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Duval Acura
Jacksonville, FL
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
March 10, 2023
Roger Slavens was the greatest to work with when buying my new RDX. No pressure! He listened to what I wanted and needed in a car. Then he told me everything I needed to know about the vehicle and smoothl my new RDX. No pressure! He listened to what I wanted and needed in a car. Then he told me everything I needed to know about the vehicle and smoothly facilitated the sale. No back and forth with the sales mgr just upfront auto pricing. A great way to do business. More
by Mary C
Employees Worked With
ROGER C. SLAVENS
November 04, 2022
I have only used this dealership for service on my 2012 Acura now it’s 10 years old and runs like new thanks to the great service dept there that keeps it running like a sewing machine. Special thanks to Acura now it’s 10 years old and runs like new thanks to the great service dept there that keeps it running like a sewing machine. Special thanks to Khalil the service writer that always is right on top of what’s going on with my car and keeps me informed throughout the process. This is the only place I will ever use to service my Acura More
by Mbolt0117
Employees Worked With
KHALIL R. MERCADO CORREA
May 01, 2022
A pleasant experience from beginning to end. The staff was friendly, informative and really sought to satisfy the needs of the customer. As a female, going alone, you always worry if they will t The staff was friendly, informative and really sought to satisfy the needs of the customer. As a female, going alone, you always worry if they will try to use this to their advantage. I can say I didn’t have that feeling that i was being cheated out of a fair deal or taken advantage of. A+ customer service, A+ product. Will be referring all my Acura loving friends here. Thank you, Roger S! More
by Jenn M
Employees Worked With
David business department , ROGER C. SLAVENS
April 28, 2022
Tim the user car manager went above and beyond to help with my 2018 Genesis G80 purchase. Loved how soon a manager got involved, super easy and fast process. Did I mention I was out of state? Thank you fo with my 2018 Genesis G80 purchase. Loved how soon a manager got involved, super easy and fast process. Did I mention I was out of state? Thank you for all your help! 10/10 recommend! More
by Iliana123
Employees Worked With
TIMOTHY C. WALKER
April 03, 2022
Nash Ibrahim was our car salesman and Sam Fakhouri was our financial agent. They were both amazing and made buying a car easy and enjoyable! We highly recommend Duval Acura and appreciate everything they our financial agent. They were both amazing and made buying a car easy and enjoyable! We highly recommend Duval Acura and appreciate everything they did for us! More
by kenziekaye21
Employees Worked With
Sam Fakhouri, Nash Ibrahim
March 05, 2022
Roger Slavens gets 5 stars! The market is crazy right now, but we were lucky enough to get an unreserved MDX right off the truck. Dealership communication regarding getting ahol The market is crazy right now, but we were lucky enough to get an unreserved MDX right off the truck. Dealership communication regarding getting ahold of Roger needs work, but other that we were in and out in a few hours, detail department get a great job, and everyone stayed past closing to help get us through. Highly recommend! More
by colgroma
Employees Worked With
ROGER C. SLAVENS
February 19, 2022
The Sales Manager and Roger made the experience of buying my new TLX transparent and easy. I was dealt with respect and given a fair price for my trade-in vehicle which was not my experience at the other Jac my new TLX transparent and easy. I was dealt with respect and given a fair price for my trade-in vehicle which was not my experience at the other Jacksonville Acura dealership. I would definitely take my return business to them, because of my positive experience. More
by waynearoo
Employees Worked With
ROGER C. SLAVENS
December 30, 2021
Your patience and knowledge was exceptional. I greatly appreciate everything you did for us in providing us with a great buying experience. As a returning buyer, we will always look there first for any fu appreciate everything you did for us in providing us with a great buying experience. As a returning buyer, we will always look there first for any further purchases. Thanks for everything! More
by deannajaxson
Employees Worked With
Ahmed ElGelany
