Dutch Miller Nissan
Bristol, TN
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Purchased used car Brian didn't even sell us the car we bought, but he saw that we were in a hurry (my husband had to get to work asap) and he put a rush on putting the Brian didn't even sell us the car we bought, but he saw that we were in a hurry (my husband had to get to work asap) and he put a rush on putting the finishing touches on our newly bought car. He was extremely polite and helpful. I would recommend him to anyone. thanks for everything Brian! Jean and Richard Shaffer More
Purchased used car . My husband and I would like to Thank Ransom for getting us the best deal possible. When we left the dealership we felt very good about our decision . My husband and I would like to Thank Ransom for getting us the best deal possible. When we left the dealership we felt very good about our decision to buy from Bill Gatton. The day after we bought our car we had to drop off some papers at the dealership and Ransom was there and even got into the car we just bought and showed us how to use some of the tehnology that we were not used to having in our other cars. He was just so helpful. Thanks for your kindness!! More
Great people! Very friendly Helped my husband and I buy our Nissan Rogue. I am so happy with my purchase and the good quality help I received from both of these employees. Helped my husband and I buy our Nissan Rogue. I am so happy with my purchase and the good quality help I received from both of these employees. More
Patient Lisa has been the most patient salesperson ever! I changed my mind a dozen times on what I was looking for but she kept on smiling and looking for my Lisa has been the most patient salesperson ever! I changed my mind a dozen times on what I was looking for but she kept on smiling and looking for my new request. I loved the no pressure salesmanship. I really appreciate the patience because buying a car is a big deal to me! More
Buy a car from these guys! This was my first car buying experience, and my first "big girl" purchase! Brian was wonderful and so helpful! I am so glad he was my salesman for thi This was my first car buying experience, and my first "big girl" purchase! Brian was wonderful and so helpful! I am so glad he was my salesman for this buying experience. He truly cares about his customers, which is something that I greatly appreciate. Keep up the good work, Brian! More
Made me feel right at home I live in Raleigh, NC, 4 hours from the boys in Bristol, but I found an ad online with great pictures of the exact vehicle I was looking for. Great, I live in Raleigh, NC, 4 hours from the boys in Bristol, but I found an ad online with great pictures of the exact vehicle I was looking for. Great, a 4 hour drive, oughtta be fun... I reached out to the sales staff through the live chat on their website (on a Sunday night, someone was there to get my information to the right place), and was connected with Chad in the sales department. He emailed me promptly, in a friendly way, and followed up shortly with a phone call after asking my availability. It takes a lot of faith to get me in a car, driving 4 hours away, to look at a car I can probably find closer. Chad Damron gave me the information I needed quickly, accurately, and didn't hide/sugarcoat/exaggerate anything. I needed to trust someone to make the trip worthwhile, obviously, and Chad's enthusiasm to provide information and answer every question fully convinced me to take the chance. Upon arrival I was greeted immediately, and since we had kept in touch during my drive Chad had keys ready for a demo, and had even made sure the car was clean and detailed! It actually looked better than I had expected from the pictures online. I was expecting in every way to find flaws and problems I wasn't expecting, but ALL (few) flaws were pictured (clearly and visibly) in the ad, and I was pleasantly surprised to find a very clean and well prepped vehicle. It was obvious they wanted the customer to be happy with their new car, not just driving home because they were sold on a quick decision. After returning from the test drive, I was asked for a little information to complete some paperwork and get ready for finance, and given clear expectations for how long things would take, and how everything would be put together. Chad provided pricing that was absolutely fair (I'm sure I could have found something CHEAPER, but cheaper doesn't mean better. For the vehicle I bought, I'd have been VERY hard pressed to pay less and deal with better people.) He also detailed everything clearly so I knew what I was paying for, including out of state titlework and some of the finance details. Before I knew it Terry was ready to meet with me and discuss the actual finance agreement and button everything up. Terry, you get a thumbs up. As a finance professional, a lot of the information you provide is alien to the customer, and you did a fantastic job making sure everything was clear and understood. I didn't feel pressured or under the gun at any time, care was taken to make sure everything fit my needs and wants, and when I asked questions I received clear, direct, honest answers. Another A. Overall my experience was great. I didn't deal with any stereotypical salesmen, I dealt with real people who cared enough to make sure I had everything I wanted, and all with a smile. I wouldn't hesitate at all to make the 4 hour drive again, and with all the Nissan dealers in my neighborhood I'd absolutely consider Bill Gatton, Chad Damron, and Terry Meredith for my next vehicle (Chad call me when the new Titan rolls in :D) No review is complete without some complaining, I think, so Chad, where's my trunk monkey??? Footnote: If you live in North Carolina, and visit Bristol to buy your new car, take HWY 321 to Boone on the way back. You will be very happy, miles and miles of tight, twisty, clean roads to break in your shiny new tires (Z drivers, this means you!) More
Great customer service Nick made buying a car a very fun experience never once did I feel pressure to buy, the whole staff was very helpful and knowledgeable. When it's time Nick made buying a car a very fun experience never once did I feel pressure to buy, the whole staff was very helpful and knowledgeable. When it's time for me to get another car I will definitely return to Bill Gatton because of its friendly staff. More
bought another car Was in the market to buy another car & Bill Gatton Nissan delived once again. Found my car online & went right in & got it. Thanks for an easy tra Was in the market to buy another car & Bill Gatton Nissan delived once again. Found my car online & went right in & got it. Thanks for an easy transaction once again. More
Thanks Kendal and Ransom Very professional and courteous with no pressure to buy it was a very pleasurable experience and the kids got a tour on a golf kart. Thanks Bill Gatto Very professional and courteous with no pressure to buy it was a very pleasurable experience and the kids got a tour on a golf kart. Thanks Bill Gatton Nissan More
Car Purchase! We hate car shopping! We visited Bill Gatton because the car I was looking for popped up on auto trader and I had to get something with a new baby on We hate car shopping! We visited Bill Gatton because the car I was looking for popped up on auto trader and I had to get something with a new baby on the way and all I had was a two door civic. We worked with Kendal and he was great. He was able to answer all of our questions and get us a price that we were happy with! More