Dutch Miller Nissan
Bristol, TN
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Purchased Jeep Cherokee I first saw this vehicle on the Kelly Blue Book site but was in the market for a Jeep Liberty and was negotiating on one at another dealer. While nego I first saw this vehicle on the Kelly Blue Book site but was in the market for a Jeep Liberty and was negotiating on one at another dealer. While negotiating at the other dealer, the salesman gave me some inaccurate info and while he was trying to straighten it out I called Bill Gatton Nissan and to inquire about the Jeep Cherokee. Fortunately Doyle took my call and assured me he could get me a straight-up and better deal, which he did. I went there straight from the other dealer, he was waiting and he impressed me with his warm friendliness and firsthand knowledge of Jeeps especially Cherokees. After going for a test drive, which included 4 wheeling, he made me an offer that included double the trade-in of the other dealer. The next morning with Doyle and Nick, I sealed the deal. Both gentlemen were not pretentious with a genuine desire to fulfill my requirements in finding a quality vehicle and not just trying to sell me some vehicle or a more expensive one. This is the best experience I have ever had in trading cars with a dealer thanks to Doyle and Nick. Doyle has already called me to check how it was going with the vehicle and I am well pleased. He is the first to ever do this. Which demonstrates to me customer satisfaction before and after the sale is of prime importance to him both professionally and personally. With this interaction I am as Phil would say "Happy, happy, happy!" More
We were able to make a deal that satisfied us both. The salesman, Scott Hendricks was very helpful in the way he helped me find the truck I wanted. Before I arrived at the dealership email communicatio The salesman, Scott Hendricks was very helpful in the way he helped me find the truck I wanted. Before I arrived at the dealership email communications were very helpful to know that my time would not be wasted in side the showroom. The salesman worked together to make the customer happy. Thank you Scotty. More
New car purchase This is my first time buying a new vehicle and the first time buying a car off a dealer. I was nervous and Don made me feel relaxed and and he knew e This is my first time buying a new vehicle and the first time buying a car off a dealer. I was nervous and Don made me feel relaxed and and he knew everything about the vehicle we liked. Randy and Karen Glover More
Very good experience Doyle did a wonderful job working with my needs and answering all my questions. I am very happy with my purchase and Doyle went out of his way to mak Doyle did a wonderful job working with my needs and answering all my questions. I am very happy with my purchase and Doyle went out of his way to make sure all details were taken care of and to make sure I received everything I asked for. He was willing to stay late to assure everything was complete. I highly recommend doing business with him. More
AWESOME Sales & Customer Service !! Doyle Rutherford is the best!!! Courteous, smart, friendly, knowledgeable, went the extra mile....the type of Customer Service you rarely - if ever Doyle Rutherford is the best!!! Courteous, smart, friendly, knowledgeable, went the extra mile....the type of Customer Service you rarely - if ever - see these days. I will definitely do business again with Bill Gatton as long as Doyle is my Salesman. Best Ever experience with a dealership and I buy lots of vehicles for my company!!!! More
New truck Dolyle Rutherford was very helpful and went over and above to see I got the best deal . Thank you very much Dolyle. All the staff where very friendly Dolyle Rutherford was very helpful and went over and above to see I got the best deal . Thank you very much Dolyle. All the staff where very friendly. Mike Jordan Bristol , TN More
great experience Buying our truck was easy and fast Doyle did the best test drive I've ever been and Ransom was very nice and easy to talk to. These guys did an awesom Buying our truck was easy and fast Doyle did the best test drive I've ever been and Ransom was very nice and easy to talk to. These guys did an awesome job to get us in our new car and the right price and payment in a timely manner. More
Best ever! Everyone was extremely friendly and accommodating. The process was smooth and hassle free; Justin Bays and the dealership exceeded my expectations! Wo Everyone was extremely friendly and accommodating. The process was smooth and hassle free; Justin Bays and the dealership exceeded my expectations! Would definitely make the drive from NC to TN again! More
2010 Audi A4 Just recently purchased a Audi A4 from Bill Gatton. Nick Rowe and Ashton were both an absolute pleasure to work with from start to finish. They both Just recently purchased a Audi A4 from Bill Gatton. Nick Rowe and Ashton were both an absolute pleasure to work with from start to finish. They both went out of their way to make sure that I left the dealership as a happy customer. Also, Ransom Griffey, the finance manager, made filling out paperwork an absolute breeze. I would highly recommend Bill Gatton for a car purchase. More
Dora Allison 2014 Nissan Rogue I purchased a Nissan and Chase was great.I tested 2 cars and he was very helpful.Chase was courteous and professional.He done his best to get the Niss I purchased a Nissan and Chase was great.I tested 2 cars and he was very helpful.Chase was courteous and professional.He done his best to get the Nissan down to were I could afford buying it.If you are in the market for a new or used vehicle I recommend Bill Gatton and Chase Rouse for your salesman. I Love My new Nissan Dora Allison More