
Dutch Miller Nissan
Bristol, TN
Filter Reviews by Keyword
By Type
Showing 405 reviews
Excellent Customer Service and Highly Recommended Our experience with Bill Gatton Nissan was a good one. We had an outstanding salesman, Doyle Rutherford. Doyle was very helpful, informative, and di Our experience with Bill Gatton Nissan was a good one. We had an outstanding salesman, Doyle Rutherford. Doyle was very helpful, informative, and did everything he could to make us happy. Doyle took the time to get to know us and to see what we really wanted and needed. Sid the manager was very nice and worked with us to get us where we needed to be. Terry in finance was also very nice and helpful. We also got to meet a few other smiling faces. We would definitely recommend this team of people for a wonderful car buying experience. Thank You Team of Bill Gatton Nissan! More
Car buying The salesman I had was nice and very helpful. Nice dealership. Good customer service. Helpful to make the deal work out. Good place to get a new nissa The salesman I had was nice and very helpful. Nice dealership. Good customer service. Helpful to make the deal work out. Good place to get a new nissan. More
Great Service! Doyle did a great job! He was very enjoyable and went above and beyond to help meet our wants. Lots of fun and very thorough. Doyle did a great job! He was very enjoyable and went above and beyond to help meet our wants. Lots of fun and very thorough. More
Great Experience! Brian Cosby is by far the best salesperson I have ever dealt with. He went out of his way to get the deal we wanted. My wife and I were impressed to s Brian Cosby is by far the best salesperson I have ever dealt with. He went out of his way to get the deal we wanted. My wife and I were impressed to say the least. We drove 2.5 hrs. from KY and it was well worth the trip. Highly recommended. More
Excellent experience Salesperson, Kendal Eaves, worked diligently to find a vehicle to meet my needs-a very nice, young man. Terry, Mark, and Mike, also went above and b Salesperson, Kendal Eaves, worked diligently to find a vehicle to meet my needs-a very nice, young man. Terry, Mark, and Mike, also went above and beyond, in providing top notch Customer Service. The facilities are clean and comfortable, and other employees were engaged and friendly. More
Wonderful Dealership! A pleasurable and enjoyable place to buy a vehicle! Friendly staff and Brian Cosby was the best Sales Consultant to deal with! Karen Eifert is also A pleasurable and enjoyable place to buy a vehicle! Friendly staff and Brian Cosby was the best Sales Consultant to deal with! Karen Eifert is also very helpful in the service department!! More
Friendly Service Jon Ford was very friendly, non-aggressive and great to deal with. All the employees we came in contact with while waiting were very nice. No issue Jon Ford was very friendly, non-aggressive and great to deal with. All the employees we came in contact with while waiting were very nice. No issues at all. More
Determined to help find the car for us Ashton was extremely patient in helping us find a car within our budget. I felt the entire "team" worked well together and seemed a "family". Ashton was extremely patient in helping us find a car within our budget. I felt the entire "team" worked well together and seemed a "family". More
Excellent, Friendly Service and Hassle Free Experience I was very pleased with my Sales Consultant Doyle Rutherford and the entire staff that I came in contact with at Bill Gatton Nissan. Service and eas I was very pleased with my Sales Consultant Doyle Rutherford and the entire staff that I came in contact with at Bill Gatton Nissan. Service and ease of the entire process of purchasing and financing the car I had chosen was first class. Doyle is very personable and easy to talk to while going the extra mile to provide a great customer experience. I would recommend this dealership to my friends and family. More
Liars liars pants on fire Buyers beware, salesmen have no integrity and their word means nothing. I had been dealing with bill gatton nissan for two days. 7pm the first night w Buyers beware, salesmen have no integrity and their word means nothing. I had been dealing with bill gatton nissan for two days. 7pm the first night we walked away telling them what price range we had to be in. They couldn't work it out that night but said they may be calling the next day. I had been texting back and forth with the salesman the next day and finally came to an agreement verbally over the phone. I packed up my family which included an infant and made the 45 minute trip. I confirmed again verbally with the salesman three times the deal being made. When I arrived I was presented a NEW deal that was not agreed upon. It was more money and when I brought up the verbal deal the secondary salesman refused to honor it because it was verbal. He got the original salesman and that man even confirmed the deal. They refused to honor the original deal and as I was getting ready to walk away they got the sales manager and all he would say was he was sorry for the misunderstanding but gave the impression that he could care less. I wasted mine and my family's time and gas. I will never buy or deal with a bill gatton dealership again. More