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Duval Acura

Jacksonville, FL

4.7
1,068 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,068 reviews

May 01, 2019

No BS. Just the right car for You. I was a Honda person when I first went to Duval to service my Fit. I am now a proud Acura RDX parent. Shop S-MART. Shop DUVAL ACURA. More

by No.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MERRICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
HECTOR F. CASTANEDA Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were too many smiling faces to name. , R BINRASHED, MICHAEL SHAW
May 31, 2019 -

Duval Acura responded

Thank you so much.

May 01, 2019

A Required Safety Recall I am just a very satisfied customer coming to Duval Acura. My service advisor Arick A. has always been very respectful and efficient. I can truly te More

by DM13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Duval Acura responded

Thank you!

May 01, 2019

A Required Safety Recall Event plus Routine A1 Service The service and the waiting area amenities were more than adequate as usual. The processes were completed in good time while I relaxed in the waiting More

by Carley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Graham
May 31, 2019 -

Duval Acura responded

We are glad to hear this. Thank you.

April 30, 2019

Comfortable My 20yr old daughter brought the car in for oil change. She said Mr. Hernandez was very nice and informative without pushing things not needed at this More

by MD28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

We are honored. Thank you.

April 29, 2019

Fast Service He provide with a good quality service, the waiting time was the time he said it wold be, i recommend duval acura to all my friends. More

by Manuel3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

Thank you

April 29, 2019

Oil change My vehicle was in need of an oil change on this visit. Happy with the service provided. I would recommend Duval Acura to others for both sales and ser More

by 2014Acura TL!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

Thank you

April 28, 2019

Such a comfortable buy!!! We had an amazing experience yesterday purchasing our car. Bobby our salesman was very informative and allowed me to chose my car rather than try to g More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW, Bobby Baucan
Jun 11, 2019 -

Duval Acura responded

We appreciate the recommendation.

April 28, 2019

Fantastic experience! After my beloved 2001 Acura CL kicked the bucket, Acura Duval took me under their wing and were accomadating throughout my search for a new vehicle. A More

by Jessiejoelleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HECTOR F. CASTANEDA Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROGER C. SLAVENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDREW J. CARUSO
Jun 11, 2019 -

Duval Acura responded

We love you too!

April 28, 2019

Experience at Duval Acura We really appreciated the service that we received from Cain and Hector. They were very professional and honest. You can trust them when shopping for More

by Stewart Little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HECTOR F. CASTANEDA Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED, CAIN PIERCE
May 31, 2019 -

Duval Acura responded

It was a pleasure working with you!

April 28, 2019

purchase Everyone at Duval Acura was friendly and supportive for my purchase experience. Curtis went above and beyond to find the model I wanted and ensure I More

by author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CURTIS E. PILLOW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED
Jun 11, 2019 -

Duval Acura responded

Thank you! We look forward to serving you again.

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