Duval Acura
Jacksonville, FL
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Had fun testing and buying my new car Will and Mike (and a trainee named Ty) were great. I was very specific about what I wanted and Will was willing to work with me. Additionally they spe Will and Mike (and a trainee named Ty) were great. I was very specific about what I wanted and Will was willing to work with me. Additionally they spent 2 hours (or more) after closing time to get the job done and were nice toward me and my Dad. There's no haggling over the price of the vehicle here, but the price of the vehicle was pretty fair. Will and Mike went above and beyond negotiating the price of my trade in with me, and when I noticed a couple minor issues with the car, they were more than willing to get them fixed for me. More
Easy Peasy! I knew exactly what I wanted and everyone went above and beyond to make the transition smooth and easy! This is my second RDX and can’t say enough abo I knew exactly what I wanted and everyone went above and beyond to make the transition smooth and easy! This is my second RDX and can’t say enough about the superb customer service from start to finish at Duval Acura! Thank you! More
Great service! First time buyer at this dealer. Every thing was handled quick and efficient. Service was great! Would recommend to others. This is my 3rd Acur First time buyer at this dealer. Every thing was handled quick and efficient. Service was great! Would recommend to others. This is my 3rd Acura so I'll be back again! More
Wonderful!!! This is my first Acura after driving Volvo’s for 20 years and I continue to be impressed with Duval Acura in all areas. Our salesperson, Cain, intuiti This is my first Acura after driving Volvo’s for 20 years and I continue to be impressed with Duval Acura in all areas. Our salesperson, Cain, intuitively knew what we were looking for and answered all of our questions patiently and wasn’t in the least bit pushy. As a matter of fact our entire experience was the complete opposite of what you’d think - no pushy salespeople, no price haggling, no shady behavior. It was fun and pleasant and we left with a great deal on an amazing car that we love! HIGHLY recommend!!! More
Absolutely fantastic Will helped me find the perfect car for me. His knowledge of the cars was comforting and made me confident in what I was buying. His personality was t Will helped me find the perfect car for me. His knowledge of the cars was comforting and made me confident in what I was buying. His personality was truly a comforting experience and made me feel like part of the family. His customer centric focus is something you dont see very often. More
Mr. MercadI, oil change and tire rotation Mr Mercado was very good to deal with despite having a heavy workload with many, many customers. He explained our work well, which included diagnosti Mr Mercado was very good to deal with despite having a heavy workload with many, many customers. He explained our work well, which included diagnostics on an oil leak, and explained our options thoroughly. High marks to him. More
Very friendly and made you feel relaxed We felt very comfortable at the dealership. There was no pressure. He explained everything we needed to know. Very quick turnaround, everyone was frie We felt very comfortable at the dealership. There was no pressure. He explained everything we needed to know. Very quick turnaround, everyone was friendly.and welcoming. More
Duval Acura exceptional car buying experience Sunny at Duval Acura made my first car buying experience a pleasurable and smooth process. He made sure everything was taken care of in a timely manne Sunny at Duval Acura made my first car buying experience a pleasurable and smooth process. He made sure everything was taken care of in a timely manner and that I understood all of the information throughout the entire experience More
My Outstanding Buying Experience at Duvsl Acura! William Isom is a top notch sales associate! He earned my business! Flagged me down in the parking lot...impressed me with his knowledge of the deal William Isom is a top notch sales associate! He earned my business! Flagged me down in the parking lot...impressed me with his knowledge of the dealership's inventory, and led my to my dream car that hadn't even been put out on the lot yet! Helped with every question I had and got me the answers I needed. I As a retired Lieutenant Commander I recognize diligence and commitment when I see it. Will represents your dealership superbly! Thanks! More
Excellent! Duval Acura has now put me in my second MDX. I love this vehicle, and thank Hector for making the leasing experience a great one, and Jovie, my Servi Duval Acura has now put me in my second MDX. I love this vehicle, and thank Hector for making the leasing experience a great one, and Jovie, my Service Writer, who makes me feel like "family". More