Durand Chevrolet
Hudson, MA
Filter Reviews by Keyword
By Type
Showing 512 reviews
above and beyond I dropped off my suburban for maintenance and am Air bag light Matt called after they checked it out and told me it would be $550 I questioned if it w I dropped off my suburban for maintenance and am Air bag light Matt called after they checked it out and told me it would be $550 I questioned if it was covered by my extended warranty and Matt told me it was declined so I told him go ahead we gotta have it. A few hours later he called to tell me the vehicle was ready and the total cost would be $80. I did not know they moved christmas to April. Durand sure made it feel like that. Thank you greg stewart More
Great dealership, highly recommended Worked a deal to trade a 2009 Honda Civic Hybrid for a 2013 Sonic LTZ Hatchback with Sal Locascio in late October. End of year prices were quite good Worked a deal to trade a 2009 Honda Civic Hybrid for a 2013 Sonic LTZ Hatchback with Sal Locascio in late October. End of year prices were quite good with manufacturer incentives and the trade value came in good as well. A deal was struck, financing arranged through Joe M. for the balance due and the new car delivered promptly. A follow-up service visit was arranged through Josh Claflin to repair a small ding in the front passenger door from another door opening into it at some point. Looks great after the fix and the car was ready within the hour. Durand is a true local dealer without the price hype (not true) like the dealer in the little town of Mendon. All employee interactions are respectful of you as a person and of your time. I highly recommend purchasing and servicing your Chevrolet from Durand. More
They were professional, helpful and I had a great experience! They had the selection of what I needed, and the details of the sale were seamless; unlike some dealerships were "haggling" is the norm. experience! They had the selection of what I needed, and the details of the sale were seamless; unlike some dealerships were "haggling" is the norm. More
new purchase I went to Durand after much research because they have such a great reputation for honesty and fairness. buying a car can be a daunting experience but I went to Durand after much research because they have such a great reputation for honesty and fairness. buying a car can be a daunting experience but Sal made it a pleasant experience. i would recommend to anyone looking to purchase a vehicle to go to Durand Chevrolet More
Mr Dave Pepin is a very professional and respectul Mr Dave Pepin is a very professional and respectul supervisor. He always welcomes all questions and concerns that the customers may have. He care Mr Dave Pepin is a very professional and respectul supervisor. He always welcomes all questions and concerns that the customers may have. He carefully explains all the work to be done. In an incredible responsible way, he takes care of each car in a one on one basis. When you have your car serviced there from very simple to very complicated; your car will get the service it has never got before with attention to detail. Mr Dave Pepin will give your car the most dedicated service for your car to perform better than ever. More
Our car was involved in an accident, and the initial work was done at another shop. After we picked it up, there were residual transmission problems, so we brought the car to Durand. Josh was fantastic, and was done at another shop. After we picked it up, there were residual transmission problems, so we brought the car to Durand. Josh was fantastic, and incredibly patient. It took almost four weeks to get approval from the insurance company to do the work, and Josh was very helpful during that process. Even after they gave approval, they wouldn't agree to cover all of the work, and Josh worked with us to help make the repairs more affordable. Overall, I would highly recommend Durand and Josh Claflin in particular. More
When I called Durand Chevrolet for an appointment for my 2013 Chevrolet Impala, Josh was friendly and courteous and took my car in the same day. The problem was corrected while I waited. It only took abou 2013 Chevrolet Impala, Josh was friendly and courteous and took my car in the same day. The problem was corrected while I waited. It only took about 1 hour. There was no charge as my car is under warranty. Durand Chevrolet a pleasure to work with and would recommend them to my family and friends. More
I couldn't have asked for a better car buying experience than I just had at Durand. Mike was both professional and personable, and he has a great deal of knowledge about the vehicles they sell. I experience than I just had at Durand. Mike was both professional and personable, and he has a great deal of knowledge about the vehicles they sell. I especially appreciate the time he took to ensure I was comfortable with the Infotainment system in my new Equinox. He's definitely an asset to the dealership. I would surely recommend them to everyone I know. More
Sal Is our only choice for a saleperson when it comes to buying a car.. Sal is very easy to work with, low pressure but extremely knowledgeable. We refer friends to Durand whenever we can, both of our vehic buying a car.. Sal is very easy to work with, low pressure but extremely knowledgeable. We refer friends to Durand whenever we can, both of our vehicles are from Durand. We also use the service dept whenever we need repairs, they are great to deal with also. More
I looked up some Chevy models online to decide which one I wanted to buy. The Sonic was the right price and the right size for me. I just asked Sal about them and he was extremely helpful with my purchase I wanted to buy. The Sonic was the right price and the right size for me. I just asked Sal about them and he was extremely helpful with my purchase. More