Dundee Ford
East Dundee, IL
Filter Reviews by Keyword
By Type
Showing 99 reviews
A Returning Customer We got great service and professionalism. Neal worked with us on the finances and we were able to get what we wanted and needed at the price that was We got great service and professionalism. Neal worked with us on the finances and we were able to get what we wanted and needed at the price that was doable for us!! We purchased a 2017 Explorer in March 2017 and a 2016 Ford Fiesta in September 2017. We will definitely be life long clients!!! The Moore’s More
Great Sales person and great service department. This is my second car from Cucci Ford, in 2014 I bought a 2013 Fusion and 2017 a 2017 Ford Ecplorer. Dave Manseau was my sales person who gave me gre This is my second car from Cucci Ford, in 2014 I bought a 2013 Fusion and 2017 a 2017 Ford Ecplorer. Dave Manseau was my sales person who gave me great personal service. Thanks Dave. More
Great personal service I bought two cars within a week, both from Dave Manseau. I have been working with him for the past seven years. He continues to be extremely knowledge I bought two cars within a week, both from Dave Manseau. I have been working with him for the past seven years. He continues to be extremely knowledgeable and professional. He is the reason I keep returning to Cuccu. More
Great honest people to work with! I bought a new 2017 F-150 Platinum and couldn't be happier! The entire process smooth from a excellent price quote to the most thorough delivery of I bought a new 2017 F-150 Platinum and couldn't be happier! The entire process smooth from a excellent price quote to the most thorough delivery of the truck i have ever had. Chris Harrison connected my phone then proceeded to walk me through every option and feature it had. Thanks Mitch & Chris More
good sales and great service !!!! I purchased a 2016 Mustang GT/CS for a very reasonable price and the sales person was very helpful in helping me pick the car that was right for me. h I purchased a 2016 Mustang GT/CS for a very reasonable price and the sales person was very helpful in helping me pick the car that was right for me. his name is Sergio Patino. I would recommend Cucci to anyone. He checks in once in while to make sure everything is going alright. Great place. More
Great - The way buying a vehical should be!! Dave Webb and A. J. Brown were great to work with in purchasing my F150 pickup truck. They made the process clear and easy, explained the details thro Dave Webb and A. J. Brown were great to work with in purchasing my F150 pickup truck. They made the process clear and easy, explained the details through the whole process. More
Helped my daughter purchase her first car Our experience couldn't have been better. Vito was straight up with internet pricing and Frank was great to work with when we got to the dealership. Our experience couldn't have been better. Vito was straight up with internet pricing and Frank was great to work with when we got to the dealership. It was seamless, easy, and the most pleasant experience I have had, and it was most appreciated as this was my daughter's first car buying experience. Just plain outstanding! More
Best Car Buying Experience to Date Going to a dealer and purchasing a car can be a frustrating process. However, I had one of the best car buying experiences in my life this weekend ov Going to a dealer and purchasing a car can be a frustrating process. However, I had one of the best car buying experiences in my life this weekend over at Cucci. It was a seamless, fast and friendly process. Everyone was great from management, finance, sales and service. I have already started recommending this dealership to all of my friends and family. Keep up the great work! More
2017 Ford Focus SE I was looking to replace my wife's Mercury Topaz with either a Ford Focus or Ford Fiesta. I was shown both cars and I was able to compare them basical I was looking to replace my wife's Mercury Topaz with either a Ford Focus or Ford Fiesta. I was shown both cars and I was able to compare them basically side by side. I went with the Ford Focus because it was a little bit bigger than the Ford Fiesta. After the purchase the salesperson, Sergio Patino, was very knowledgeable in explaining all the functions the car had, which really helped my wife. More
Do not buy on line or used cars from this dealer!!! I purchase a used car on line from Cucci Ford. The vehicle I bought was supposed to fully serviced and in perfect condition. What I got was far from i I purchase a used car on line from Cucci Ford. The vehicle I bought was supposed to fully serviced and in perfect condition. What I got was far from it. I was not supplied with the original security pad door code so I could reset the code. Cost $50 to find the code at a different dealer. They said the car had been serviced including oil and filter change just days before I picked the car up. Not so, oil was changed over 3,000 miles prior to my purchase. If they would have changed the oil they would have seen the skid plate was broken and needed to be replaced. There was no antenna mast on the vehicle. The front license plate bracket bolts were stripped out. The gauge cluster lens was smeared with something that I still have not been able to remove or clean up. The frame and rear suspension components were very rusted up. I spent hours with a wire brush and rust reformer under the car!!! There were large scratches in the aero rocker on the drivers side and rear roll pan. The lower grill had broken tabs on the passenger side and was loose enough to mover over and inch in various directions. The vehicle was not supplied with touch up paint as promised and delivered with 1/2 tank of gas! I contacted the dealer with all these concerns in a very timely manner, they helped with NONE of it!!! This cost me over $600 in parts and many hours of labor. Do not buy a used car sight unseen from these people!!! Don't expect any help after they have your hard earned cash either!! More