Dulles Chrysler Jeep Dodge RAM

BEWARE!!!!!If I could put a 0 I would hands down worst ran dealership around. Service department is good but sales is absolute trash. The management has no idea on how to run a store. Nor treat there cust ran dealership around. Service department is good but sales is absolute trash. The management has no idea on how to run a store. Nor treat there customers or employees. Subaru Kia Dulles motorcars is the worst dealership to ever deal with. DO NOT GO THERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Pleasure doing business even from another state. Seamless, and Elizabeth was a Pleasure to work with. Would definitely recommend highly!! Seamless, and Elizabeth was a Pleasure to work with. Would definitely recommend highly!! More

DO NOT BUY A JEEP OR ANY CAR FROM DULLES MOTORCARS IN LEESBURG, VA. We just bought a brand new jeep there and the customer service was just awful. Our jeep had 30 miles when we went on a test drive and LEESBURG, VA. We just bought a brand new jeep there and the customer service was just awful. Our jeep had 30 miles when we went on a test drive and 150 when we picked it up. We let that pass, but not the new scratch on the front fob bumper. They thankfully fixed it, but we were also promised upgraded weather jeep mats when we purchased the car. When we went to pick up the jeep for the 2nd time--the mats weren't there and they made us wait 3 hours (after saying the jeep was definitely ready) because a piece was missing from the backseat. I wanted to return the jeep since it had been less than a week and the manager--Shah (would not disclose his last name) said nope-you can't once you drive it off the lot. Angela Olah from customer service is flighty, forgetful and disorganized. Everyone in customer service is just lazy and could really care less. This is the worst dealership I have ever purchased a car from-- all aspects of it are awful! STAY AWAY! More

I love bring my car to Dulles Motorcars for service. I have a 2015 grand cherokee and just purchased a 2021 dodge charger. The staff is very knowledgable and super friendly!! have a 2015 grand cherokee and just purchased a 2021 dodge charger. The staff is very knowledgable and super friendly!! More

I enjoy coming to Dulles Motor Cars for service on my 2019 Jeep Cherokee. They are always professional, courteous and pay attention to my service needs. Keep me updated and address all my concerns. Love 2019 Jeep Cherokee. They are always professional, courteous and pay attention to my service needs. Keep me updated and address all my concerns. Love my service advisor, Elaine, she’s the best More

Worse experience ever.. Dealership failed to process my Worse experience ever.. Dealership failed to process my loan for 3 plus months. Causing me to have to re apply for a load. My interest rate ending Worse experience ever.. Dealership failed to process my loan for 3 plus months. Causing me to have to re apply for a load. My interest rate ending up being more on the second loan causing me to lose money. They had multiple issues with registering vehicle in DC like promised, causing me to have to register in Texas. They submitted to the bank a contract that they had forged my signature on. Spoke to everyone one from the sales manager to finance manager to the GM. All lied to me during my process. If it wasn't for me being deployed, I would have turned the car back in. No one ever tired to make it right by me. Never received a Jeep survey either. More

Wow. 5 stars all the way. That’s all I can say. Prior to shopping at Dulles Motorcars- Leesburg, I called three other dealerships and visited 2 dealerships in person. The other dealerships advertised to shopping at Dulles Motorcars- Leesburg, I called three other dealerships and visited 2 dealerships in person. The other dealerships advertised the Jeep Grand Cherokee L- Overland with $2500 discounts online- but in the end I was not qualified for any of the rebates. Dulles Motorcars- Leesburg is a lot further from my house yet they were offering $4500 dealer discount online. I called the dealership because honestly at this point it was too good to be true. Yes, they were offering the $4500 dealer discount. Also, Dulles Motorcars- Leesburg was not adding an additional mark up on the sticker price (the majority of dealerships in the area are adding anywhere from $2500-$10,000 extra on top of the sticker price "due to the shortage of cars/ chips"). As soon as I arrived to the dealership, Brandon Jackson approached me and knew exactly who I was. (Spoke to him earlier on the phone). He already had 2 Overlands and a Limited ready for me to look at. I picked out the car I wanted, test drove, and was ready to negotiate. I worked directly with David Black, the general sales manager. He offered me the best deal from the start (the numbers were $7500 lower than the two other dealerships I went to). David also matched the trade in value from car max and we were set. Liz from finance took care of us. She was so friendly, professional and took the time to get to know me. Found the best interest rates in just a matter of minutes! I was out of the dealership in about an hour. I worked with three amazing people. They promoted a high level of honesty, integrity, they were very communicative, and all around down to earth. I strongly recommend visiting this dealership if your looking for a vehicle. The sales team is very knowledgeable and professional and they really took the time to make sure you are happy and answer any questions you might have about your purchase. I felt absolutely no pressure from any of the team members. The whole experience was very inviting. I have been in sales for many years and this has by far been the easiest and smoothest car buying experience I've had in a while! Throughout the time I was here I actually had a really enjoyable experience with the TEAM here. They really do work as a team. Above all I got a better deal than at any of the other dealers. Again, I HIGHLY recommend Dulles Motorcars! Easily hands down the very best experience I’ve had purchasing a new car. I received first class service all around. More