Durango Toyota

Professional, helpful & understanding of circumstances We found 2 used Toyota Tundra's on Durango Motors used car internet listing that interested us after totaling our '04 Tundra. Rod was our first conta We found 2 used Toyota Tundra's on Durango Motors used car internet listing that interested us after totaling our '04 Tundra. Rod was our first contact and he was very professional in listening to circumstances and need. We met and he took us over to Durango Value Motors to look and drive the one we were most interested in. Answered all questions, gave no pressure and let us sit back at the main dealers sales area as my wife and I talked over the '07 Tundra we had driven. We went to him (he didn't come pester us) and asked for more details on purchasing the truck due to dealing with our insurance after the accident. We met with Mike for a few minutes who followed right in line with Rod's information giving the details we asked about, then he let us alone to discuss it further without interruption. After making our decision Mike introduced us to Bill who helped us with all the financial details, explaining everything well including what to do while we waited for our insurance to finalize the accident part. All of this was a dramatic change from our dealings with the old New Country dealership before the new owner took over, changed the name and how customers were to be taken care of. We were able to upgrade a little from our original Tundra without ending up feeling we had been talked into finalizing the sale. Only issue we voiced was that the Tundra we purchased had been detailed, but the leather and carpeting and interior was still quite dirty in our opinion. We were told that this would be taken care of and redone before we picked the truck up so at the time of this writing we're not sure how well this was addressed as we still have a few days before getting our payment from the insurance company. More

Very Professional and Friendly, Good Post-Purchase Service I visited Durango Value Autos (the slightly-older-vehicle division of Durango Motor Co.) with a couple vehicles in mind, one of which was the 2005 Sub I visited Durango Value Autos (the slightly-older-vehicle division of Durango Motor Co.) with a couple vehicles in mind, one of which was the 2005 Subaru Outback that I wound up purchasing. The sales consultant I interacted with was John Evers (whom I'd spoken to on the phone earlier in the week about a different vehicle, and he went out of his way to call when it sold), and he was very good - conversational, non-pressuring, knowledgeable. Additionally, business manager Bill Fountain was very helpful when we discussed the financial aspects of the purchase. As I drove home, I noticed that driver's side lights (front and back) were not working, so I called and they offered to cover the repair expense, just a couple days later. Overall a 4/5 experience - the only disappointment was the fact that I was sold a vehicle where half the lights didn't work; either they knew and sold it to me without mentioning, or (more likely) they weren't aware, but had not performed a very recent inspection on the lights. But they covered the repair and were very communicative throughout the process.. More

"HAPPY WITH MY NEW RAV4" Everyone was very nice. No high pressure sales. Wasn't sure about the color "Hot Lava", but really do like it now. Have gone to this dealership for Everyone was very nice. No high pressure sales. Wasn't sure about the color "Hot Lava", but really do like it now. Have gone to this dealership for 6 years for service and purchasing a new Tundra, and now the RAV4. More

Excellent customer service & no pressure. The customer service was excellent. Rod McBroom bent over backwards to take care of us. There was absolutely no pressure from the dealership to purcha The customer service was excellent. Rod McBroom bent over backwards to take care of us. There was absolutely no pressure from the dealership to purchase something that we didn't want or need. We would urge anyone to visit this dealership, when looking to either lease or purchase a vehicle. More

Amazing Customer Service I have worked with several dealerships but Durango Motor Company had the best price and the most welcoming crew. Chris Fox answered every question I h I have worked with several dealerships but Durango Motor Company had the best price and the most welcoming crew. Chris Fox answered every question I had about my new car, he also helped set me up with repairing a defect in my car. I am a current employee at DMC however I was treated with the same respect and courtesy as other customers. More

Not buying - but did ! We were just looking around for a used pickup and ended up buying a used "new" vehicle that was a 2015 and only 85 miles on it !! Awesome deal and aw We were just looking around for a used pickup and ended up buying a used "new" vehicle that was a 2015 and only 85 miles on it !! Awesome deal and awesome buying experience ! More

Easier than Expected The team at Durango Motor Company was better than I expected. I went in to check out a Toyota Tacoma and immediately fell in love with it. Annie hel The team at Durango Motor Company was better than I expected. I went in to check out a Toyota Tacoma and immediately fell in love with it. Annie helped give me a great APR, a wonderful experience that was completely hassle free and I highly recommend anyone check them out when shopping for any vehicle in the Southwest. More

What a great day! The guys at the used lot, Durango Value Autos, made buying my first truck from a dealer quick and painless. After wrecking my old car, this was just w The guys at the used lot, Durango Value Autos, made buying my first truck from a dealer quick and painless. After wrecking my old car, this was just what I needed. More

Great experience, very helpful sales people. This was the best experience I've ever had at a car dealership. Test driving cars has never been so much fun. I wasn't sure what exactly I was looking This was the best experience I've ever had at a car dealership. Test driving cars has never been so much fun. I wasn't sure what exactly I was looking for when I went in, but Annie took me through all my options in my price range with no pressure. Very knowledgable, friendly, and easy to talk to. I highly recommend durango motor company. If you go there to buy a car be sure to ask for Annie. More

Downtown ROCKS! The whole downtown team was fantastic. Johnny Evers always was keeping me up to date and made sure that I was well taken care of. Mike Juel really hel The whole downtown team was fantastic. Johnny Evers always was keeping me up to date and made sure that I was well taken care of. Mike Juel really helped me with my financing options and made sure my wants were taken care of. Bill Fountain's no BS way of getting the financing done is a breath of fresh air. No smoke screens just, here's where you stand and what you can do. The other salesman are also fantastic. Durango Value Autos is the BEST place to get a quality used car for under $10,000!!! Love my Mini, love D-town More