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Durango Toyota
Durango, CO
162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 162 reviews
March 24, 2021
I walked into Durango Motor Company upon many referrals just to look at what options I would have in regards to trading in my car but John Evers did such an amazing job finding a car that was perfect for m just to look at what options I would have in regards to trading in my car but John Evers did such an amazing job finding a car that was perfect for my daughter and I and at a great deal for me that I ended up walking out of there with a new car! He was very knowledgeable, patient, and very kind that he made the process go super smooth. I couldn't be any happier with my purchase and I will definitely return to them in the future. Thank you John! More
by Sabryna Lopez
Employees Worked With
John Evers
January 21, 2021
Durango motor company offers excellence in every category. Not only do they prioritize the customer experience, but the sales people are not paid on commission. It allows the customers to feel like category. Not only do they prioritize the customer experience, but the sales people are not paid on commission. It allows the customers to feel like they always wanted when purchasing a vehicle... Important. Nobody wants to shop at a dealer that upcharges their cars just to make an extra buck. GO to Durango motor company if you want nothing but the best! More
by Grant77
Employees Worked With
Grant Von Der Ahe, Brian Townsend, Kane Tucson, John Evers, Bill Fountain, Dylan Forsythe, Chris Fox, Aliona Grinnan, Jordan Hanold, Jacob Holland, Phil Zielke
September 20, 2020
Bought my last 6 cars from Durango motor company. I like the no haggle business model. Prices are always very competitive. I will continue to use them in the future. the no haggle business model. Prices are always very competitive. I will continue to use them in the future. More
by Toddrleininger
Employees Worked With
Nate Monroe, John Evers
February 13, 2020
I was an out of state buyer. Conan did an excellent job on informing me of the process and gave me all the information I needed about the truck in a timely fashion. He FaceTime with so I could hear the tru on informing me of the process and gave me all the information I needed about the truck in a timely fashion. He FaceTime with so I could hear the truck run and drive. Once I decided to purchase the truck, he worked it out to add a back up camera to the “used” truck and rolled it into my loan. I flew from Atlanta, Georgia to Durango, CO for this truck, which I believe I got a fantastic deal on, and he picked me up from the airport in the truck. I drove home (24hrs) and was very happy with the purchase. Thank you Conan and Durango Motor Company for making this a peace of mind purchase and smooth process! Excellent service and would highly recommend you guys to anyone in the market for a good, confident, and great value vehicle! D from Georgia (2007 3500 GMC Sierra) More
by ddeaguero
Employees Worked With
Conan Heath, Lu Bruce, Catalin Stegarescu
February 12, 2020
Dangerously Easy Alec was great. I called ahead and drove from out of town to see a truck they had just taken in. Several recalls and maintenance still needed to be pe Alec was great. I called ahead and drove from out of town to see a truck they had just taken in. Several recalls and maintenance still needed to be performed so was not allowed to drive it. No problem, trusting Toyota service quality I explained what I expected to be done and some accessories I wanted added. I went to lunch and Alec went to his manager. upon my return everything was agreed to, I left a deposit and returned home. After the accessories, recalls and refurbishing had been done, Alec called and set up a day to deliver it to me. I drove it, approved of it and signed papers over lunch in a restaurant. Unbelievably easy and I am still stunned that I could ever give a 5 star rating to a Car Dealer. They deserve it. UPDATE: Service after the sale extremely poor. Furnished copy of "My Toyota" feature from Toyota's website to salesman at purchase. Durango had incorrectly input mileage when they input recall work. Alex assured me he would handle it with Service Dept. Called him 2 weeks later he said he was working on it. Emailed General Manager he said he was going to "look into it". A month has passed and their mistake hasn't been corrected. This dealer is great at making mistakes but appears to be inept at fixing their own mistakes. Customer service ends when the check clears. More
by MT
Employees Worked With
Alec DiLorenzo, Josh Buchanan
January 26, 2020
LOW PRESSURE, HIGH QUALITY Drove in from out of state late in the day. Alex was more than happy to stay late as we looked over vehicle of choice. No pressure which was a great b Drove in from out of state late in the day. Alex was more than happy to stay late as we looked over vehicle of choice. No pressure which was a great bonus. Very much just wanted to make sure the 4Runner fit our needs and being used that it meet our expectations. I must say the whole experience was great and far surpassed our expectations. The vehicle was in top notch condition and looked as clean as new. Toyota Certified is the way to go. With only 10k miles on 4Runner, my warranty is better than buying new. Most people hate buying cars, like having your gums scrapped, LOL. Trust me, this dealership changes all of that. Just a great experience. Ask for Alex DiLorenzo, I can guarantee a pleasant buying experience with this young man. More
by Donnanbrett
Employees Worked With
Alex DiLirenzo
January 07, 2020
Incredibly friendly and sincerely interested in the customer. I recommend working with Durango Motor Company. Die everything they could to satisfy my need I the purchase of a car. customer. I recommend working with Durango Motor Company. Die everything they could to satisfy my need I the purchase of a car. More
by Jeff
Employees Worked With
Jimmy Crespo Victor Padilla
January 04, 2020
I purchased a new 2020 Rav 4 from Durango Motor Company. I travelled from Albuquerque NM to get it. Well worth the journey! Jarrod provided excellent service. I couldn't be more satisfied! I travelled from Albuquerque NM to get it. Well worth the journey! Jarrod provided excellent service. I couldn't be more satisfied! More
by Kim Cox
Employees Worked With
Jarrod Lancing
December 11, 2019
Felt pressured to trade in my old car. Their sales pitch is that they don't negotiate because the cars they are selling are the best possible price. Typical car sales....NOTE: the way tha Their sales pitch is that they don't negotiate because the cars they are selling are the best possible price. Typical car sales....NOTE: the way that they manipulate you is through the trade-in value of your old car. A different sales person comes and gives all kinds of reasons why your car isn't worth that much, and beats you down on price for the trade-in. Considering we paid cash for our car, you'd think they'd be a little more generous in the price we paid. They hardly had to do any work for the deal! More
by mhladik
Employees Worked With
Joe Kwan
November 02, 2019
Purchase of used car. Very good experience, no pressure. Conan was great helping pick what would fit my budget. Every one at Durango Value was established especially frien Very good experience, no pressure. Conan was great helping pick what would fit my budget. Every one at Durango Value was established especially friendly and helpful. Worked well together as a team. More
by JuWi
Employees Worked With
E. Conan Heath,
