Duval Acura
Jacksonville, FL
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Arick Armenta has been my go-to service rep for years. I know he always looks out for my best interests and understands any concerns I might have. I purchased my last three vehicles at Duval Acura and canno know he always looks out for my best interests and understands any concerns I might have. I purchased my last three vehicles at Duval Acura and cannot imagine going anywhere else!! More
Duval Acura cancelled my scheduled appointment less than 40 minutes away and told me they sold my car under my feet to one of their salesmen's brothers! I asked to test drive it at 12 and they told me the c 40 minutes away and told me they sold my car under my feet to one of their salesmen's brothers! I asked to test drive it at 12 and they told me the car wouldn't be ready to drive until 1pm then sold it at 12:15 to someone else! I was 100% ready to buy this car, and I was determined that it was a great car and I wanted it. But they sold it to a personal relationship behind the door. This was my first and DEFINITELY last experience I will ever have at Duval Acura. How absolutely shady! More
Visited Duval Acura and met Cain and had the best experience with an automotive salesperson anyone could expect. Cain was very knowledgeable and answered all our questions with zero pressure. experience with an automotive salesperson anyone could expect. Cain was very knowledgeable and answered all our questions with zero pressure. More
Service staff is always courteous and professional. The service is completed within the time promised I always feel confident with the service that is completed. service is completed within the time promised I always feel confident with the service that is completed. More
I had an exquisite experience at the dealership with Cain. I cannot thank him enough for getting me into my car. I am extremely happy with my purchase. Thank you so much! Cain. I cannot thank him enough for getting me into my car. I am extremely happy with my purchase. Thank you so much! More
Great Buying Experience It was like going to an old fashion dealership before the high pressure selling started. Curtis our sales representative, Joe the sales manager and W It was like going to an old fashion dealership before the high pressure selling started. Curtis our sales representative, Joe the sales manager and Will the finance officer were all great! They all went far beyond what was expected. No lies or pressures from them, just a smooth operating team. We went to three dealerships before going to Duval Acura and found three bad experiences. The 1st one there were no sales people available and the cars all smelled of cigarettes. The second one missed the test drive and did not call us back. The third one lied about the warranty and tried to push a car on us that we did not want. From the first phone call, the test drive, thru the financing, it was a great experience. I would highly recommend the dealership and Curtis Pillow to anyone. Thanks Duval Acura!! More
Great service and looking forward to getting online paperwork. One hour to sign all of it is a little extreme of wait and totaled too long paperwork. One hour to sign all of it is a little extreme of wait and totaled too long More
Always friendly , attentive and good quality work ! We love the loaner cars and the fact that you can get checked in very quickly and be able to get on your way ! Thanks! love the loaner cars and the fact that you can get checked in very quickly and be able to get on your way ! Thanks! More
I was scheduled for an oil change. Upon entering the service area Jovie was quick to access my needs, have my car checked in and serviced promptly. service area Jovie was quick to access my needs, have my car checked in and serviced promptly. More
Great Service! Took care of me soon as I entered the lot and guide me through everything I needed to know and ease the decisions and great business! and guide me through everything I needed to know and ease the decisions and great business! More