Duval Acura

Great service writer Popped in for an oil change with no appointment and Joive welcomed me right in! super friendly dealership and great employees!would definitely recomme Popped in for an oil change with no appointment and Joive welcomed me right in! super friendly dealership and great employees!would definitely recommend this dealership More

New car purchase We were looking but not expecting to buy at this time. We are very impressed with the help and attention we received at Duval Accura. Mr William Isom We were looking but not expecting to buy at this time. We are very impressed with the help and attention we received at Duval Accura. Mr William Isom located exactly the Vehicle we were looking for and spent time to help us see the many features of the MDX and the advantage package which were more than we expected! Cameron accompanied us on the test drive and he and Will became friends of ours very easily. Though we had never leased a vehicle before, I believe it was Joe Cutaia who helped us see the benefit of cash preservation by leasing with the intent to purchase or trade at the completion of the contract. It just all seemed like a good fit! Thank you all! More

Service dept Was attended to right away Problem diagnosed and taken care of efficiently Was kept informed of the progress while waiting Appt scheduling was ea Was attended to right away Problem diagnosed and taken care of efficiently Was kept informed of the progress while waiting Appt scheduling was easily done More

Great Value Great Service We initially met Curtis Pillow at the Jacksonville Car Show in March. He was very cordial and answered all our questions about the RDX. We told him we We initially met Curtis Pillow at the Jacksonville Car Show in March. He was very cordial and answered all our questions about the RDX. We told him we were just beginning to look for a replacement for our Nissan Murano. There was no hard sell and his patience was appreciated. He called once a month later just to touch base, again no hard sell. We visited him at the dealership in June as we had decided on an RDX, at that time he offered detailed information on features and helped us decide on exactly the features we wanted. We returned in July and concluded the deal. The best encounter I have ever had at an auto dealer and I have had many. More

Worrisome Noise Had a worrisome noise start under the hood last weekend and brought the car in to you on Tuesday. Arick thought it sounded like an alternator problem Had a worrisome noise start under the hood last weekend and brought the car in to you on Tuesday. Arick thought it sounded like an alternator problem when he listened to the vehicle. Brought it back to service and sure enough that is what it was. Glad to have gotten it in when I did or I might have been stranded on the road with a dead battery. More

Always excellent Duval Acura has the best service department. They always provide me with a loaner if it is a longer service and treat me and my daughter, who also has Duval Acura has the best service department. They always provide me with a loaner if it is a longer service and treat me and my daughter, who also has an Acura with respect and kindness. More

Amazing Excellent customer service first time and will be my first choice in the future too thank you so much for all your lovely and amazing service Canin pi Excellent customer service first time and will be my first choice in the future too thank you so much for all your lovely and amazing service Canin pierce and Anthony Lewis definitely will recommend to your all of my family’s and friends. They explain all the questions and shows me all the functions about this new car and all kind of customers needs. Again thank you so much and we love our new car enjoy so much ! More

Sanity Guaranteed Personally, I never look forward to the car buying process but Will and Rbin were amazing help during the entire process. All questions answered. They Personally, I never look forward to the car buying process but Will and Rbin were amazing help during the entire process. All questions answered. They have my highest recommendation. More

Great service Khalil and Casey are the best service advisors anyone can ask for. They have been my service guys for 10 years. I followed them from another Acura dea Khalil and Casey are the best service advisors anyone can ask for. They have been my service guys for 10 years. I followed them from another Acura dealership. They are very honest and trustworthy. I recommend this dealership because of them. They are the reason I still buy Acura cars. More

Great attentive service. Ed and Khalil made us feel comfortable and answered all of our questions. They are the reason we will service our RDX at Duval Acura! Ed and Khalil made us feel comfortable and answered all of our questions. They are the reason we will service our RDX at Duval Acura! More