Duval Acura
Jacksonville, FL
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Great service even on the busiest day! Kahlil was very helpful and provided outstanding customer service. Every time I bring my car in for service I have not been disappointed. Kahlil was very helpful and provided outstanding customer service. Every time I bring my car in for service I have not been disappointed. More
Simply amazing Made an appointment online walk in service advisor help me figure out what my car needed was able to test drive a new loaner car that makes me want to Made an appointment online walk in service advisor help me figure out what my car needed was able to test drive a new loaner car that makes me want to buy another vehicle now. Couldn’t been more satisfied! More
Jovie always makes me feel like a VIP! I have purchased my last two cars from this dealership and they have ONLY been serviced there. I wouldn’t dream of going anywhere else! XOXO I have purchased my last two cars from this dealership and they have ONLY been serviced there. I wouldn’t dream of going anywhere else! XOXO More
Excellent Service My husband and I had the best experience at Duval Acura. Not once did we feel pressured to buy a car. Both Curtis and Hector were awesome to work wi My husband and I had the best experience at Duval Acura. Not once did we feel pressured to buy a car. Both Curtis and Hector were awesome to work with. They were kind, friendly and never pushy. I am a happy new owner of a 2019 MDX, and I love it! I will be recommending Duval Acura from now on. More
People you can trust. Great people, friendly, helpful and caring. This is my second purchase eith Duval Acura. I have used their service department for years. Always a p Great people, friendly, helpful and caring. This is my second purchase eith Duval Acura. I have used their service department for years. Always a pleasing experience. More
discussion of end of lease options We had planned to purchase our leased RDX but were shown all of our options buy vs lease. In the end we went with a new lease after a comprehensive re We had planned to purchase our leased RDX but were shown all of our options buy vs lease. In the end we went with a new lease after a comprehensive review of the financing options. All the sales associates could not have been more helpful especially our associate Cain Pierce. More
Good deal They were courteous, helpful and worked to get me a good deal on the car. The finance team also worked hard to help get a great rate. They were courteous, helpful and worked to get me a good deal on the car. The finance team also worked hard to help get a great rate. More
THANK YOU WOWED Customer service! My service consultant is Jovie, and he goes above and beyond to make sure his customers are informed and taken care of. My RDX WOWED Customer service! My service consultant is Jovie, and he goes above and beyond to make sure his customers are informed and taken care of. My RDX was purchased used, and I already knew that my detailing was poorly done which lead to some things I wanted to be corrected. To be honest about it, Jovie suggested he make sure like any other maintenance he took care of is met to my satisfaction. I’m sold on his integrity and passion for customer satisfaction. He is TOP NOTCH when it comes to making sure everyone gets the job done right. I recommend DUVAL ACURA service team to anyone, why you ask? Because they know the concept of teamwork and how to make ACRUA customers dreams work. Keep doing what you all do best, being GREAT! More
Absolutely love my new car! I came into Acura with the goal to look at a car that I found online. With in the small amount of time I was there Tim Crow made me feel confident tha I came into Acura with the goal to look at a car that I found online. With in the small amount of time I was there Tim Crow made me feel confident that the car I was looking at was a great fit for me and I made the decision to go forward with purchasing it. From the start to finish, I truly enjoyed my Experience. I had the pleasure of working with Tim and R in finance. They were both extremely helpful and Genuinely cared about my purchase. I will definitely Be a life long customer and will recommend Duval Acura to friends and family in the future. More
Easy Service Service rep. Arick, was very professional and friendly; tops. He handled all of my requests in a prompt and efficient manner and I would always reques Service rep. Arick, was very professional and friendly; tops. He handled all of my requests in a prompt and efficient manner and I would always request him for further service. More