Durand Chevrolet

Needed affordable used truck and Durand Delivered! Fast and courteous service. Also a larger reputible dealer that I know won't be gone in 6 months if I need service. and courteous service. Also a larger reputible dealer that I know won't be gone in 6 months if I need service. More

Several years ago I had a bad experience with Durand Several years ago I had a bad experience with Durand Chevrolet and said I would never go back. A year ago my grandson asked if we could go and look a Several years ago I had a bad experience with Durand Chevrolet and said I would never go back. A year ago my grandson asked if we could go and look at a truck he saw on the internet after much crabing I agreed to look. BEST move I ever made they turned insideout to please us.Gave us a great deal on the truck and because of it we just bought a second truck. I can't say enough good things about Joe or the dealership everyone was so pleasant and helpful. GREAT JOB!!!and thanks.. More

Every time I need service the Dave at the service desk is by far one of the most knowledgeable and customer savey people I've ever dealt with. You walk in he knows you name, listens to your concerns, and eit by far one of the most knowledgeable and customer savey people I've ever dealt with. You walk in he knows you name, listens to your concerns, and either works with you or has the servise mechanics take care of my problem. Rob and Brian in the sales are always avialable to hepl with what ever problem I may have. There are few people who have the customer consern and willing to ease you through any situation. I could not be any happier than when Durand's is servicing my vehicles. More

I recently purchased a new 2011 Chevrolet Equinox from Durand Chevrolet. This is my third new car that I have purchased from Durand and the sales experience was extremely pleasant. My sales person was Mar Durand Chevrolet. This is my third new car that I have purchased from Durand and the sales experience was extremely pleasant. My sales person was Mark Rebidue. I really appreciated that the Durand sales staff made every effort to offer the best deal. They want to make sure that you are completely satisfied with your experience. I had done a lot of research online using both Chevrolet’s and Durand’s websites about the features that I wanted in my new car. I then made an appointment to meet with Mr. Rebidue and gave him my list and the specific car that I wanted to test drive. Within 5 minutes, I was test-driving the car that I eventually purchased! Mark made this a truly enjoyable experience. The General Sales Manager Rob Morrill also made sure that I was completely satisfied with the value of my trade before the transaction was completed. When I picked up my new car, the Business Manager Joe Mazzapica was extremely helpful in going through all the paperwork. He had everything completed in a timely manner so that I could just pick up the keys and drive away in my new car. I have done business with Durand’s for over 14 years and have all my repair service done at their dealership. They have always treated me with decency and respect and I have appreciated the personal care they extend to my car and me! More

I needed new tires for my vehicle and ask for service, and was connected to Joshua Claflin spoke to him about tires that I wanted, and he made some reconditions, and set up an appointment to install them and was connected to Joshua Claflin spoke to him about tires that I wanted, and he made some reconditions, and set up an appointment to install them..Day of install decided to have the vehicle inspected, and there was a check engine light on. Was very happy with my new tires, inspection, The check engine light they had Diagnose, I had a leaky gas cap. they replaced. before they do anything they all ways let me know of any additional cost, before they do the work. Very happy with the service at Durand, and never have my vehicles serviced anywhere else. Two weeks later the check engine light came back on, I called Joshua, he apologized for my in convince and quickly set a appointment for the flowing day, they diagnosed it as a faulty valve on the gas tank and was replaced under the vehicle warranty, and was no additional cost to me . There sales & service Department is wonderful, and recommend them to everyone. More

My engine light came on AND engine was not running right, I was told my vehicle carried a 100,000 power-train warranty. The problem was found to a spark plug and wire which are housed under the engine and NO I was told my vehicle carried a 100,000 power-train warranty. The problem was found to a spark plug and wire which are housed under the engine and NOT suppose to even be or need a tune-up until 100,000 (per Chevrolet at that!!!) However, both the dealer & Chevy refuse to take ownership of that faulty equipment & insist it is my problem & I am to pay the repair cost. ~Now, would I recommend this dealer after this? Yes, I would, the dealership itself is wonderful, the salesmen are some of the most knowledgeable, honest and VERY helpful individuals. Their prices are competitive and they are great to work initial numbers by. Would I refer the service dept?? That, I have to honestly say, I have mixed feelings on. After I made more phone calls than I should of, a pounding head ache, etc... I finally received a call that they would reduce the initial amount some. I thought that was a nice gesture, but ultimately I still paid to have a faulty wire & plug replaced on a 2008 vehicle with only 45,000 miles on it... so for that fact, I am very unhappy, I feel they could have made the right calls to have that covered & I really feel they chose to not. ~just my opinion, and I do feel this is a great all together dealership, I believe that decision was poor one. ~Christine Crue I would recomemnd working with Sal for sales (he was wonderful) and Josh in service (was great too!) More

Very pleased with my experience with Durand. Mark was a pleasure to work with and he was very responsive and professional. I highly recommend this dealership. pleasure to work with and he was very responsive and professional. I highly recommend this dealership. More

Let me say that I just bought a new car here today and it was easily the best car buying experince I had ever had. There was absolutley no pressure, and the transaction went extremley smooth. The deal they was easily the best car buying experince I had ever had. There was absolutley no pressure, and the transaction went extremley smooth. The deal they quoted from the beginning remained to the end and the service in between was 5 stars, hence the rating. I will be back here to buy another car More

Dave and Josh are extremely professional and courteous. In order to service my Buick -- they listen, diagnose, and describe in detail the steps that are required before any work is performed. I only wish In order to service my Buick -- they listen, diagnose, and describe in detail the steps that are required before any work is performed. I only wish that any dealers that I had dealt with previously were like them. Other places should take lessons. Any service which I will need in the future will occur at Durand. Thanks to Rick Durand and his staff. More

I went to buy a VW Beetle for my daughter. The customer service was excellent. There was ABSOLUTELY no pressure or hard sell. I got a fair deal and am extremely satisfied. I will definitely purchase a c service was excellent. There was ABSOLUTELY no pressure or hard sell. I got a fair deal and am extremely satisfied. I will definitely purchase a car her again. More