Dutch Miller Nissan

Awesome experience What stood out most to me was Nick's lack of pushiness. I never felt pressured to do anything I didn't want to do. He was very helpful, knowledgeable, What stood out most to me was Nick's lack of pushiness. I never felt pressured to do anything I didn't want to do. He was very helpful, knowledgeable, and amiable. I got to the dealership a bit later than I wanted, and when I asked what time they closed his response was "We leave when the last customer has been helped". I ended up not getting everything finalized until about an hour after the official closing time of 7, but never once did Nick, or any other member of the team, seem impatient or in a hurry to get me out of the door. Overall a great experience in every way; I would highly recommend Nick and Bill Gatton Nissan. More

Great Experience Excellent dealership experience. Friendly service, easy to stay in contact with dealer. Processing was fast and straightforward. Very knowledgeable of Excellent dealership experience. Friendly service, easy to stay in contact with dealer. Processing was fast and straightforward. Very knowledgeable of the vehicle and very accommodating to schedule and requests throughout the buying process. More

Great place to go I worked with Ashton Randall and my experience was outstanding, not only did she work with me on getting the car that i really wanted, but she was rea I worked with Ashton Randall and my experience was outstanding, not only did she work with me on getting the car that i really wanted, but she was really nice and friendly, she pretty much became a real true friend, my daughter fell in love with her, she was awesome. More

ABOVE AND BEYOND! Nick was GREAT!! I I had the best experience purchasing my new Mazda CX5. Went to the dealership after work and, I could not have asked for a better Nick was GREAT!! I I had the best experience purchasing my new Mazda CX5. Went to the dealership after work and, I could not have asked for a better service. My salesman Nick Rowe was extremely patient, caring and very understanding to my wants and needs in a vehicle. He was extremely informative to the accessories available, different styles and with the pros and cons to the different styles of the vehicles. My overall experience with the Bill Gatton dealership was ABOVE and BEYOND my expectations and will highly recommend them to all my friends and relatives. More

BUYING EXPERIENCE ON FRIDAY THE 13TH Friday the 13th was a most wonderful day to purchare a new automobile from Nick Rowe at Bill Gatton Nissan, Mr. Rowe was very professional, courteou Friday the 13th was a most wonderful day to purchare a new automobile from Nick Rowe at Bill Gatton Nissan, Mr. Rowe was very professional, courteous & knowledgeable regarding the Altima. Although I have only had the car 3 days now I love it. The ride and driving experience is wonderful. I cannot say enough about Mr. Rowe and his professional expertise in this transaction. I had spoken with Tri Cities Nissan in Johnson City, TN the day before and need to tell you there is a world of difference in the two dealerships. JC in no way compares to Bill Gatton. Along with the knowledge and courtesy Mr. Rowe demonstrated he did not in any way try to pressure me into the sale. After all papers were signed this young man spent an extra hour at least, demonstrating the "bells & whistles" of this automobile. I had done my research and tried out 3 other makes of automobiles. This is by far "TOP NOTCH", Mr Rowe and Siudney Mitchell are the best. I have a very dear friend that I have known since our college days who is anticipating buying a Toyota van in the near future. I will be sharing this experience with her and encourage her family to come to see Mr. Rowe before buying. I WILL HIGHLY RECOMMEND MR ROWE and Bill Gatton to all my friends and anyone I meet wanting to purchase an automobile. I went into the dealership looking at the Sentra thinking I could not afford the Altima. But, with the help of Mr. Rowe and Mr. Mitchell I came home with a loaded Altima. Thank you Nick and Sidney. Also my mother has purchased 3 new Cadillacs from Mr. Gatton's dealership over the past several years and has always had a happy experience with them. Sincerely, Connie Benfield Tilson, Johnson City, TN More

Thank you Jon Ford!! We are very pleased with our recent purchase of our Cadillac. Jon Ford was wonderful to work with, and made the experience an easy one, even with a th We are very pleased with our recent purchase of our Cadillac. Jon Ford was wonderful to work with, and made the experience an easy one, even with a three year old! We highly recommend Jon to anyone! More

Above and beyond expectations This was by far the best vehicle purchase I've made. Doyle Rutherford exceeded all expectations of making this sale. He was very friendly and thorou This was by far the best vehicle purchase I've made. Doyle Rutherford exceeded all expectations of making this sale. He was very friendly and thorough with everything. Hands down best experience and I would encourage anyone looking to buy to contact him. More

2015 Nissan Altima This is our second time purchasing from Bill Gatton Nissan. Once again they meet all our expectations. Our sales agent Ashton Randall was awesome to w This is our second time purchasing from Bill Gatton Nissan. Once again they meet all our expectations. Our sales agent Ashton Randall was awesome to work with, she was very pleasant and an honest person. She made our time there at the dealership very comfortable while we waited for our financing to be approved. We will be going back there as soon as the new Maxima comes out. Thank you again to the "BEST" Nissan dealership in the Tri Cities area More

2014 Nissan Altima I purchased a 2014 Toyota Avalon from Nick in late December. I loved the vehicle, however the driver seat didn't have enough support for my back and l I purchased a 2014 Toyota Avalon from Nick in late December. I loved the vehicle, however the driver seat didn't have enough support for my back and legs. I felt a lot of pain when driving long distances. I called Nick and told him about the issue I was having. He told me that his general manager would do everything possible to make it right. He also felt that a seat that had a more stiff feel would help with support. Nick first showed me a 2015 Mazda 6. I like the vehicle but felt as if the the seats was too stiff. He then showed me a Nissan Altima. The vehicle was perfect for me. I knew that I wasn't able to just swap cars. Nick's General Manager, Steve Brady gave me back the exact same amount that I paid for the Avalon on trade value. Which is rare to find a dealership that will do that and discount their vehicle. Nick got my payment spot on. The purchase was late at night and Nick asked me to come back on Monday to do a full demonstration on the Altima. He also replaced my air valve covers since two looked broke at the tip. This dealership went out of their way to assist me with my car purchase. Nick and Steve are both great assets to this company. Thanks you again! More

2015 Mazda CX-5 Nick and the staff were very friendly. Nick explained all the features of my new SUV. I had been to another dealership, and they did not explain any d Nick and the staff were very friendly. Nick explained all the features of my new SUV. I had been to another dealership, and they did not explain any details. Mark and Terry were very nice to stay late and help with buying process. I told Nick what I wanted and he was very helpful in finding a vehicle within my price range. This made my second purchase at Bill Gatton and I am pretty sure its not my last. Thanks Nick Shelia M More