Duval Acura
Jacksonville, FL
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Absolutely incredible service from beginning to end. Everyone worked with me to make sure that I got what I wanted out of my new car in the price range I felt comfortable with. Everyone worked with me to make sure that I got what I wanted out of my new car in the price range I felt comfortable with. More
I used to own another brand car. Whenever I brought that car in for an oil change, it was always a 2-3 hour wait for a basic service. With Duval Acura, it’s a completely different experience. I was in and car in for an oil change, it was always a 2-3 hour wait for a basic service. With Duval Acura, it’s a completely different experience. I was in and out of there quickly and the waiting lounge was comfortable. Excellent experience!! More
Very pleasant with visit. The service my car needed was explained clearly. My car was ready in the time stated to me. The only issue was the car wash equipment was not working. explained clearly. My car was ready in the time stated to me. The only issue was the car wash equipment was not working. More
My Saleman Anthony Lewis is a great saleman. He knows what I am looking for gives the best advice on vehicles. The finance guys are awesome. Paper goes very some smooth and does take all day. I have been what I am looking for gives the best advice on vehicles. The finance guys are awesome. Paper goes very some smooth and does take all day. I have been cars from these for 13 years with no problems. I love good customer service some when I find it I am loyal for life. More
Best Dealer Anywhere! This is our sixth Acura that we have purchased from this dealer. We continue to get both great service and the opportunity to work with positive energ This is our sixth Acura that we have purchased from this dealer. We continue to get both great service and the opportunity to work with positive energetic people. The process was seamless from Anthony Lewis as our salesman , and R as the financial/person we were in and out in with no hassles. My wife continues to buy her cars at this dealer because they go above and beyond to make sure that we are completely satisfied. More
Hector was courteous, professional, and new his product. I have been shopping for a car for several months and Duval Acura has far surpassed other dealerships on all levels. Dealership was definitely custo I have been shopping for a car for several months and Duval Acura has far surpassed other dealerships on all levels. Dealership was definitely customer focused. More
My service with Casey Graham is very exceptional. He make sure that he explain fully what needs to be done with my vehicle when I complain with the noises Im hearing. Very appreciative with the service depar sure that he explain fully what needs to be done with my vehicle when I complain with the noises Im hearing. Very appreciative with the service department. Thanks to Arick., Kahalil and Jovie. More
Geat service as usual Arick always provides us with great service in a timely fashion. Never any suprises as he always explains the service to be done and approximate time Arick always provides us with great service in a timely fashion. Never any suprises as he always explains the service to be done and approximate time it will take. Also, this time I had the fog lights refurbished and they turned out great! More
An exceptional purchasing experience! Duvall Acura is unique. The showroom culture is professional and calm. No bells, yelling, or loud noise. A major purchase should be conducted in setti Duvall Acura is unique. The showroom culture is professional and calm. No bells, yelling, or loud noise. A major purchase should be conducted in setting conducive learning about vehicles and finance options.......Thank you. A fantastic team meet with us. Tim is excellent explaining features ,advantages, and benefits of the vehicle. Plus, the care and concern in teaching new technologies is spot on....Greatly appreciated Cain’s knowledge working with us to understand and answer all questions relating contract and purchase process in demanding business situation.......Calming & Accurate Joe’s concern for the right purchase decision being made is refreshing. Knowledge and advice build business relationships. We look forward to our relationship with Duvall Acura. R dotted the I’s & crossed the T’s with integrity. What a great TEAM!,,, More