Durand Chevrolet

Our experience with Rick Durand & Joe Mazzapica was very enjoyable. The transaction went smoothly, they answered all of our questions & were both very professional yet at the same time friendly and pe very enjoyable. The transaction went smoothly, they answered all of our questions & were both very professional yet at the same time friendly and personable. We would not hesitate to purchase another vehicle from Durand Chevrolet. More

They were great. I went in on Wednesday and went back Thursday and all the leg work was done. All I had to do was show up with check book. Joe Mazzapica was very thorough about the financing (never pushy Thursday and all the leg work was done. All I had to do was show up with check book. Joe Mazzapica was very thorough about the financing (never pushy or trying to sell more options) and gave me all my options on terms and rates. He did all the leg work which is key to my life when I am very busy with work and the children. Brian Butka from the first phone call inquiring about cars on the internet was nice enough to go out in the lot while I held him on the phone to see if the vehicle I had seen was on the lot which was not the vehicle I bought since it did not have all wheel drive and he was patient enough to tell me what vehicles since I am picky about the colors and options. They had many vehicles to pick from. He returned several calls over the next 24 hours on questions I had. When I first came to the dealership I had my 3 boys and Kato our pup. I was about to go on the test drive and was going to leave my oldest son with the dog while I test drove but he asked if he could take the dog and brought him into the show room where he made friends with all the employees. After the financing he took the time to show me all the options in the car which I was not aware of when I bought while another customer was waiting and did not rush me or and was very thorough about several things about the car. More

Purchased a 2013 Tahoe from these folks. Great Purchased a 2013 Tahoe from these folks. Great experience. No pressure sales effort here. Mike Peloquin gave an excellent presentation, answere Purchased a 2013 Tahoe from these folks. Great experience. No pressure sales effort here. Mike Peloquin gave an excellent presentation, answered all our questions and was pleasnat to deal with. Joe Mazzapica was the same - pleasant, insightful, gave us all of the details we needed to close the deal. Would certainly go there again. More

I truly can not say enough good on our expeirence with our new vehicle, they truly bent over backwards for us, with a test drive no hassel paperwork, excellant finance, great price, I felt like family!! T our new vehicle, they truly bent over backwards for us, with a test drive no hassel paperwork, excellant finance, great price, I felt like family!! Thank you Durand Chevy, my grandfather always said to go to you for sales and service!! More

Durand has been our Chevy/GM dealer for over 25 years now. The reason for this current purchase is based on many years of service by the entire Durand team. From sales to service and everything in betwee now. The reason for this current purchase is based on many years of service by the entire Durand team. From sales to service and everything in between, they have been there for us. Our recent purchase is just another continuing example of how the Durand family/team takes care of it's customers. After 9 years and 192,000+ miles, my 2004 Venture van finally developed coolant leaks. After working with Josh and Dave in service, we determined that it was finally time to put the old girl out to pasture. While Josh was very fair at working out the repair costs, it was just more than the van was worth. So, it was time to work with our old friend Sal. Sal has been our exclusive salesman and good friend over the last 20+ years. So far he's provided us with 2 Olds Cutlasses, 2 Trackers. 2 Venture vans, an Equinox and now my, new to me, Captiva. Always Sal listens first, gets out wants and needs, and then suggests solutions, not the current "hot sale car". There's never a "this is close", or push to another model, or higher prices. Because he listens, we've always gotten what we wanted. One thin Sal and I have worked with is what he calls the "program vehicles". These are slightly used cars that Durand gets. The pick the cream of the crop, go 200% over them before putting them out for sale. From these vehicles both Venture vans came from. So, when Sal showed us a 2012 Captiva from this it was love at first sight and no question of vehicle quality. The next most pleasant surprise can from Joe in finance. In exchanging the situation with Sal about the dieing Venture, when I sat down with him, he already had great financing arranged in less that 10 minutes. A 1.9% finance rate and affordable payments. Wow. Now, in the past I was used to financing taking at least 24 hours to go through. But, after going over everything, the only question was if I could clean out the Venture so I could take the captiva home that same day! Needless to say, a quick trip home to clear my "stuff" out and get back to Durand and I was on my way in great transportation. All of this, by the way, took from roughly 3:00 in the afternoon to 6:30 that same evening to get everything done. When folks ask why we are so loyal to Durand, this is another perfect example how they treat folks as family, not customers. More

Requested information for a car I found on their website, was followed up with an immediate response from Mike Peloquin. Worked with Mike for a full day back and forth via email while he was able to work out was followed up with an immediate response from Mike Peloquin. Worked with Mike for a full day back and forth via email while he was able to work out a financing deal for me to even determine whether the drive from Woonsocket, RI to Hudson, MA was worth it. I literally purchased a car from my desk while at work. Immediate responses, went out of his way to get specific information for me, etc. Came in for the test drive a day later, noticed I worked in Milford, MA and immediately went to work with Joe Mazzapica to get me an even BETTER deal. Every time I saw the price tag of the car, it was getting lower without even asking, didn't even have to put on my negotiators pants and get the best deal, they handed it to me no questions asked. Was referred here by a coworker, immediately referred another coworker, as well as my father. My wife had no hand in the process at all, and after joining me for the test drive, she was blown away by the customer service and atmosphere that she clearly wasn't expecting at all and we'll now be considering something more current for her as a new vehicle. Was petrified to be working at my first car purchase since my first car out of High School and these guys shattered my perceptions of the industry, completely pain and hassle free. More

My husband and I just purchased a 2013 Chevy Malibu from Durand Chevrolet. I must say we received excellent customer service from the finance manager Joe Mazzapica. He worked very hard to get us into the Durand Chevrolet. I must say we received excellent customer service from the finance manager Joe Mazzapica. He worked very hard to get us into the vehicle that we loved!! I really appreciate all his hard work ? More

My mother and I went to Durand to test drive a 2001 Buick LeSabre with 48,000 miles on it. We met Brian Butka there and he was very accomodating and did not pressure us in any way to but the car. Upon drivun LeSabre with 48,000 miles on it. We met Brian Butka there and he was very accomodating and did not pressure us in any way to but the car. Upon drivung the car,which was a one-owner in excellent condition, we purchased the car. Durand had placed new tires on the car and did a thorough inspection of it.The process was easy and stress-free, unlike many dealers we had visited. All staff are friendly and knowledgeable. This dealer has been in Hudson for many years and seems to have an excellent reputation. I would definitely visit this dealer again to purchase another vehicle. More

We had a great experience in working with Michael and Joe and they handled the negotiations with class and everyone was happy with the deal. and they handled the negotiations with class and everyone was happy with the deal. More

Working with Michael (and Joe in Finance!) was a pleasure. They are top-notch professionals, and I highly recommend Durand for any car purchase - new or used. I have not used Durand yet for service, pleasure. They are top-notch professionals, and I highly recommend Durand for any car purchase - new or used. I have not used Durand yet for service, but I certainly plan to... Bottom line: these guys earn your money! More