Durand Chevrolet

Anytime I've had to have my car serviced, it has been a great experience. The customer service team at Durand Chevrolet amazingly remembers the specifics about my vehicle well before looking it up in their great experience. The customer service team at Durand Chevrolet amazingly remembers the specifics about my vehicle well before looking it up in their system; which works towards a great relationship between them and myself. Unlike my perception of other dealership's customer service centers, I would trust if they recommended something that it was absolutely needed. More

excellent technical and most inportant people skills in making my purchase as comfortable as possible.I was able to obtain what I wanted,and not pressured into items I did not want. making my purchase as comfortable as possible.I was able to obtain what I wanted,and not pressured into items I did not want. More

He responded to a phone request for more information on my options for milage,time, and price on a GMPP. Upon arrival Joe had the paper work ready to complete the transaction. I also talk to the Service my options for milage,time, and price on a GMPP. Upon arrival Joe had the paper work ready to complete the transaction. I also talk to the Service Department about a come and go problem I'm having and found a pleasant,and willing lisening ear. Thomas Vitone More

Durand Chevrolet was extremely helpful in my search for a new Camero. The Internet sales associate, Jackie Berraera, was phenomenal and allowed me to interact with this dealer via email and phone. With my bu new Camero. The Internet sales associate, Jackie Berraera, was phenomenal and allowed me to interact with this dealer via email and phone. With my busy schedule this convenient service made this deal possible. I recommend Jackie Berrera to any one looking for a new car and apreciate her kindnes, friendliness, and helpfulness! More

I have had my car serviced and detailed at Durand and they are just so wonderful! Their service is excellent. So much that I recommended this dealer to my Father who bought a new Equinox and absolutely they are just so wonderful! Their service is excellent. So much that I recommended this dealer to my Father who bought a new Equinox and absolutely loves it. Since he travels for work the hands free bluetooth capabilities are just perfect for him and keep myself and my mom from worrying about him on the road! Michael Peloquin was great to deal with and very patient with my Father. I would and have recommended Durand since! More

I had been looking for a compact car without extras for over a month, namely a clone of my 2001 Hyundai Accent. I encountered every sales trick in the book from many dealers and different makes of automobi over a month, namely a clone of my 2001 Hyundai Accent. I encountered every sales trick in the book from many dealers and different makes of automobiles. The new Hyundai's were especially bad and they discontinued my car. The new Accent is a big and more expensive car "loaded with features". The only car that was close was a $21,000 Volkswagen Golf. I can't understand why more compact economy but good cars aren't selling. Jackie Barrera went out of her way to get me exactly the car that I wanted. My new Aveo is a clone of my old car. She really put herself out and I will recommend people to see her when looking for a new car.I am very pleased with the car that Jackie got for me. However, the sales manager, Rob went after me like a pit bull with the pricing and hidden costs. I was buying something within my budget and there is a recession even looking like a depression coming. I bought a $14,000 car but at the checkout found out that I was over $19,00 in debt. That is why I checked off 2-bad for the price. I wonder if I had been more aggressive whether I could have gotten a better deal, or some of the hidden costs shaved down. More

This was by far the most pleasant car buying experience I have ever had. The transaction was smooth with no frills and the sales team was absolutely wonderful. They were attentive and made me feel as thoug have ever had. The transaction was smooth with no frills and the sales team was absolutely wonderful. They were attentive and made me feel as though my purchase was important to them. The sales person, Brian, also took the time to show me every detail of the car I purchased so I had no questions upon leaving. They were also flexible in the negotiation process and I never once felt as though I was being taken advantage of. I will recommend all friends and family to this dealer and will certainly return in the future. More

Michael Peloquin was a pleasure to work with. My husband and I purchased a new truck in 2009 (FOR MY HUSBAND) and we were very pleased with the professional experience we had with Mike. He did not rush us and I purchased a new truck in 2009 (FOR MY HUSBAND) and we were very pleased with the professional experience we had with Mike. He did not rush us with our purchase or tried to sell us a car we did not want and best of all there was "no pressure to buy". We recently went back to purchase a new vehicle, this time for me. He gave us the best deal and once again we were very pleased with Mike's professionalism and patience. We would definitely continue to recommend this dealership to others. Business Manager, Joe Mazzapica was friendly and a pleasure to work with. He worked diligently with Michael Peloquin to get us the best rate, savings and deal. Prior to going back to Durand Chevrolet we went to other dealerships and we did not get the same experience. My husband told me, "We're going to see Mike" and I'm very glad we did! More

I went to this dealership because they were offering the best price I could find on a new 2011 Equinox. From the moment I arrived, the staff couldn't have been nicer or more accommodating. I visited sever best price I could find on a new 2011 Equinox. From the moment I arrived, the staff couldn't have been nicer or more accommodating. I visited several other Chevrolet dealerships shopping for this vehicle, and Durand was by far the best experience I had. There was absolutely no pressure to purchase and the focus what on finding the best car for me. This dealership also worked very hard to get me the best financing possible. I am extremely happy with my new Equinox and I look forward to going back to Durand for service. Five stars! More

dave was a lifesaver, even though we have only been a customer a short time he went above and beyond to get our problem fixed and get us on our way before the hurriciane weekend!! He ws kind and pleasant customer a short time he went above and beyond to get our problem fixed and get us on our way before the hurriciane weekend!! He ws kind and pleasant and very friendly , he was a delight to deal with and will get more business from us definately!!! More