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Duval Acura
Jacksonville, FL
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
August 19, 2019
Went above and beyond to satisfy customer Khalil is the ultimate professional he went above and beyond to resolve the issues with my TLX that another Acura dealer couldn't resolve. Khalil know Khalil is the ultimate professional he went above and beyond to resolve the issues with my TLX that another Acura dealer couldn't resolve. Khalil knows the Acura brand very well More
by Pulpmaker12
Employees Worked With
KHALIL R. MERCADO CORREA
August 15, 2019
Great service Recently our 2016 MDX battery died while running errands. When I called the Duval service department Ed answered the phone. When I told Ed my car woul Recently our 2016 MDX battery died while running errands. When I called the Duval service department Ed answered the phone. When I told Ed my car wouldn’t start he quickly said he would personally come right away to give us a jump, and with in 20 minutes he was there Ed was a godsend, as it was another 90+ degree day. Ed followed us to the dealership where Khalil had our battery replaced in about an hour (under warranty by one week), and we were back on the road. Always have had a very positive experience at Duval. Thanks to all, especially Ed (do not know last name) for his going that extra mile. More
by Rvincent
Employees Worked With
Ed, KHALIL R. MERCADO CORREA
August 13, 2019
Professional. Courteous. No haggle pricing was nice. Anthony and Cain were great. Both were helpful and took time to explain everything. Low to no pressure car buying made for a much better experience Anthony and Cain were great. Both were helpful and took time to explain everything. Low to no pressure car buying made for a much better experience than is typical. Really liked that. We are repeat customers from ‘12. More
by PT
Employees Worked With
R BINRASHED, ANTHONY V. LEWIS, CAIN PIERCE
August 12, 2019
Honest and helpful! Hector helped me find the car that had everything I wanted! He was patient and there was no pressure to make a decision. It was the best experience I Hector helped me find the car that had everything I wanted! He was patient and there was no pressure to make a decision. It was the best experience I've had when purchasing a car! More
by AJ161875
Employees Worked With
HECTOR F. CASTANEDA Jr
August 12, 2019
Roger Perfect 👌 It was a no pressure experience with great customer service! The finance team was really helpful and I appreciated the time they took to provide infor It was a no pressure experience with great customer service! The finance team was really helpful and I appreciated the time they took to provide information about my options. More
by DVans
Employees Worked With
ROGER C. SLAVENS
August 10, 2019
Very good experience Very good overall auto service experience. Jovie knows how to service a customer. Accurate estimate, and timely delivery. Also, very good sales mee Very good overall auto service experience. Jovie knows how to service a customer. Accurate estimate, and timely delivery. Also, very good sales meeting with Anthony Lewis to discusss my end of lease and the going forward possibilities. He answered all my questions regarding new Acura. More
by ToroJax
Employees Worked With
ANTHONY V. LEWIS, JOVIE B. QUINTO
August 10, 2019
Wonderful experience I received such warm & professional help from Luiz. I told him what I was looking for and he made it all happen. He was great! I received such warm & professional help from Luiz. I told him what I was looking for and he made it all happen. He was great! More
by Rockcitygal
Employees Worked With
LUIZ C. ALEJANDRO
August 08, 2019
excellence Great people, service, and prices. The service center has experienced technicians and quality service. Very thorough. If a discount can be given for s Great people, service, and prices. The service center has experienced technicians and quality service. Very thorough. If a discount can be given for service, it's done! I have purchased and serviced two vehicles for 10+ years. Thank you Merrick and Jovie for your continued excellence and dedication!!! More
by Babyblues1062
Employees Worked With
JOVIE B. QUINTO
August 07, 2019
Amazing people Everyone I met that day were all amazing and very friendly people. They answered all my questions and concerns and they work very fast. I will difentl Everyone I met that day were all amazing and very friendly people. They answered all my questions and concerns and they work very fast. I will difently recommend them. More
by Meme1684
Employees Worked With
R BINRASHED, CAIN PIERCE, TIMOTHY C. WALKER
August 06, 2019
Quick and Painless Buying a car is a real hassle. Cain at Duval Acura did a fine job in making our car buying experience as quick and painless as possible. Quit to show Buying a car is a real hassle. Cain at Duval Acura did a fine job in making our car buying experience as quick and painless as possible. Quit to show us several car and cut to the chase on getting us to the right price and out the door. Very solid car buying experience. More
by Talon
Employees Worked With
CAIN PIERCE
