Durand Chevrolet

I brought my car into the dealership to have my transmission fluid changed and to have the lock on the passenger rear door checked. The door had suddenly stopped locking/unlocking causing me an is transmission fluid changed and to have the lock on the passenger rear door checked. The door had suddenly stopped locking/unlocking causing me an issue with getting my new baby in and out of the car. I knew I needed to get this fixed but had been scared about the cost of the repair as friends had told me that the door had to be taken apart to fix the issue. The car is about 30K over its warranty so I knew that this was a repair I would have to take care of on my own. When I got to the dealer, I met with Josh (who was super-nice) and when I talked to him about the door repair told me that there may be something that GM could do to help me with correcting the lock. It ended up that, though my car was outside of the warranty period, GM paid for the majority of the repair and the new parts were now under warranty for a year. If Josh hadn't looked into this, I would have paid the full amount for the repair and never had known that this option (GM Goodwill Repair) was available to me. I appreciate the effort he put in and his customer service skills. This was my first visit to the Durand dealership and I will definitely be going back for future maintenance/repairs. More

Great job keeping me informed and following up with the issues on my vehicle. Nice to be able to talk with the tech, after he worked on my vehicle. I will be back. Thank you. issues on my vehicle. Nice to be able to talk with the tech, after he worked on my vehicle. I will be back. Thank you. More

Did not purchase my 2012 Camaro at Durand, but that didn't matter to them, they treated me like I would expect to be treated if I were a long time customer, or even a family member. Service demeanor, didn't matter to them, they treated me like I would expect to be treated if I were a long time customer, or even a family member. Service demeanor, approach and results are excellent. They are very competent and caught issues and offered other advice which was very accurate. My only regret is that I did not purchase the car from them in the first place, but will in the future. I base most of my opinion of dealers on their service department and they don't disappoint. They offer a very cordial drive-home service AND PICK UP AS WELL! This is outstanding and a real differentiator. More

Very clean dealership. Rob, Mark and Joe were very friendly and attentative. Everything went as smooth as possible. There were no pushy tactics used. I will be recommending Durand Chevrolet to anyone friendly and attentative. Everything went as smooth as possible. There were no pushy tactics used. I will be recommending Durand Chevrolet to anyone I know looking to purchase a new or used vehicle. More

I was created by Al right away, warm and friendly welcome. we talked cars, must have and less important items I was looking for. he took me out for two test drives, giving me full options and lots o welcome. we talked cars, must have and less important items I was looking for. he took me out for two test drives, giving me full options and lots of information on both cars. More

7th vehicle purchased from Durand. Does that tell you something?? Sal is everything a sales person should be. Never pushy, knowledgeable, makes sure you have/know everything you need, cuts to the chase something?? Sal is everything a sales person should be. Never pushy, knowledgeable, makes sure you have/know everything you need, cuts to the chase - 'nuff said. I've speced & ordered most of the vehicles w/ Rick, ...better to wait some & get exactly what you want. Hit the build cycle just right, one month & a day from order to delivery. Why go anywhere else? Had our first experience w/ Joe M. the biz mgr, professional - easy going - def a "people person", an asset to Durand Chevrolet. More

Brian is a wonderful salesperson and we loved dealing with him. Would come back again and would request Brian. Wish prices were better, but what can you do...that is the way it is and is no reflection on with him. Would come back again and would request Brian. Wish prices were better, but what can you do...that is the way it is and is no reflection on dealership. More

Brought my boss' van in to a local garage for an inspection sticker. They said something was wrong with electrical system and to take the van to a dealer 'cause it was under warranty. I drove to D inspection sticker. They said something was wrong with electrical system and to take the van to a dealer 'cause it was under warranty. I drove to Duand, spoke with Dave Pepin who told me the '08 van was no under warranty but because it had low mileage of 9,575 they'd take a look and warranty it. All it was was just a fuse! Dave had me in and out of the dealer in less than 15 minutes. I've never been to this dealer before but I will definitely come here when we buy our next van. Great people and great service! More

This was my first purchase at Durand. I bought my previous Chevrolet at another dealer, but was never satisfied with the quality of service. I began servicing my vehicle at Durand and was pleased wit previous Chevrolet at another dealer, but was never satisfied with the quality of service. I began servicing my vehicle at Durand and was pleased with their efficiency and quality of work. When I was in the market for a new Equinox, I did my research and found that they had the vehicle I wanted at a lower internet price than other local dealers. I contacted a very personable Mike Peloquin, who guided my through the process. Bob Morrill gave me a trade-in price that was right in line with what I expected. All paperwork was processed quickly and Joe Mazzapica explained warranty and service options concisely. This was one of the least stressful car buying experience I've ever had. I now have a quality vehicle that should last for years, and when the time comes to trade it in, I will definitely return to Durand Chevrolet. More

I worked with Matt and Josh and Joe on repair work on my 2003 Cavalier. The guys were great and very helpful. I decided to buy a new car and worked with Brian and Joe. I am very grateful for all the hel 2003 Cavalier. The guys were great and very helpful. I decided to buy a new car and worked with Brian and Joe. I am very grateful for all the help they gave me. I love Durands Chevrolet. The sales and service force are wonderful. This is the fourth car from Durands. I wouldn't go anywhere else. They are #1 in my book. More