Durand Chevrolet
Hudson, MA
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I first meet Brian Butka, Rob Morrill, and Joe Mazzapica a year ago at Durand Chevrolet when I was reviewing my options on replacing my 2003 Intrepid instead of making the great expense of repairing it. Ou a year ago at Durand Chevrolet when I was reviewing my options on replacing my 2003 Intrepid instead of making the great expense of repairing it. Our meeting was brief, only about 15 minutes and they presented me with a 2007 Malibu. I was interested in an Impala, but there was not one in my price range. The Malibu LS was in great shape and both my wife and I were happy with it. However when the CEO of my company realized that I would rather repair my car they decided to put the entire cost of repair at the company expense. I was no longer in the need to purchase a new car. I thanked the staff of Durand Chevrolet and Durand Chevrolet respected this decision and invited us to return if we changed our mind. A year later my wife and I was ready to make a purchase of a newer car. We knew exactly what we wanted, a 2007-2009 low miles Impala but we were not looking forward to going through the process of dealing with car dealers. We started the same dealer that we purchased our Intrepid 10 years ago. The experience was an unfriendly one; all of the people we worked there ten years ago were gone. We were offered things that we were not interested in. We even tried to work with a close friend who worked for the same dealer over five years but he was more than 40 miles away and he did not have what we wanted, and then I remembered Durand’s invitation. When I walked into the show room of Durand Chevrolet it was as if a whole year has never pasted. Brian Butka, Rob Morrill, and Joe Mazzapica picked up from our 15 minute meet from a year ago. Not only did they remember my name, but they remembered that I was interested in the Impala. With-in 5 minutes they provided me with a 24 hour test drive in a 2008 low miles Impala. The process of purchasing this car went very smoothly and affordable. The dealership respected my concerned of missing work and closing the process quickly. I would highly recommend this dealership and have already done so at work. I have already gotten positive feedback from a company that took their small fleet of trucks to Durand’s Auto Service Center. More
This is our second trip to Durand Chevrolet. The first trip was not completely good but we did purchase a vehicle. Our second trip was nothing but wonderful. Mike took his time with me and listed to exac trip was not completely good but we did purchase a vehicle. Our second trip was nothing but wonderful. Mike took his time with me and listed to exactly what I wa looking for. I would recomend this dealer to anyone More
This is my second purchase at Durand Chevrolet. Although a small dealer their prices are very competitive and their trade in allowance is generous (they love used cars, as they have a big used lot). If they a small dealer their prices are very competitive and their trade in allowance is generous (they love used cars, as they have a big used lot). If they do not have the color or features you want, they can get them quickly and easily. The staff is super friendly and it is a no pressure sales atmosphere. I will be back again when I am ready for a new car inn the future. We have used the service area and they are professional and reasonably priced. I love close to the dealership and always are willing to give me a quick ride home or a pick up if I need it. It's nice to go to a dealer with no games and no pressure to make the deal on the spot. More
Durand Chevrolet has great service. Although I did not purchase my vehicle through them, they service it as one of their own. Fast and great service on the numerous occasions I have been there, all for purchase my vehicle through them, they service it as one of their own. Fast and great service on the numerous occasions I have been there, all for a great price. Would highly recommend. More
I was very pleased with the service I received at Durand Chevy in Hudson and will continue to bring my Chevy Equinox there for service. They were accommodating and very mindful that their time was my money Chevy in Hudson and will continue to bring my Chevy Equinox there for service. They were accommodating and very mindful that their time was my money. Highly recommended! More
I am very pleased with the way I was treated at Durand I am very pleased with the way I was treated at Durand Chevrolet. The salesman Al was very courteous and professional . Having always owned older veh I am very pleased with the way I was treated at Durand Chevrolet. The salesman Al was very courteous and professional . Having always owned older vehicles I had alot of questions and he supplied me with all the answers. I never felt rushed to make a decision by him. As the business / financial person Joe was good to explain everything in detail getting me the best deal. Overall it was a great experience. I will highly recommend Durand Chevrolet to others. More
I will rate this dealer as the top notch of chevy dealers in the area. Why? Because when I went in I talked to Mr. Peloquin, who was friendly, knew the details about the car that I was looking for, he showed in the area. Why? Because when I went in I talked to Mr. Peloquin, who was friendly, knew the details about the car that I was looking for, he showed me that he knew his inventory and features of the car, better that I did ( and I had done the research before getting to the dealer), and he did the paper work and explained to me how to make the deal happen after I explained that I wanted to pay cash. Then, Mr. Morrill came to the game. He is the General Sales Manager, from whom I bought another car last year. He got the papers that Mr. Peloquin had filled and gave me the numbers for the car that I was interested in. He did the best that he could to get the car within range price for me. Both sales persons were honest, and told me what they could do and what they couldn't do. Price wise, I got the car under the suggested price by the manufacturer, but you know customers always want a little more... but that doesn't mean that they didn't do the best they could, and I considered it to be good enough as per for me to buy. Also, they gave me an excellent trade in value for my older chevy car, which also helped to convinced me to buy the new car. Last but not least, I worked with Mr. Mazzpica, who is the business manager in Durand. Mr. Mazzapica explained to me all the numbers offer me additional options that I could had chosen and their price. He recommended me all of them and I ended up getting some of the options and declining others. He did the paper work really fast, and everything was done, in less than 15 minutes. If you want to buy a car, for a fair price, where honest people will help you to choose, this is the dealership that I would recommend. I mean I had bought other chevys in the past. Like when I bought my corvette in 2010. The experience in that chevy dealer was the worst that I have ever had in a dealership in my life time. The dealer's name? Cargill Chevrolet in Putman Ct. Mr. Morrill, Mr. Peloquin and Mr. Mazzpica restored my faith in the Chevy brand. That's how good my experience was. More
Both Al and Joe provided an excellent car purchasing experience for myself when I was looking to buy a new car. I must of test drove 7 vehicles until finally finding the exact car I was looking for a 2 experience for myself when I was looking to buy a new car. I must of test drove 7 vehicles until finally finding the exact car I was looking for a 2011 Chevy Cruze. Al was in constant contact with me to find the right car as I did not purchase on my initial visit to the dealership. he was actually able to find the exact color and model I wanted. Thanks for all your help I couldnt of picked a better dealership. More
The service department is one of the best I have worked with. Always friendly and helpful. Many times I am able to get in the same day. Never given a hassle. with. Always friendly and helpful. Many times I am able to get in the same day. Never given a hassle. More
The service was great! The employees (Josh in particular) went the extra length to make sure we were satisfied with their work. When I go to Durand Chevrolet in Hudson I know that they not only have my best went the extra length to make sure we were satisfied with their work. When I go to Durand Chevrolet in Hudson I know that they not only have my best interests in mind, but that the work service done to my vehicle will be exceptional. More