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Duval Acura
Jacksonville, FL
1,068 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to:
1) As a diverse company, we are committed to serving employees, customers and the community.
2) Delivering exceptional service & value
3) Promoting personal & professional growth
4) Fostering teamwork & associate involvement
5) Demanding the highest ethical standards from ourselves
Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,068 reviews
April 28, 2019
Sensitive and listens to client's needs. Cain has helped me make a decision on what to get basing on my situation. He assisted me on my first purchase of acura and he is not the type who woul Cain has helped me make a decision on what to get basing on my situation. He assisted me on my first purchase of acura and he is not the type who would force you just to make a sales. In general, this dealership is accommodating and friendly. More
by Mahi
April 27, 2019
Duval Acura I came in to test drive an ILX as I currently have a TSX and was considering buying a new car. Willie greeted us upon our arrival and took us to Bobby I came in to test drive an ILX as I currently have a TSX and was considering buying a new car. Willie greeted us upon our arrival and took us to Bobby Baucan (salesman I spoke with on phone before driving here) he took me on a test drive. He was so knowledgeable about the car and explained the differences in my TSX and the ILX. Everyone here was so pleasant... met Joe who graciously thanked us for coming in. Definitely a 5star car dealership in my opinion! More
by di2019
April 27, 2019
Great experience, no pressure. We had suck a great experience we came back and bought a second car in the same month. No pressure sales, best offer was first offer and exceeded expe We had suck a great experience we came back and bought a second car in the same month. No pressure sales, best offer was first offer and exceeded expectations in all ways. More
by bgartz
April 27, 2019
Oil and filter change I was booked right away, greeted right away, treated very important, service was fast, good price, Felix was very accommodating. I also love Merrick. I was booked right away, greeted right away, treated very important, service was fast, good price, Felix was very accommodating. I also love Merrick. You have a great staff that loves what they do, are good at it, and it's very appreciated. More
by JasmineDay
Employees Worked With
Other Employees :
JOVIE B. QUINTO, FELIX M. DIAZ HERNANDEZ
April 26, 2019
Great service experience As always Duval Acura provided outstanding service experience while taking care of manufacturing recall of both MDX Acuras that we own. Don't hesitate As always Duval Acura provided outstanding service experience while taking care of manufacturing recall of both MDX Acuras that we own. Don't hesitate to use this dealership!!! More
by R
April 25, 2019
Good experience Enjoyed working with Acura duval. Details were followed closely and all the staff were knowledgeable and friendly. Had a good deal and Cain was very r Enjoyed working with Acura duval. Details were followed closely and all the staff were knowledgeable and friendly. Had a good deal and Cain was very responsive throughout the process, including multiple texts and calls. Definitely recommended More
by Jaime
Employees Worked With
CAIN PIERCE
April 25, 2019
Prompt, friendly service. Fantastic personality!👍🏽 Wonderful service always very friendly yet aware of their job and give accurate information and service. I would recommend the Dealership to my family Wonderful service always very friendly yet aware of their job and give accurate information and service. I would recommend the Dealership to my family and friends. More
by Yvonne1905
April 20, 2019
Will is awesome Everything was smooth. No pressure just helpful info. I saw the vehicle online and requested information. Will contacted me right away to offer more i Everything was smooth. No pressure just helpful info. I saw the vehicle online and requested information. Will contacted me right away to offer more information and was responsive through each step More
by Rico
April 20, 2019
Spring Service Jovie always sees that our 2003 TL is serviced correctly. Service technician Vivath Vong knows our car and always services it. 200000 plus miles and s Jovie always sees that our 2003 TL is serviced correctly. Service technician Vivath Vong knows our car and always services it. 200000 plus miles and still runs like the day we took delivery. Thank you for Acura Service. More
by Cgieseke37
April 20, 2019
Perfect match Great overall experience! Kasun worked to meet all of our needs, and in the end I ended up with the exact vehicle I wanted. The sale never felt pressu Great overall experience! Kasun worked to meet all of our needs, and in the end I ended up with the exact vehicle I wanted. The sale never felt pressured or rushed. I would definitely return. More
by Andy
