
Dutch Miller Nissan
Bristol, TN
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Impressive Dealership-Great to work with! This place was pretty impressive. Their process is streamlined. They are a great group to work with, everyone there was professional and courteous to This place was pretty impressive. Their process is streamlined. They are a great group to work with, everyone there was professional and courteous to anyone that they came in contact with, whether it be their customer or someone else's, they still helped back them up to help out. They all worked together nicely. You are made to feel at ease from start to finish. We felt no pressure to hurry up and deal. It was all smooth sailing. Lisa helped us get the vehicle that worked best for us. She was very helpful and knowledgeable and we have never had such a nice and helpful finance manager as Terry. You will not find another one like him anywhere. He was so great to go over and explain things to us, as was Lisa, anything we asked, she answered. They took good care of us. We had came back a second time because Mark was great to work with the first time and Lisa was as accommodating to help us on the second time around. I love everything about my new pathfinder and we would highly recommend them to anyone thinking about purchasing a vehicle. They have changed the pressure to buy game to stress-free buying. And we weren't there but a minimal amount of time on both purchases, which was nice. Great buying experiences with awesome sales associates! We will come here when we need another car, truck or Suv. It was a pleasure to do business with this Bill Gatton sales team! More
Help in locating and getting the truck I wanted John Ford was very helpful in locating and getting the truck I wanted that they didn't have in stock. His first attempt involved sending someone to p John Ford was very helpful in locating and getting the truck I wanted that they didn't have in stock. His first attempt involved sending someone to pick one up but after his person drove 5 hours they were notified to turn around and come home empty handed because that dealership's manager sold the truck to someone in his family which was very disrespectful and unprofessional . I couldn't believe how that manager would do that . John persisted and located another truck and got it for me. More
Buying a car was actually a great experience! The lot was very organized as well as the staff. Each person had a job and worked flawlessly together to give us a great experience. I have never been The lot was very organized as well as the staff. Each person had a job and worked flawlessly together to give us a great experience. I have never been to a car dealer where they actually tell you and show you on paper (for you to keep) in detail what you are paying for and what you get for your money. We had found a car we wanted online and from that moment we put in an inquiry they were at work to get us a great deal on an awesome car. from the moment we stepped foot on the lot we were showed the vehicle test drove and gave detail to how everything works. The sales person we worked with was so knowledgeable on everything and it made us feel even more confident on the choice we made. I had a horrible experience at the car lot before (not Bill Gatton) where we felt tricked as to what they offered us and I could never get a straight answer my time was not valued at all there we spent 4.5 hours there. Then we went to Bill Gatton after finding the car online. They valued our time and in that we felt valued as customers. There couldn't be a better team there from start to finish with the financing. then at the end where we were given the keys to our new car. Our sales man went above and beyond and made sure that we knew he would be there even after we left the lot for any questions. I highly recommend Bill Gatton Nissan In TN they have gained a customer for life! More
excellent service Nick was excellent in my car buying experience. He was really friendly and patient with me through all my questions and concerns. Ransom made the fina Nick was excellent in my car buying experience. He was really friendly and patient with me through all my questions and concerns. Ransom made the financing easy and uncomplicated, he explained everything so I would understand and was very friendly. I love my new car and drove away without a single negative thought. More
Ashton Randall I would recommend this sales team anyone and plan to buy any future vehicles from them as well! They we're very knowledgeable, professional, and atten I would recommend this sales team anyone and plan to buy any future vehicles from them as well! They we're very knowledgeable, professional, and attentive to my preferences. Great experience! More
Great, simple quick & easy Very friendly staff. Know their products. Very willing to work with you to make sure the customer is happy. Ashton Randall is a great sales associate. Very friendly staff. Know their products. Very willing to work with you to make sure the customer is happy. Ashton Randall is a great sales associate. Loved meeting her and having her assist me with my new car purchase. More
Great. Very impressed and pleased with the entire dealership Very impressed with all the staff. Very fortunate to have Doyle Rutherford there. He was the first sales associate that I met on the lot before I purc Very impressed with all the staff. Very fortunate to have Doyle Rutherford there. He was the first sales associate that I met on the lot before I purchased. Was just passing time waiting on service for my car and ran into him and was so blessed to carry on such a wonderful and blessed conversation with him. Made my day. More
Used Chevy HHR Ashton Randall got me the price I was after. Had a specific $ target I was after, and she made it work. Thanks Ashton! The car runs Great! Ashton Randall got me the price I was after. Had a specific $ target I was after, and she made it work. Thanks Ashton! The car runs Great! More
Excellent service! Nick was so easy to work with! He answered all questions and made the buying process so friendly and easy. I love my new Mazda CX-5. Thank you Nick Ro Nick was so easy to work with! He answered all questions and made the buying process so friendly and easy. I love my new Mazda CX-5. Thank you Nick Rowe!! Your awesome! More
A Pleasure Brian Cosby, rocks. I am disabled with special needs for me and my service dog. He spent the time to listen and then found the perfect car. Thank B Brian Cosby, rocks. I am disabled with special needs for me and my service dog. He spent the time to listen and then found the perfect car. Thank Brian. More