
Dulles Chrysler Jeep Dodge RAM
Leesburg, VA
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Very friendly and always try to make sure answner my questions and tryed to find the car fit my need and price and explain the reasons and needs. questions and tryed to find the car fit my need and price and explain the reasons and needs. More
Adam, the only sales representative, is phenomenal. He goes above and beyond to provide exceptional customer service. He is helpful and invokes a high level of trust to customers. Time and time again he goes above and beyond to provide exceptional customer service. He is helpful and invokes a high level of trust to customers. Time and time again he has addressed my needs in a timely manor and with the utmost professionalism. He does an incredible job. However, Adam is the only reason I still service my car at this dealership. Good thing he is superb, he makes up for the poor customer service of the administrative assistants and overall lack of value I feel as a customer. I constantly receive solicitations to leave Leesburg for the Fair Oaks, VA dealer and Leesburg is no contender. I have never felt valued as a customer or even acknowledge as a frequent and consistent customer for years. In this business its all about building trust. If it wasn't for the trust I have in Adam, Fair Oaks or any other service provider would get my business. More
LOVED EVERYTHING ABOUT THEM!!!!!!! I had no problems upon receiving a 2006 Jeep Liberty, the car actually had been used and there was actually nothing wrong with it, it was clean, no problems, and the price receiving a 2006 Jeep Liberty, the car actually had been used and there was actually nothing wrong with it, it was clean, no problems, and the price was VERY good, so I am overall pretty content with my experience and I will continue to suggest other buyers to definitely look into Dulles motor cars, I think that these other reviews don't represent this dealership at all being that most of them were posted in 2006-08, so obviously the service will be a lot better by now. Anyways, Dulles motor cars is worth it, trust me. More
I hate buying a new car.... What a hassle, usually! Not this time, Sami was excellent to work with. No pressure, no xx sales tactics just friendly, upfront service. I would highly recommend if you are th this time, Sami was excellent to work with. No pressure, no xx sales tactics just friendly, upfront service. I would highly recommend if you are thinking of purchasing a KIA or any make of car that this dealership sells.....Ask for Sami, you'll be glad you did. What a nice guy..... More
Bought a Kia Sedona in 2006. Price was competitive, but only because I had done my homework. Car had 500 miles but was titled new. When I asked why so many miles they said it had been driven from Tenness only because I had done my homework. Car had 500 miles but was titled new. When I asked why so many miles they said it had been driven from Tennessee -- turned out this was a bald face lie. In fact the car had been sold to someone else and the deal fell through (perhaps because of financing). We found a CD belonging to the previous "owner" in the car stereo. Also it had a "TephSeal" sticker indicating some sort of optional coating which Dulles Kia tried (unsuccessfully) to sell to us a second time....Also salesperson offered "free oil changes" for the life of the car which was a gross exaggeration...turned out to be free oil changes every other visit with the purchase of an expensive service plan...even had non-sales staff tell me confidentially they would not by a new car from Dulles Motor Cars. More
I started my purchase thru the internet. Upon arriving at the dealership, I was greeted by at least 3 other sales people. The internet sales manager, Angela Battle, was very patient and worked hard to ge at the dealership, I was greeted by at least 3 other sales people. The internet sales manager, Angela Battle, was very patient and worked hard to get me a good deal. I feel the price could have been better, since I was looking at a 2009 Kia Borrego with no 2010 model and the 2011 model due to be out in January or sooner. More
Dulles Motor Cars should be ashamed of even being considered a dealership. I called regarding a KIA to see if it was undamaged, and they told me the car was in excellent shape, with not one scratch, considered a dealership. I called regarding a KIA to see if it was undamaged, and they told me the car was in excellent shape, with not one scratch, and never been in an accident. I then took my friend who owns a bodyshop to see the car. As soon as he looked at the car, he confirmed the entire front end of the car was not only painted, but wasn't even put together properly. The manager told me that my friend was lying. Sure enough, I went home and pulled the carfax, and there it was. The car had an extreme front end collision, and had pretty much everything from the front doors forward replaced. What a SCAM! More
This was the first time we were able to purchase exactly what we wanted at the price we wanted. We called to make an appt with Angela and made sure she had the car and color we had been searching for. This what we wanted at the price we wanted. We called to make an appt with Angela and made sure she had the car and color we had been searching for. This sale took less than 2 hours, Angela had us on the road with our new car! More
Our experience at the dealership was top notch. My initial interations were via email. After doing extensive research went to dealer expecting to deal with high pressure sales staff. I did not feel initial interations were via email. After doing extensive research went to dealer expecting to deal with high pressure sales staff. I did not feel pressure to purchase extras that other dealers but was informed of the various options. Staff stayed one hour after closing to meet our needs. When I told friends that I was done in and hour and a half they were surprised that it took such a short time. I would highly recommend dealership to other friends. More
We visited Dulles Motorcars knowing we wanted a Kia Sedona. Our sales person did a great job of showing us different vehicles: she was knowledgable about the features, gave us a great price, and pati Sedona. Our sales person did a great job of showing us different vehicles: she was knowledgable about the features, gave us a great price, and patient with our roudy children. I never felt pressured or observed any signs of bait-and-switch like I have experienced at other dealerships. I would highly recommend the dealship my friends. More