Duval Acura
Jacksonville, FL
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Roger was Awesome Thanks Roger for another great Acura, Both my mother and I love our vehicles. You have truly made my wife happy with our ne RDX. Thanks Thanks Roger for another great Acura, Both my mother and I love our vehicles. You have truly made my wife happy with our ne RDX. Thanks More
Great buying experience Working with Curtis and Tim was very comfortable. There wasn't any pressure to buy and they offered several different options for us to look at before Working with Curtis and Tim was very comfortable. There wasn't any pressure to buy and they offered several different options for us to look at before our final decision was made, We actually went in the store with a particular model in mind and after working with Curtis and Tim we went home in a different model and couldn't be happier. Thank you for making it a great experience. Jay Cobb More
7000 mile check up Have been a customer for years as I have had three Acura’s. Always do a good job and have no complaints. Very friendly and professional. Have been a customer for years as I have had three Acura’s. Always do a good job and have no complaints. Very friendly and professional. More
Awesome Experience Our experience with Duval Acura was so unbelievably easy that we were commenting to each other that this can’t be real. The entire staff is friendly a Our experience with Duval Acura was so unbelievably easy that we were commenting to each other that this can’t be real. The entire staff is friendly and works together like a well oiled machine. Thank you Cain Pierce for making our car buying so easy! Have already given 2 referrals. Great experience !! More
Quick and painless experience.. First I have to say that this was one of the most stress vehicle purchases I’ve ever had. My sales associates Anthony and Cain we’re both very knowle First I have to say that this was one of the most stress vehicle purchases I’ve ever had. My sales associates Anthony and Cain we’re both very knowledgeable and helpful in my buying experience. They didn’t push me to look at vehicles that weren’t right for me to wear me down or any of the other “old tricks” that have been attempted by other dealerships. I would recommend this dealership to anyone looking for great inventory and an excellent staff! More
Very good! But there's that but closing took entirely to lon The experience was good, it took to long for the closing, I paid cash it should have been quick and easy. The salesman was very courteous and knowledg The experience was good, it took to long for the closing, I paid cash it should have been quick and easy. The salesman was very courteous and knowledgeable, good person. More
Best Experience at a car dealership!!! All I can say so not to bore you is this was a ten star experience through out the whole process. Please if you go to them ask for Cain as a salesper All I can say so not to bore you is this was a ten star experience through out the whole process. Please if you go to them ask for Cain as a salesperson. Down home no bs person. Not pushy but extremely knowledgeable! Even the financial manager was wonderful. Even the Sales manager. I can't say enough about this dealership. They have finally broke my thought mold of car dealerships. Go and tell them Dierdre sent you. Oh I forgot the used car managers name but he was top of my list also. Atten. GM: These guys need some recognition. I can't tell you how many bad experiences I have had, IN a nutshell My hubby and I walked out and said that was painless. More
Worst Customer Service My parents bought a brand new Acura in the spring of 2019. Since buying the car, the tires need air weekly. The car stalls out suddenly when driving. My parents bought a brand new Acura in the spring of 2019. Since buying the car, the tires need air weekly. The car stalls out suddenly when driving. Connections were loose, making the battery die in the middle of traffic. My mother and I have both called and got a song and dance. My mother brought in the car yesterday, 10/24/19 for a 9:30am appointment. She was told there was nothing wrong with the car and if she had issues she can call Acura's 1-800 number! Wow. So she spends more than $50k on a brand new car and the service department doesn't even offer her a loaner while they keep the car and see if they find issues over a few days? They didn't even drive the car! Shame on them for blowing off my mother. Shame on them for not standing behind their cars. Buyers beware. More
Very professional and great at what he does! He was very informative and knew what he was talking about. I would recommend him to everyone I know because of the quality of the experience! If you He was very informative and knew what he was talking about. I would recommend him to everyone I know because of the quality of the experience! If you want something done right, he is the man to contact! More