Durand Chevrolet

We had a wonderful experience with Durand Chevrolet. The staff is wonderful. They were motivated to know our purchasing goals. In knowing the goals we had, they were able to fulfill our desires for our new staff is wonderful. They were motivated to know our purchasing goals. In knowing the goals we had, they were able to fulfill our desires for our new car and make the deal happen. The purchase was smooth from contact to delivery. All of the employees were respectful and kind. We will be using them again in the future when we purchase our second car. More

I purchased a used car from Durand in 1998. The salesperson was very patient since this was my first used car purchase and I was unsure of my decision. I continued to service the Lumina there. I salesperson was very patient since this was my first used car purchase and I was unsure of my decision. I continued to service the Lumina there. I bought another Chevy and gave the Lumina to my son; we both continued with Durand. My son bought a Malibu from Brian Butka in 2011 and Joe Dorazio also helped. The Service Department treats us very well and listens to our concerns. We fully trust their advice and have full confidence in them. I recommend Durand most heartily. More

I am a first time buyer and didn't know what to expect. I didn't feel pressured in any way during the entire process and I knew that Brian/Rob wanted me to have the car that was right for me. Durands made I didn't feel pressured in any way during the entire process and I knew that Brian/Rob wanted me to have the car that was right for me. Durands made the financing process extremely easy and made my car affordable for me. Rob made sure I received the best rate possible for my financing and Joe described the entire financing process in detail. Overall Great experience and I will be purchasing my next vehicle from Durands! More

My husband and I went to Durand Chevrolet initially for a used vehicle, but decided to purchase a new 2012 Chevrolet Malibu. We walked around the dealership for a lengthy period of time without having the b used vehicle, but decided to purchase a new 2012 Chevrolet Malibu. We walked around the dealership for a lengthy period of time without having the bombardment of several sales persons hasseling us. Mark came out and was very friendly and when we said we needed a few moments, he gladly gave it to us. Once we decided on a vehicle, Mark answered our questions honestly and openly without the "haggle salesman" approach. Once meeting with Joe in finance, he did everything he possibly could to get us a monthly payment we were comfortable with. I felt that Joe and Mark went up and beyond what a normal dealership would do in order to make us feel comfortable, appreciated, and respected. The only thing that my husband and I didn't like was when we purchased our brand new Malibu, we left the dealership no one had bothered to fill up the gas tank on our vehicle. We both assumed that that gesture would have been automatic when making a purchase the size as a new car. Other than that, I would highly recommend Durand Chevrolet to everyone in their car purchasing process. More

I was impressed with how quickly Sal picked up on the fact that I knew exactly which car I wanted. He asked me if I was being helped less than sixty seconds after I walked in the door. I am only 24 and i fact that I knew exactly which car I wanted. He asked me if I was being helped less than sixty seconds after I walked in the door. I am only 24 and it was nice to be considered a serious customer. More

I walked into this dealership after dealing with the normal used car dealership games at another dealership..Much to my surprise from the moment I walked in everyone was very friendly, I explained what normal used car dealership games at another dealership..Much to my surprise from the moment I walked in everyone was very friendly, I explained what i was looking for, what I had for a cash down payment, and what I had for a trade and asked if there was anything they had that fit what I was looking for, I was half expecting the games to try and get me into a different type of vehicle but nothing of the sort, Mark showed me a pickyup that was on the lot and let me test drive it. Long story short I walked out of the dealership driving the truck and more then satisfied I wish I had gone directly to them to begin with, they were not pushy at all and actually worked with me. More

I have purchased many vehicles over the years, but the guys at Durand were by far the easiest people to deal with. Sal Locasio was very knowledgeable and very helpful throughout the whole process. He h guys at Durand were by far the easiest people to deal with. Sal Locasio was very knowledgeable and very helpful throughout the whole process. He helped me through a few different models and styles before I settled on the Silverado. He was very patient and did not pressure me at all. Joe Mazzapica worked with me to get financing with my credit union at a very good rate within my budget. These guys were professional and made this a very easy process and I would not hesitate to come back to them when I need my next vehicle. More

this group of people have been the best group that i have ever dealt with. i have had many new and used vehicles in my life and have had to haggle all the way. this group is NOT pushy at all and when they s ever dealt with. i have had many new and used vehicles in my life and have had to haggle all the way. this group is NOT pushy at all and when they say they will or wont do something they stand by their word. this is what a dealership should be for consumers. i will always come back to a class dealership like this one.both sales and service are second to NONE. More

Sal Locasio was extremely helpful when it came to picking out the car I wanted. He was knowledgable and explained the vehicle to the fullest. He was friendly and even said he would come in to work with me o out the car I wanted. He was knowledgable and explained the vehicle to the fullest. He was friendly and even said he would come in to work with me on his day off. Very friendly and nice and went out of his way to be helpful. Joe Mazzapica, the Business Manager, was also Great - he knew exactly where i wanted to be when it came to financing and helped to get to the number I wanted. Very friendly and excpeitonally knowledgeable. A+ for customer service. More

Buying a new car should be fun but the process is usually anything but. I purchased a 2012 Chevrolet Equinox in July 2012 from Durand Chevrolet and I couldn't be happier. Working with Al, Joe, and Mark t anything but. I purchased a 2012 Chevrolet Equinox in July 2012 from Durand Chevrolet and I couldn't be happier. Working with Al, Joe, and Mark the process was smooth and transparent. I had researched trade-in values and new car prices and Durand was right in-line giving me fair figures for my trade-in and the Equinox. Joe explained my financing options and at time of sale explained the paperwork thereby making the process straight forward and easy to comprehend. Mark and Al were both informative and helpful during my test drives. At delivery Al went above and beyond spending a lot of time with me answering questions, explaining the various functions, etc. of my Equinox. After delivery I went back to Al with more questions (I've never owned a vehicle with so many features!)and he was again very helpful. Al has also followed up via phone calls to ensure all is well! Never before has a car salesman provided such outstanding service to me. The personnel at Durand Chevrolet are courteous, professional, and knowledgeable and I highly recommend this dealership. I plan to have my Equinox serviced at Durand so I do hope the Service personnel and service are on-par with my sales experience! More