Acura responded

We appreciate it. Thank you!

March 02, 2019

Curtis Pillow was excellent throughout the entire experience Duval Acura is very professional from the sales room to the service department and the costs are explained clearly. Sales staff are very helpful and c More

by barryaycock
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Pillow
Mar 05, 2019 -

Duval Acura responded

This is great feedback. Thank you!

March 02, 2019

Great service Arick Armenta is one of my favorite people to contact for service on my Acura. He did a great job as always. Now I can rest assured that my Acura is More

by AcuraForLife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Mar 05, 2019 -

Duval Acura responded

We are so glad. Thank you!

February 27, 2019

Always a great service experience Duval Acura service department is great to work with. Always a pleasant experience. Detailed work and they get things done in a timely manner. Taking More

by kellyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Mar 05, 2019 -

Duval Acura responded

We are so glad to hear this. We look forward to seeing you on your next visit.

February 27, 2019

Satisfactory The service department does an excellent job of scheduling service, and seeks to insure that the service is carried out in an expedient timeframe. Add More

by RevRich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Duval Acura responded

Thanks for this feedback.

February 23, 2019

Easy to work with Everyone in the service center is welcoming, friendly, and easy to work with. They are always upfront with you about the cost of service and service i More

by Cmg7382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Mar 05, 2019 -

Duval Acura responded

Thank you!

February 22, 2019

gold star attention I have enjoyed my RLX and every visit to the dealer for after sale needs. Every visit we have been treated with professionalism and we have been tre More

by rapidrlt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
Mar 05, 2019 -

Duval Acura responded

We are honored and it is always a pleasure to serve you.

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