Duval Acura
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 1,068 reviews
Straightforward car buying experience Everyone I worked with at Duval Acura was extremely straightforward and delivered everything promised. Happy with my experience and would recommend th Everyone I worked with at Duval Acura was extremely straightforward and delivered everything promised. Happy with my experience and would recommend this dealer to others. More
VIP Treatment From the time I arrived the team showed an urgency to get out to me before I came in even though there were many cars in the drive! Very informative a From the time I arrived the team showed an urgency to get out to me before I came in even though there were many cars in the drive! Very informative as to what to expect and followed up at the end of the visit with the outcome of service check. The service person who spoke with me was very kind and didn’t try to rush me. I have come to expect this kind of reception every time I go here. I like all aspects of this dealership, they are exceptional!!! More
Exceptional Service My service advisor Khalil Mercado provide excellent service and advice. My car was finished on time with exceptional service. He even provided excelle My service advisor Khalil Mercado provide excellent service and advice. My car was finished on time with exceptional service. He even provided excellent advice to keep my vehicle running at optimal performance. More
Very professional and courteous experience We just leased our fourth MDX and our acquisition experience was absolutely professional and courteous. The quality of this service team was an impor We just leased our fourth MDX and our acquisition experience was absolutely professional and courteous. The quality of this service team was an important factor, and Anthony, our sales advisor was excellent. More
Class Act Dealership Roger went above and beyond for me. This is obviously the standard for all of the departments in Duval Acura which is why I have gone to them for my l Roger went above and beyond for me. This is obviously the standard for all of the departments in Duval Acura which is why I have gone to them for my last 2 cars and I could never go anywhere else! They are a class act. More
Service Team is Excellent, Service Adviser is outstanding!! Was In for service on my wife's ILX, which I hate! I even dislike your Dealership car owner waiting area. It is well below standard of other luxury br Was In for service on my wife's ILX, which I hate! I even dislike your Dealership car owner waiting area. It is well below standard of other luxury brands. I have been shopping for a new SUV to replace my Lincoln and since I was captive in your dealership I was very surprised to find myself impressed with the new RDX. The only thing that makes me consider the RDX is your service department and in particular Khalil he is outstanding. More
30 years and counting of prompt, dependable and courteous service. Thank You Duval Acura, would love a new RL but at age 81 not likely, so keep up the good se and counting of prompt, dependable and courteous service. Thank You Duval Acura, would love a new RL but at age 81 not likely, so keep up the good service. , More
Duval Acura is the best dealership in Northeast FL Khalil is amazing. His attention to detail, expertise in the auto industry and his customer service is the best I have ever seen. Great experience. Khalil is amazing. His attention to detail, expertise in the auto industry and his customer service is the best I have ever seen. Great experience. More
Excellent service Courteous and excellent service. Keep it up. Nothing more to add. Will be recommending the dealership to friends. See you again in the next few months Courteous and excellent service. Keep it up. Nothing more to add. Will be recommending the dealership to friends. See you again in the next few months for my scheduled oil change. More
Outstanding experience!! Duval Acura has always provided me with the highest quality service. It is clear that their team in concerned more about the customer's experience tha Duval Acura has always provided me with the highest quality service. It is clear that their team in concerned more about the customer's experience than they do profit. This attitude and culture keeps me coming back. This was my 4th car purchased so far. I am a customer for life! More