Dutch Miller Nissan
Bristol, TN
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Excellent car buying experience! My wife and I were looking to trade in her old PT Cruiser within the next couple months. We decided to take the weekend to go test drive a couple vehi My wife and I were looking to trade in her old PT Cruiser within the next couple months. We decided to take the weekend to go test drive a couple vehicles and see where we could be when it comes to financing. The crew at Bill Gatton were extremely friendly and completely understood our situation. They were not pushy and pretty much let the cars speak for themselves. We ended up finding a Mazda CX5 that we loved. Nick took us out for the test drive and walked us through the process. He was very professional and courteous. Mark worked with us on the total price and was able to really knock the payments down to a price we were comfortable with. And than Ransom in finance quickly got us through the finance process and got us into our new car!! All in all a great group of employees at this dealer and I would recommend them to anyone in the market! More
Outstanding Service! I have worked with Nick Rowe in the past and recently decided again to purchase another vehicle for my household. I called Nick on the phone driving d I have worked with Nick Rowe in the past and recently decided again to purchase another vehicle for my household. I called Nick on the phone driving down the road and gave him a heads up for what I was looking for and price range, when I arrived at the dealership he was already working on it and had me options to start looking at as soon as I arrived. I use to hate dealing with salesmen in years past, however In the last year Nick has changed that. He changed something I hated so bad into a very enjoyable experience. He is very knowledgeable about his vehicles, patient with the undecided customers (like me), and goes above and beyond to make his customer happy with their purchase. Mark Ratliff, Sales Manager at Mazda also went above and beyond on my last purchase from Mazda. You can tell he really cares about the customer and also helping his sales people do their jobs and getting the vehicle sold. Mark personally came out to me several times to see what he could do to make me happy. Terry Meredith Finance Mgr, made that whole dreaded process quick and easy. Thumbs up to you buddy! Overall, I could not ask for a better group of people to work with. Nick has forever changed my opinion of salesman and changed my attitude on trading vehicles. It doesn't have to be a dreaded ordeal and makes me look forward to trading again in the future with Bill Gatton Nissan/Mazda, Nick Rowe and the team. More
Exceptional Service! Nick Rowe is excellent! Great guy and great to work with. Makes my three purchases from him very enjoyable! Couldn't be more pleased with the whole ex Nick Rowe is excellent! Great guy and great to work with. Makes my three purchases from him very enjoyable! Couldn't be more pleased with the whole experience. Thanks Nick. More
Nick Rowe-excellent customer service & attention to detail! Desperately needed a 3rd vehicle as I was driving a Ford Super Duty dually as my daily transport. Had searched for MONTHS for a smaller car/truck. Vi Desperately needed a 3rd vehicle as I was driving a Ford Super Duty dually as my daily transport. Had searched for MONTHS for a smaller car/truck. Visited Nick @ BGN over a month ago thinking I found "the one". However, Nick listened, took notes and kept in constant contact with us while the search continued, (even on his day off!). Nick went above and beyond the call of duty and found the perfect vehicle for us. Very happy with our recent purchase. If you are looking for another vehicle and want great service, attention to detail & dedication to find 'the one', I would definitely recommend calling Nick Rowe! Thanks Nick! We are very happy customers! More
Excellent salesman and great finance. Nick Rowe, Sidney Mitchell and Ransom Griffey went above and beyond and help me get my 2012 Nissan Rogue. I've never been so pleased in my life with a Nick Rowe, Sidney Mitchell and Ransom Griffey went above and beyond and help me get my 2012 Nissan Rogue. I've never been so pleased in my life with an automobile purchase. Nick was very professional and pleasant to work with while Sidney helped me get to the payment I was looking for. Ransom was very informative in the finance office. He went over every penny with me that I was financing. I would recommend all three people. More
Excellent Experience at Bill Gatton Nissan/Mazda!! Let me start off by saying how pleased I was with my visit here. Customer service was top notch and I highly recommend Doyle Rutherford. He was such Let me start off by saying how pleased I was with my visit here. Customer service was top notch and I highly recommend Doyle Rutherford. He was such a helpful and informative salesman who was willing to work with me and I was more than pleased on the quality of my test drive. With me not being from around that area and I asked for anything that could compare to some curvy backroads and he knew exactly where to go. I was also pleased with my overall visit as well. Highly, Highly recommend!!!!!!! More
No integrity- Very unprofessional to go back on your word. Spoke with dealership several times about purchasing a vehicle. We wanted to neg price on the phone. They said it would be better in person. Paid depo Spoke with dealership several times about purchasing a vehicle. We wanted to neg price on the phone. They said it would be better in person. Paid deposit to hold car and drove 3 hours one way to dealership. When we got there they would not come off price at all. Not even $200. Glad you can afford to let cash paying customers go right out the door. It can sit on your lot 2 more months More
Wonderful experience at this dealership! I highly recommend salesman Justin Bays. He did a great job with no hassle. Got the car we went there to get. Thanks to all the sales staff for a job I highly recommend salesman Justin Bays. He did a great job with no hassle. Got the car we went there to get. Thanks to all the sales staff for a job well done. I would definitely go there again and would suggest to my friends and family. More
Excellent Salesmen Justin Bays is one of the best salesmen Ive met and very willing to help and answer any questions that you may have and if he didn't know the answer h Justin Bays is one of the best salesmen Ive met and very willing to help and answer any questions that you may have and if he didn't know the answer he would find out for you. He is the only one i would want to deal with! More
Honest Integrity and Professional The most professional automobile purchase I have made from a dealer in all my years (65). No pressure and fair honest pricing. Straight talk and super The most professional automobile purchase I have made from a dealer in all my years (65). No pressure and fair honest pricing. Straight talk and super clean new Nissan vehicle. Satisfied! More