Duval Acura

Great car buying experience! We had a great car buying experience at Duval Acura! Cain contacted me almost immediately regarding a 2017 CPO Acura MDX I was interested in. He respo We had a great car buying experience at Duval Acura! Cain contacted me almost immediately regarding a 2017 CPO Acura MDX I was interested in. He responding quickly and thoroughly, answered all of our questions, and made the whole experience so easy. He was incredibly kind and welcoming- he came right out to greet us when we arrived at the dealership. He had personally checked out the vehicle beforehand and already had it pulled up to the front for us. Cain was honest, knowledgeable and extremely helpfuI showing us each and every feature the MDX had to offer. I would highly recommend him as a salesperson! Joe also helped us when coming to an agreement on price/payment. He was completely up front about everything and made us feel totally comfortable! We genuinely felt like Cain and Joe did everything possible for us! When it came to financing we were helped by Will and Rashed. They went above and beyond to help us get the best payment possible. We had one little cosmetic issue with the vehicle that we noticed right before we left the dealership, and they have already assured us that it will be taken care of. Overall a wonderful experience and a great group of gentlemen to work with! We are thrilled with our new (to us) vehicle and happy to be a part of the Duval Acura family! Thank you again! More

Pleasant Car Buying Experience From the first point of contact to the final piece of paper signed, Duval Acura was the most honest and professional dealership I’ve ever done busines From the first point of contact to the final piece of paper signed, Duval Acura was the most honest and professional dealership I’ve ever done business with. More

Online appt sceduling was easy and convenient. Khalil patiently explained findings/recommendations/options. I was allowed to keep a loaner for several days to accommodate my schedule. patiently explained findings/recommendations/options. I was allowed to keep a loaner for several days to accommodate my schedule. More

Fast and easy service! First time buying from this dealership and the whole process was quick and easy. I saw the car online, the internet representative replied quickly, Ca First time buying from this dealership and the whole process was quick and easy. I saw the car online, the internet representative replied quickly, Cain called and introduced himself and had the car in front ready for us when we arrived. We will also definitely enjoy the perks of buying from Duval Acura! More

Excellent customer service will buy again from the same sales person and same dealer, they are patient and experience i am so happy that i stopped by customer service will buy again from the same sales person and same dealer, they are patient and experience i am so happy that i stopped by More

Service was great. Car looked great and runs great. Fast and complete service. Casey was helpful and friendly. I am moving to another state otherwise I wou was great. Car looked great and runs great. Fast and complete service. Casey was helpful and friendly. I am moving to another state otherwise I would not think about taking my car anywhere else. More

Great first time experience! I had a great experience. The sales team and management were professional, genuine, and easy to work with. I was not pressured in the decision and th I had a great experience. The sales team and management were professional, genuine, and easy to work with. I was not pressured in the decision and they valued what was best for me. In the end, I received a great deal and drove away with the perfect vehicle that I will cherish for many years to come. Thank you Jacksonville Duval Acura! More

I didn’t buy my Acura at this dealership however, this in no way affect in my service. I was a walk-in appointment for low tire pressure and ultimately had to have it replaced but they got me in and out in n no way affect in my service. I was a walk-in appointment for low tire pressure and ultimately had to have it replaced but they got me in and out in no time. Everyone was very nice and the dealership was immaculate. The lady that checked me in at the driveway was exceptionally friendly and attentive. I’m sorry I don’t remember the staff names. More

Great customer service, helpful, patient, done on time. Arick was very helpful explaining what would be done to my car... the warranty and how fast they would be able to get the work done. Arick was very helpful explaining what would be done to my car... the warranty and how fast they would be able to get the work done. More

On a scale of 1 to 10 it’s a 10 Very Personable- Knowledgeable- pleasure to interact with- answered all our questions Followed up with phone call explaining what was found & we agr Very Personable- Knowledgeable- pleasure to interact with- answered all our questions Followed up with phone call explaining what was found & we agreed to have work completed Turnaround time in getting car back was excellent- More