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Duval Acura

Jacksonville, FL

4.7
1,068 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,068 reviews

May 31, 2019

Had fun testing and buying my new car Will and Mike (and a trainee named Ty) were great. I was very specific about what I wanted and Will was willing to work with me. Additionally they spe More

by Jordanjones1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW
May 31, 2019 -

Duval Acura responded

We thank you for this feedback. We look forward to serving you again when you need us.

May 31, 2019

Easy Peasy! I knew exactly what I wanted and everyone went above and beyond to make the transition smooth and easy! This is my second RDX and can’t say enough abo More

by Diehmteamhomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CAIN PIERCE
May 31, 2019 -

Duval Acura responded

We thank you for your loyalty and appreciate the opportunity to work with you. Enjoy your RDX!

May 29, 2019

Great service! First time buyer at this dealer. Every thing was handled quick and efficient. Service was great! Would recommend to others. This is my 3rd Acur More

by Smith429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

We are honored. Thank you! We look forward to seeing you again.

May 29, 2019

Wonderful!!! This is my first Acura after driving Volvo’s for 20 years and I continue to be impressed with Duval Acura in all areas. Our salesperson, Cain, intuiti More

by beachmompvb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LUIZ C. ALEJANDRO, CAIN PIERCE
May 31, 2019 -

Duval Acura responded

We are thrilled and very happy for you. Welcome to the Duval family.

May 27, 2019

Absolutely fantastic Will helped me find the perfect car for me. His knowledge of the cars was comforting and made me confident in what I was buying. His personality was t More

by Mwassel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW
May 31, 2019 -

Duval Acura responded

It was a pleasure helping you and thank you for this feedback!

May 27, 2019

Mr. MercadI, oil change and tire rotation Mr Mercado was very good to deal with despite having a heavy workload with many, many customers. He explained our work well, which included diagnosti More

by Mikek.acuralover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Duval Acura responded

Thank you!

May 26, 2019

Very friendly and made you feel relaxed We felt very comfortable at the dealership. There was no pressure. He explained everything we needed to know. Very quick turnaround, everyone was frie More

by Jcfleury1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW
May 31, 2019 -

Duval Acura responded

We appreciated the opportunity to work with you!

May 24, 2019

Duval Acura exceptional car buying experience Sunny at Duval Acura made my first car buying experience a pleasurable and smooth process. He made sure everything was taken care of in a timely manne More

by Katie215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KASUN K. SENANAYAKE
May 31, 2019 -

Duval Acura responded

We thank you and hope you enjoy your new car. Congratulations!

May 24, 2019

My Outstanding Buying Experience at Duvsl Acura! William Isom is a top notch sales associate! He earned my business! Flagged me down in the parking lot...impressed me with his knowledge of the deal More

by Lcdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Duval Acura responded

That is great! Thank you so much.

May 23, 2019

Excellent! Duval Acura has now put me in my second MDX. I love this vehicle, and thank Hector for making the leasing experience a great one, and Jovie, my Servi More

by Springer Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HECTOR F. CASTANEDA Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED, JOVIE B. QUINTO
May 31, 2019 -

Duval Acura responded

We are glad to have you a part of our Duval family.

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