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Duval Acura

Jacksonville, FL

4.8
1,068 Reviews

11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,068 reviews

September 29, 2019

Great service even on the busiest day! Kahlil was very helpful and provided outstanding customer service. Every time I bring my car in for service I have not been disappointed. More

by Rachel Delgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
Sep 30, 2019 -

Duval Acura responded

Thank you, Rachel! We're glad you had an outstanding experience!

September 29, 2019

Simply amazing Made an appointment online walk in service advisor help me figure out what my car needed was able to test drive a new loaner car that makes me want to More

by Dwayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
Sep 30, 2019 -

Duval Acura responded

Thanks, Dwayne! Your satisfaction is important, so it's great to know our efforts paid off!

September 27, 2019

Jovie always makes me feel like a VIP! I have purchased my last two cars from this dealership and they have ONLY been serviced there. I wouldn’t dream of going anywhere else! XOXO More

by Hapygirl1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CURTIS E. PILLOW, KEVIN M. AGUSTIN, ARICK D. ARMENTA, JOVIE B. QUINTO
Sep 27, 2019 -

Duval Acura responded

Thank you! We're so glad we're your first choice!

September 27, 2019

Excellent Service My husband and I had the best experience at Duval Acura. Not once did we feel pressured to buy a car. Both Curtis and Hector were awesome to work wi More

by Jax Beach Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R BINRASHED, HECTOR F. CASTANEDA Jr, CURTIS E. PILLOW
Sep 27, 2019 -

Duval Acura responded

Thank you! We're glad to know our team was so supportive during your visit.

September 26, 2019

People you can trust. Great people, friendly, helpful and caring. This is my second purchase eith Duval Acura. I have used their service department for years. Always a p More

by Chillcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder, R BINRASHED, HECTOR F. CASTANEDA Jr, CHRISTOPHER S. CRAMER, WILLIAM D. ISOM, ARICK D. ARMENTA, JOE CUTAIA
Sep 26, 2019 -

Duval Acura responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

September 26, 2019

discussion of end of lease options We had planned to purchase our leased RDX but were shown all of our options buy vs lease. In the end we went with a new lease after a comprehensive re More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Caruso, R BINRASHED, CAIN PIERCE, KHALIL R. MERCADO CORREA, JOE CUTAIA
Sep 26, 2019 -

Duval Acura responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Duval Acura and we hope to see you again.

September 26, 2019

Good deal They were courteous, helpful and worked to get me a good deal on the car. The finance team also worked hard to help get a great rate. More

by acuragirl99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R BINRASHED, CAIN PIERCE, ROGER C. SLAVENS
Sep 26, 2019 -

Duval Acura responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

September 25, 2019

THANK YOU WOWED Customer service! My service consultant is Jovie, and he goes above and beyond to make sure his customers are informed and taken care of. My RDX More

by willtm21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOVIE B. QUINTO
Sep 25, 2019 -

Duval Acura responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 23, 2019

Absolutely love my new car! I came into Acura with the goal to look at a car that I found online. With in the small amount of time I was there Tim Crow made me feel confident tha More

by Laurynbx3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Crow, R BINRASHED
Sep 25, 2019 -

Duval Acura responded

We're glad to hear you found our staff was so knowledgeable and helpful! Congratulations on your new vehicle!

September 23, 2019

Easy Service Service rep. Arick, was very professional and friendly; tops. He handled all of my requests in a prompt and efficient manner and I would always reques More

by frank l
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
Sep 25, 2019 -

Duval Acura responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

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