Durango Toyota

EXCELLENT! Excellent experience. I'd been looking for a year and Annie made the car purchase SUPER pleasant. She was communicative, knowledgeable, and respectful Excellent experience. I'd been looking for a year and Annie made the car purchase SUPER pleasant. She was communicative, knowledgeable, and respectful of my time (getting me in and out quickly, while still being patient with my requests/needs). I really didn't think I would ever have a good car experience and this was it. I even came from out of town and it went seamless. She even took me to a body shop to get a second opinion on some repainting concerns I had (which ended up being unwarranted afterall). It's nice to have someone you can trust and this is how I felt with the experience at DMC. Also want to mention a great process with Jake (and Noland) in Finance as well. The financing element in the car buying experience is always a nightmare, with the back and forth, waiting forever for an answer, negotiating, etc. . . Well, DMC doesn't haggle I found out, but the price was the best I'd found (. .. .and again I'd been looking for a year) and Jake was FAST. He asked me a few questions. I answered them - and then I was done. I had to ask him again if we were REALLY done, and he assured me that we were. I was stunned. Thanks DMC! More

Great Service Department Lu Bruce runs the service department and she should be commended for developing a team of professionals who truly understand what customer service mea Lu Bruce runs the service department and she should be commended for developing a team of professionals who truly understand what customer service means. A first-rate company to deal with. Martin Smiedt is a knowledge, professional salesman. A pleasure to deal work with. More

Great deal, really good service Was very happy with the experience. They treated us fair, were friendly and professional. I would buy from this dealer again and recommend them to fri Was very happy with the experience. They treated us fair, were friendly and professional. I would buy from this dealer again and recommend them to friends and family. More

Great price and great service! Olivia Overstreet was a fantastic salesperson! From the moment I drove on the lot she was ready to help. She was very helpful in answering all my ques Olivia Overstreet was a fantastic salesperson! From the moment I drove on the lot she was ready to help. She was very helpful in answering all my questions and walking around the lot with me. I set up an appointment with her the next day and she had the two cars I was interested in, parked out front and ready for a test drive. The car I decided on was a used 2014 Subaru Forester at the best price! The car is a stick shift (I have never regularly drove a stick shift before) and Olivia personally gave me lessons and made sure that I was confident driving the car before I drove it off the lot. Her manager, Taryn Smith, even filled up my gas tank because my commute home was an hour away. The next day I got a call from Olivia to make sure everything was going alright with the car, which it was! I got a great deal on the Forester and I got amazing service!! More

Dinner with a side of sweet car deal pie I pulled up not intending to purchase just look, so I could map out my options. As we talked I found out why they call Johnny "amoral" cause when the I pulled up not intending to purchase just look, so I could map out my options. As we talked I found out why they call Johnny "amoral" cause when there's a sweet car deal being made, hes on top of it. He placed me with a 2012 chevy cruze, that was priced below book value, and has a great gas economy. While Johnny and I made plans for a celebratory dinner, Bill worked to get me the lowest payment at the best rate. What a guy, that Bill. More

No Pressure, Professional Salesman This is the second Toyota we have bought from Rod Mc Broom. He is very professional and went above and beyond to help us in all of our questions and This is the second Toyota we have bought from Rod Mc Broom. He is very professional and went above and beyond to help us in all of our questions and needs! He is a NO PRESSURE salesman and that is the very reason we asked for Rod the second time! Thank you for having a professional salesman on your staff! Mike and Lois Deming More

2007 toyota corolla Best car buying experience ever! This is the third vehicle I have bought from Durango motor company, everytime it gets better and better. John was the Best car buying experience ever! This is the third vehicle I have bought from Durango motor company, everytime it gets better and better. John was the salesman and Mike juel went above and beyond to get me the car that fit my budget, wants and needs. Bill fountain as always made me understand and explained everything in detail. Britton and dan kept me entertained and talked about toyota's as we are all Toyota die hard people. Especially Dan mcdermott. I will never buy a car anywhere else. They have truly earned my loyalty for a life time. More

"Excellent" very professional & friendly John Evers was Excellent, he went above & beyond to find me a car I wanted & was knowledgeable about how the vehicle worked.(John had been working on John Evers was Excellent, he went above & beyond to find me a car I wanted & was knowledgeable about how the vehicle worked.(John had been working on finding me a car for 2 weeks & keeping me updated.) Mike was awesome very professional, fast & very thorough. Mike did an awesome job of finding the best payment for my budget. Both John & Mike made a car buying experience not painful or long. It was nice that when you asked a question they had an honest answer and had a Car Fax on the vehicle ready. What was really nice is that I work long hours & I got there a little before 5pm on a Friday, they did not rush me they stayed & helped me without making me feel like it was an imposition. Best car buying experience I ever had. I would Highly recommend Durango Value Autos. Thank you John & Mike you both are awesome. More

Professional, helpful & understanding of circumstances We found 2 used Toyota Tundra's on Durango Motors used car internet listing that interested us after totaling our '04 Tundra. Rod was our first conta We found 2 used Toyota Tundra's on Durango Motors used car internet listing that interested us after totaling our '04 Tundra. Rod was our first contact and he was very professional in listening to circumstances and need. We met and he took us over to Durango Value Motors to look and drive the one we were most interested in. Answered all questions, gave no pressure and let us sit back at the main dealers sales area as my wife and I talked over the '07 Tundra we had driven. We went to him (he didn't come pester us) and asked for more details on purchasing the truck due to dealing with our insurance after the accident. We met with Mike for a few minutes who followed right in line with Rod's information giving the details we asked about, then he let us alone to discuss it further without interruption. After making our decision Mike introduced us to Bill who helped us with all the financial details, explaining everything well including what to do while we waited for our insurance to finalize the accident part. All of this was a dramatic change from our dealings with the old New Country dealership before the new owner took over, changed the name and how customers were to be taken care of. We were able to upgrade a little from our original Tundra without ending up feeling we had been talked into finalizing the sale. Only issue we voiced was that the Tundra we purchased had been detailed, but the leather and carpeting and interior was still quite dirty in our opinion. We were told that this would be taken care of and redone before we picked the truck up so at the time of this writing we're not sure how well this was addressed as we still have a few days before getting our payment from the insurance company. More

Very Professional and Friendly, Good Post-Purchase Service I visited Durango Value Autos (the slightly-older-vehicle division of Durango Motor Co.) with a couple vehicles in mind, one of which was the 2005 Sub I visited Durango Value Autos (the slightly-older-vehicle division of Durango Motor Co.) with a couple vehicles in mind, one of which was the 2005 Subaru Outback that I wound up purchasing. The sales consultant I interacted with was John Evers (whom I'd spoken to on the phone earlier in the week about a different vehicle, and he went out of his way to call when it sold), and he was very good - conversational, non-pressuring, knowledgeable. Additionally, business manager Bill Fountain was very helpful when we discussed the financial aspects of the purchase. As I drove home, I noticed that driver's side lights (front and back) were not working, so I called and they offered to cover the repair expense, just a couple days later. Overall a 4/5 experience - the only disappointment was the fact that I was sold a vehicle where half the lights didn't work; either they knew and sold it to me without mentioning, or (more likely) they weren't aware, but had not performed a very recent inspection on the lights. But they covered the repair and were very communicative throughout the process.. More