Back

Duval Acura

Jacksonville, FL

4.7
1,068 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
Contact Dealership

11225 Atlantic Blvd

Jacksonville, FL

32225

Directions

By Type

Showing 1,068 reviews

April 19, 2019

The Salesman Made the Experience! I went to look at an RDX and liked it a lot. Will took the time to show me every single feature and even made me use them so that he knew I understood More

by Akimball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Duval Acura responded

We are honored. Thank you so much for this kind feedback. We are glad to have you part of the Duval family!

April 19, 2019

Great dealership, honest sales and service departments Leased 2019 Acura RDX Smooth sales process, friendly and honest staff Would recommend anyone who is on the market for new or used Acura Upfront More

by Dmitriy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CURTIS E. PILLOW
5.0
This rating includes all reviews, with more weight given to recent reviews.
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED, ANDREW J. CARUSO
Jun 11, 2019 -

Duval Acura responded

Welcome to the Duval family. Thank you.

April 18, 2019

It was painless. There was no haggling. Not frustrated and felt that we achieved a reasonable transition where both parties benfited. This could be a result of not bin More

by Philip123!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Baucan
Jun 11, 2019 -

Duval Acura responded

We are glad to hear this. Thank you.

April 17, 2019

Best dealership Brain King and Sunny are the best salesman to purchase a vehicle from. They are very knowledgeable about all the products they sell. All my expectatio More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN P. DAWSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED, BRIAN L. KING, KASUN K. SENANAYAKE
Jun 11, 2019 -

Duval Acura responded

Thank you!

April 17, 2019

I thought the experience was pleasurable and smooth Will my salesman was great and worked very hard for me and also Joe Cutia and Andrew Caruso were great as well the three of them worked really hard an More

by DwayneG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDREW J. CARUSO
Jun 11, 2019 -

Duval Acura responded

We are so glad to be of service. Enjoy your new vehicle!

April 17, 2019

My experience was really good the whole process was smooth Having meet Will Isom and his extreme knowledge of the vehicle sold me that night. It was a overall great experience and I thoroughly enjoy my car. More

by ACURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
BARRY L. PITTS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDREW J. CARUSO
Jun 11, 2019 -

Duval Acura responded

This is great news. Thank you!

April 16, 2019

Superior Customer Service Cain, expresses Excellent Customer Service! He listen to all my wants and delivered all my needs! The purchase of My Cars was a Great Experience! More

by Shawnqt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CAIN PIERCE
Apr 16, 2019 -

Duval Acura responded

Thank you!

April 15, 2019

Acura experience Excellent customer service. Scheduling was efficient. Prompt attention at receiving desk. I will recommend this dealer to a friend. Arick was friendl More

by Tarzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Duval Acura responded

Thank you! We are honored.

April 15, 2019

Acura experience Excellent customer service. Scheduling was efficient. Prompt attention at receiving desk. I will recommend this dealer to a friend. Arick was friendl More

by Tarzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Duval Acura responded

We appreciate it.

April 15, 2019

Top notch service From the moment I walked in, William and the staff made a great impression on me. He was very knowledgable and was very courteous. He answered all o More

by ALL DAY VAPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED, ANDREW J. CARUSO, JOVIE B. QUINTO
Jun 11, 2019 -

Duval Acura responded

We are glad you love your RLX!

...
35
...