Durand Chevrolet

I have purchsed 3 vehicles at Durand Chevrolet and I wouldn't dream of going anywhere else for both my vehicle purchases and maintenance. Durnand Chevrolet provides the best customer service and goes ab wouldn't dream of going anywhere else for both my vehicle purchases and maintenance. Durnand Chevrolet provides the best customer service and goes above and beyond for their customers. They truly are the best!! More

Durand's Service Department was pro-active from the outset of our last visit. Josh asked questions and listened carefully to my responses to insure that I was giving him the information he needed to av outset of our last visit. Josh asked questions and listened carefully to my responses to insure that I was giving him the information he needed to avoid wasting my company's money on unnecessary and costly diagnosis. Also, his timing projections about parts arrival was on target so that we had our vehicle back in the timeframe requested. He also worked with me to set up a plan B in case things went wrong in parts shipping. The work was done efficiently and well. This time most of the work was on warranty, but they checked out every one of my observations about the vehicle's problems. We have done business with Durand a few times before and have been pleased with the quick service, reasonable charges, and friendly atmosphere. In fact, we tried them out to check out pricing and why we are staying with them for this company vehicle for more reasons than that. Nice work, Josh and company. More

I ALWAYS GET THE BEST SERVICE AT DURAND. JOSH AND DAVE ALWAYS EXPLAIN EVERY THING CLEARLY AND ALWAY TAKE THE TIME TO ANSWER ANY QUESTIONS ABOUT MY TRUCK .THANKS TO THEM I WILL BE DAVE ALWAYS EXPLAIN EVERY THING CLEARLY AND ALWAY TAKE THE TIME TO ANSWER ANY QUESTIONS ABOUT MY TRUCK .THANKS TO THEM I WILL BE BUYING MY NEXT TRUCK AT DURAND AND WILL BE SURE TO TELL ALL MY FRIENDS ABOUT DURAND More

It is always a great pleasure in visiting the Durand Chevrolet dealers for both routine and when looking for a new vehicle The staff is very friendly..and the service department is well experienced, D Chevrolet dealers for both routine and when looking for a new vehicle The staff is very friendly..and the service department is well experienced, Dave and jose who manage the department are very knowledgeable. They all keep the appointment and keep their promises and does solve of our problems if any Mr Rick durand in course of these years have become a very good friend and he is very professional and fair I recommend them to everyone of our friends More

We have been doing business with Durand for 14 Years and have purchasee three new cars. Our primary reason for buying from Durand is their top-notched service department. Josh in the Service Department is o have purchasee three new cars. Our primary reason for buying from Durand is their top-notched service department. Josh in the Service Department is one of the best service reps that we ever dealt with and he treats the customer with decency and respect. We have the dealer perform all service for out vehicles and the work is done as promised, on time and within the esitmated cost. More

I purchased a used GMC Envoy from Durand Chevrolet a little over 3 years ago and have been no less than thrilled with this dealership, the staff, and the cooperation from all. I been having all of my s little over 3 years ago and have been no less than thrilled with this dealership, the staff, and the cooperation from all. I been having all of my service done here and never once have I had a bad experience. I have primarily worked with Josh Claflin and his knowledge, cooperation, and understanding are unsurpassed. My son has also switched to their Service Department for all scheduled maintenance and repairs. I would recommend Durand Chevrolet and its Service Department without hesitation. More

I love Durand! This is my 2nd vehicle from this Dealership & service has always been awesome!! I will be looking for another car soon and will be going to them for it! My Daughter will also be look Dealership & service has always been awesome!! I will be looking for another car soon and will be going to them for it! My Daughter will also be looking at them for a car soon too!We will plan to continue to use Durand! More

I have dealt with the Durand Chevrolet dealership and family for at least the last thirty years or more and have always been treated fairly. Whether when buying a car or having service work done. I would family for at least the last thirty years or more and have always been treated fairly. Whether when buying a car or having service work done. I would recommend this dealership to anyone. They have a great selection of vehicles to choose from and their sales and service people are nice people to deal with. More

My sales experience at Durand Chevrolet was good. There were a few minor things that initially put a slightly negative taste in my mouth, but at the end of the day it turned out well and favorable. Ken were a few minor things that initially put a slightly negative taste in my mouth, but at the end of the day it turned out well and favorable. Ken Brown was very good, not very pressuring. The price of the vehicle was $13,942 and I offered $14,500, which was the price based on Edmunds.com. They offered me $1,000 for my trade-in, which just about what Edmunds.com had suggested. Other sites such as KBB.com had higher amounts for both, but I find that site's estimates to be a bit on the high side. We ended up splitting the difference. When Ken went to talk to Rob, the finance or sales manager, I heard him say in quite a loud tone, "I offered him a $1000, what else does he want?" I then said, "excuse me, I can hear you." The rest of the sale process was good, not pressuring, I just haven't figured out why a person would be so loud when the customer can hear them. The only other thing I found a little strange was my request for new wipers was not honored until it was time for the inspection, which it needed to pass. Overall a great experience, and I would highly recommend. More

I received a recall for my 2005 Cobalt. I spoke with both David and Josh, the part needed had to be ordered. I was contacted Friday March 18th and given a 1pm appointment for Monday March 21st. My appointmen David and Josh, the part needed had to be ordered. I was contacted Friday March 18th and given a 1pm appointment for Monday March 21st. My appointment was on time and I got the car back within the timeframe they estimated. I'm very pleased with the service received. Thank you. More