Durand Chevrolet
Hudson, MA
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I recently traded in my 2004 Impala that had over 200k miles, which had been serviced for over seven years by Josh and the service department. About a year ago I was considering the trade, and Mark Rebidu miles, which had been serviced for over seven years by Josh and the service department. About a year ago I was considering the trade, and Mark Rebidue was great about letting me try out a used car for a day. I finally upgraded to a newer Impala this week with the help of Ken Brown, who was very pleasant and easy to work with. Joe Mazzapica the business manager moved the paperwork quickly. All the guys I've dealt with have been helpful, courteous, good humor, and easy to talk to. We'll see how many miles they can help me get out of this Impala, and then I'll be buying from them again. More
Both Josh and Dave have worked with my wife and I for many years now. I have always had excellent service, interface and experience with these gentlemen and the service team as well. I have gone out fo many years now. I have always had excellent service, interface and experience with these gentlemen and the service team as well. I have gone out for test drives when I had an issue with one of my cars or trucks - always extremely professional and friendly folk to deal with. On one specific occasion, my wife had a difficult noise coming from the front of the car and another service facility simply said they could not keep looking for minor noises time after time. Actually they could not find it time after time! I took the issue to Durand and Josh and [they found it] and [fixed it] - no more noise. Since then I have taken all my service requests to Durand. I would highly recommend anyone check Durand Chevrolet out - and Josh, Dave, the team Service Team. They are the A-Team! And I am happy to give them this review aft all they have done for my family - Rod Gray More
I have bought several cars from Durand and I always get the best price and am always treated very well. The service department is great; I can always trust their recommendations. Everyone is professional the best price and am always treated very well. The service department is great; I can always trust their recommendations. Everyone is professional and knowledgeable. I recommend them often. I will buy my next car at Durand! More
I have been buying cars from Durand Chev for years. Sal is my sales guy and he meets my needs and ensures if I have an issue to see him for resolution. Joe makes the final plans for me and ensures what I e is my sales guy and he meets my needs and ensures if I have an issue to see him for resolution. Joe makes the final plans for me and ensures what I expect for numbers is met. I am a loyal Durands customer and I look forward when it's time to buy so Sal can work his magic and make me an offer that works for both of us. Both of these guys are great and make the buying experience enjoyable. More
I came to Durand's as, believe it or not, a 75 yr. old buying her first new car all by myself. I outlined my budget to Ken Brown, my salesman and he immediately made me feel at ease. He carefully led me buying her first new car all by myself. I outlined my budget to Ken Brown, my salesman and he immediately made me feel at ease. He carefully led me through what my options were, understood what kind of vehicle I needed, and thanks to Ken I found the perfect car. My experience could not have been better. My new car, an Equinox, was ready the next day. Everything had been done for me. Before I drove off, I asked Ken if I could give him a hug! Kudos to Durand!! Carol Vella More
From the moment I walked into Durand Chevrolet, I felt very welcome, but no pressure. All of the questions that I asked were answered to my satisfaction. Mark Rebidue was very pleasant and most helpful in very welcome, but no pressure. All of the questions that I asked were answered to my satisfaction. Mark Rebidue was very pleasant and most helpful in all aspects of my search for a car. Joe Mazzapica helped with all the financing and paperwork that had to be done. The entire staff at Durand's were friendly, pleasant and welcoming. I would highly recommend this dealership to anyone who is in search of a new vehicle. Mark and Joe were very professional but made me feel like I was visiting an old friend. Thanks for making my purchase so smooth! More
We have been Durand customers for many years. We would not think of going elsewhere for either purchasing or servicing our vehicles. The sales staff, and in particular, Sal Locasio, are top notch. We f not think of going elsewhere for either purchasing or servicing our vehicles. The sales staff, and in particular, Sal Locasio, are top notch. We feel assured that we are getting a great vehicle at a fair price with no pressure and the assurance that should any problems arise they will be addressed. The service staff and service advisors, Josh Claflin and Dave, are extremely accomodating in both scheduling and providing service in a prompt, professional manner. Whether we wait, in their very comfortable waiting area, or need a ride home if we leave the vehicle for an extended period, we feel confident that we are receiving the best service possible. We would highly recommend Durand Chevrolet to anyone! More
I have purchased my vehicles and had sevice done by Durand Chevrolet my entire life. They are reputable, and provide friendly and helpful service to their customers. They truly know the meaning of cu Durand Chevrolet my entire life. They are reputable, and provide friendly and helpful service to their customers. They truly know the meaning of customer service. I would recommend them without hesitation. More
i called to ask the service dept. if they service non gm vehicles,dave answered my question right off the bat.told me they serviced every make & model to the best of there ability.i asked them how much woul vehicles,dave answered my question right off the bat.told me they serviced every make & model to the best of there ability.i asked them how much would it be for an oil change on my toyota ,he gave me an estimate,i asked them how long to perform service,and when can i get it it for service,he told me they had a couple of cancellations,they could do it that day,i scheduled it with him,he asked me if i knew where they were located,i told him i was familiar with the area,i arrived for my appointment,dave greeted me with a smile,proceeded to write up my vehicle,asked me if there were anything else i needed to have looked at on my vehicle,they got the car in right on time,in doing the service they saw a couple of minor issues,he explained them to me and i rescheduled to have them performed at a later date.(i like the honesty) More
I purchased my last four cars there at good fair prices, but their service is what brought me and has kept me doing business there. A phone call to Josh, who is friendly and accommodating, gets the process but their service is what brought me and has kept me doing business there. A phone call to Josh, who is friendly and accommodating, gets the process started. The service supervisor, Joe Dorazio, really knows his stuff and makes sure things get done right. The Durand brothers are good guys,as well. More