Durand Chevrolet
Hudson, MA
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sales and service I have bought my last two cars there. Sal was extremely helpful and very friendly and so was Josh when brought it in for service. I have bought my last two cars there. Sal was extremely helpful and very friendly and so was Josh when brought it in for service. More
Excellent service Sal locasio did a great job getting us into an excellent vehicle while making the whole sales process very quick and easy.pleasure to do business with Sal locasio did a great job getting us into an excellent vehicle while making the whole sales process very quick and easy.pleasure to do business with all the folk at durand More
A good and professional experience The experience was professional. Everyone I worked with was polite. The price of the car was spot on from what I found on Kelly Blue Book. The dealers The experience was professional. Everyone I worked with was polite. The price of the car was spot on from what I found on Kelly Blue Book. The dealership quickly fixed a door locking problem that I noticed. I felt it was somewhat misleading to see that the 5yr old car had all green checkmarks on it's history report considering the available history of the car only went back as far as when it arrived on this dealer's lot a couple months ago. Despite this, the dealer's inspection of the state of the car was consistent with what I found when I took it to an independent car shop, and the car seemed in good condition. This was my first experience purchasing a car. I was somewhat nervous coming in, but I feel like I paid a fair price. More
A Great experience as always Brian Butka is my Salesman and he was fantastic! He was very informative and thorough throughout the whole experience!!! I love my new Cruze and thank Brian Butka is my Salesman and he was fantastic! He was very informative and thorough throughout the whole experience!!! I love my new Cruze and thank both Brian and Joe Mazzapica for the amazing experience I had with them! Have a Happy Day! GO BRUINS! More
Best Dealer Experience Ever From Rick(owner), to Eric(Internet Sales),Joe(Business Manager) and Rob(General Manager), we had a very low pressure friendly experience. Found us the From Rick(owner), to Eric(Internet Sales),Joe(Business Manager) and Rob(General Manager), we had a very low pressure friendly experience. Found us the right vehicle with all the available incentives. We were very happy, More
very pleased I was in and out very quickly. They worked with me, no haggeling and I walked away happy. I am glad I made the trip out there, I will recommend them. I was in and out very quickly. They worked with me, no haggeling and I walked away happy. I am glad I made the trip out there, I will recommend them. More
Beyond Amazing Crew!!!!! Well I had gone to them after I went to another dealership and had the most horrible experience. My requests about my car were ignored, my questions Well I had gone to them after I went to another dealership and had the most horrible experience. My requests about my car were ignored, my questions not answered, and overall talked to like I had no brain, or just was not worth the time to talk to. Someone told me about Durand Chevrolet, so I thought nothing can be worse than the other place, why not? Durand was amazing even with just the first phone call. I spoke to a man named Josh who was talking TO me not AT me. He explained every question I had asked him, and went above and beyond to make sure I fully understood everything I needed to know. I had never had such great customer service even just over the phone. I had a warranty on parts of my car, and even though it was last minute before expiring, I was told to bring my car in the next day to be serviced. They even apologized about the other dealerships behavior, It made me really understand what it is to be a valued customer somewhere. The man I spoke to inside behind the desk was named Dave,once again, very friendly, very approachable. He asked how he could help and seemed more than sincere. Once again, having explained my situation to him, he was more than willing to help me and explain what I should know. I was Told I would get a call about my car later in the day after an inspection. Just a few hours later, I got a call and was told my options, some things that were beyond my knowledge, etc. I was able to then decide and move forward with fixing my car appropriately. Once again, talked to me the whole time with great customer service skills. I went in the next day after dropping my car off and picked it up in tip top shape. the prices were beyond amazing, and you could just tell these guys were really happy about making me happy. They sure did, too. They helped me out so much, I have already recommended them to everyone I know who has a Chevy. Great crew over there. I just can not say it enough! More
What an amazing experience!!!! Brian was an amazing person to work with. He was very kind and patient while I was looking for a car. He gave me a great deal. I would definitely buy Brian was an amazing person to work with. He was very kind and patient while I was looking for a car. He gave me a great deal. I would definitely buy here again. More
Great people Best service hands down. We will RETURN! Joe and Mark were very friendly and extremely helpful. Even with our tight time schedule, they helped us get exactly the vehicle we wanted (driving on Joe and Mark were very friendly and extremely helpful. Even with our tight time schedule, they helped us get exactly the vehicle we wanted (driving onto the lot we noticed a very large and variety of inventory, all beautiful vehicles)... overall, we got the best customer service, best deal, best price and we will recommend Durand Chevrolet to everyone we know! Thanks Joe, Thanks Mark! See you again! More
BEST EXPERIENCE My recent experience was a pleasure. I decided to trade in the SUV I purchased just 6 months ago and was nervous about the transaction. Eric took me o My recent experience was a pleasure. I decided to trade in the SUV I purchased just 6 months ago and was nervous about the transaction. Eric took me out for a test ride explaining all the mechanics of the Regal I wanted to buy-he had a lot of patience and I appreciated that. Joe was also a pleasure to work out the payments schedules. He and Eric took the hassle it sometimes is purchasing a new car or truck-I recommend them highly. Durands has sold me quite a few cars over a twenty year period- Try them...you won't be dissapointed! More