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Duval Acura

Jacksonville, FL

4.7
1,068 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,068 reviews

May 05, 2019

Satisfied 1st Time Service Customer! Dealership's Service Dept was recommended by a friend, so I brought my 2014 MDX in for maintenance. Arick Armenta was my Service Adviso, and he was gr More

by MrBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Duval Acura responded

We are glad you had a good experience!

May 05, 2019

Great customer service 👍 Anthony and Bobby are fantastic and can't wait to buy our next ride from them. All aces! Bravo Duval Acura! See you next month for my TLX! More

by Slaterj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY V. LEWIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Baucan
May 31, 2019 -

Duval Acura responded

We look forward to seeing you again soon.

May 05, 2019

Great and Friendly Service Every visit to duval Acura is always great the staff is very attentive from the moment you walk in the door. They explain what needs to be done and More

by Rdriggz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

Thank you!

May 05, 2019

Great customer service I have been working with Jovie for years and am never disappointed with his customer service. From the moment you walk in the door, the staff is frien More

by Tmbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOVIE B. QUINTO
May 31, 2019 -

Duval Acura responded

It is always a pleasure to see you!

May 04, 2019

Awesome The experience was excellent. The price was perfect, there were no games. It was easy and fast. The car was ready for us. Our sales man met us when we More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KASUN K. SENANAYAKE
May 31, 2019 -

Duval Acura responded

It was a pleasure working with you.

May 04, 2019

Amazing experience This was my first Acura purchase. From the time I first walked in the door a few months ago, there was nothing but service. Cain went above and beyo More

by ckanekoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON T. COCHRANE
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW, CAIN PIERCE
May 31, 2019 -

Duval Acura responded

We are so happy for you. Thank you!

May 03, 2019

Quick, Courteous Service I had my regular scheduled service today. Felix was extremely polite, explained everything thoroughly and most importantly got me in and out quickly. More

by ESpencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

We are so glad. Thank you!

May 02, 2019

Great service This is a dealership that you can trust. I take all my cars to Duval Acura for Service. They don’t try to get you to get things done that you don’t re More

by Yvonne @ Ole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

We appreciate your loyalty. Thank you.

May 02, 2019

Will was a great salesman I hope Acura takes care of Will as he took care of me. Acura was my 3rd choice going in but all was changed after dealing with Will. Thanks again for More

by Camden21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Duval Acura responded

You are most welcome!

May 02, 2019

Awesome customer service I was looking for a car for my daughters graduation. Looking at multiple makes and models from other dealerships. The customer service experience we More

by Proud dad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW
May 31, 2019 -

Duval Acura responded

We are thrilled we could help. Congratulations to your daughter and thank you for the recommendation.

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