Durand Chevrolet
Hudson, MA
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Overall I had an excellent experience at Durand Chevrolet. Michael was businesslike but friendly and very efficient and held true to the "No-hassle" policy espoused by the dealership. I drove out Chevrolet. Michael was businesslike but friendly and very efficient and held true to the "No-hassle" policy espoused by the dealership. I drove out with my new car in 2 hours flat, and although I was disappointed I could not negotiate a lower price for my purchase, that seems to be the norm these days for used cars advertised online. I came in 3 days later for less than a half hour and had my inspection, insurance change and registration all completed. I would highly recommend Durand Chevrolet to anyone in search of a car upgrade. More
This dealer really cares about there customers and strives to make each feel warm and welcome. This way of thinking is passed from Rick Durand to Rob in Sales to Dave in Service and then to the entire strives to make each feel warm and welcome. This way of thinking is passed from Rick Durand to Rob in Sales to Dave in Service and then to the entire staff. More
ALL,I can say had a few poblems,was at my witz end.Made a call to Rob an he said for me to come right in, so we could talk in person.well i can't say enough how fast Rob helped me solve problem.sorry took s call to Rob an he said for me to come right in, so we could talk in person.well i can't say enough how fast Rob helped me solve problem.sorry took so long to make a report.have had puter trouble. More
I have had a very good experience buying a Corvette from Mike Peloquin and Joe Mazzapica. Friendly yet professional and I got my price, too. I am very happy with this dealership and recommend them to my Mike Peloquin and Joe Mazzapica. Friendly yet professional and I got my price, too. I am very happy with this dealership and recommend them to my friends. - Dale Tucker More
I first contacted the Durand dealership through the internet for pricing. The price stated was the price offered once I got there. I was greeted and had a test drive right away. The car performed nicel internet for pricing. The price stated was the price offered once I got there. I was greeted and had a test drive right away. The car performed nicely so we sat down to make the deal. I picked the car up the next day and was shown all the functions of the Sonic. Very happy with the purchase and very satisfied that Durand will take good care of me. Thanks Durand!!!! More
Nothing else need be said. This is the 7th vehicle purchased. Sal is the "anti-salesman" if I may coin a phrase. Never any hint of "pushy" or selling you something you don't need. He'll ask you questi purchased. Sal is the "anti-salesman" if I may coin a phrase. Never any hint of "pushy" or selling you something you don't need. He'll ask you questions to find out what your needs are so the best possible fit for your situation can be met. He's been at Durand longer than dirt, that should speak for it self in an industry that sees salesmen change like socks. Price? you won't do any better at one of the high volume joints. F&I guy Joe M. is in the same mold, its a culture from the top down that sets the tone. Try it, you won't be disappointed. More
The sales people were informative and friendly. We were not pressured into purchasing anything, which is unusual. They held the vehicle for us for a week until we were able to return (on our word that woul not pressured into purchasing anything, which is unusual. They held the vehicle for us for a week until we were able to return (on our word that would come back) to complete the paperwork/sale. The overall sales experience was good! More
my husband went in on a saturday afternoon to look for a car Rob brought us in the office started talking about the vehicle and obtaining information. On Tuesday we went back up and Sal handed us the keys car Rob brought us in the office started talking about the vehicle and obtaining information. On Tuesday we went back up and Sal handed us the keys and said we had the car. Everything approved. We then went to see Joe to finish us the paperwork. From the salesmen, to to finance to service (as we needed a sticker) everyone was wonderful, personable and professional. When i went in for the sticker i was early and i had a question, the service representative came out to the car with me and looked at what i was asking very quickly gave me the answer. Even though i was early and i had one person in front of me the car was returned in very reasonable amount of time. This is the third vehicle we bought from them, one my husband bought a couple of years ago, we bought one for our daughter earlier this year and then my car. We recommend this dealership very highly. More
Everyone here was extremely helpful and friendly! A+ customer service -They made the experience of buying a new car completely stress free and fun! Love their humor! HIGHLY recommended customer service -They made the experience of buying a new car completely stress free and fun! Love their humor! HIGHLY recommended More
After a bad experience with another Chevy dealer, I went to Durand's...within hours I was driving home in a new car...something the other dealer couldn't accomplish in a week. Not only that, they foun went to Durand's...within hours I was driving home in a new car...something the other dealer couldn't accomplish in a week. Not only that, they found extra discounts and rebates that the other dealer didn't. I have recommended them to my daughter who is looking to get a new car. More