Dulles Chrysler Jeep Dodge RAM

Excellent Everyone was very nice which made my car buying experience pleasant. I would recommend this dealership to anyone. Wonderful sales and service!!! Th Everyone was very nice which made my car buying experience pleasant. I would recommend this dealership to anyone. Wonderful sales and service!!! Thank you all. More

unbelievable!! i had several recalls for my 2011 Durango. I fought and fought with Chrysler Corporate to no avail. Horrible customer service... then I contacted Fa i had several recalls for my 2011 Durango. I fought and fought with Chrysler Corporate to no avail. Horrible customer service... then I contacted Fair Oaks. All I heard from them was "Sure and Yes, we can help." They not only fixed my car ahead of schedule, but took the extra step to update several software programs. They have FIGURED IT OUT!!!! Customers count. It is not a very convenient drive for me to go there, but they are my GO TO shop for now on. They are fantastic! Keep up the good work. More

Best DEALERSHIP in the Greater DC Area!!! I came in a day earlier than I discussed with the employee I spoke with. I was instantly greeted and introduced to the sales associate, Missy Collins I came in a day earlier than I discussed with the employee I spoke with. I was instantly greeted and introduced to the sales associate, Missy Collins. I told her exactly what specifications I had for a new vehicle purchase and she instantly directed me to the automobile that met every one of them. I did end up purchasing that vehicle without even having to look at any others. Though there were some minor hiccups, the dealership staff went well out of their way to ensure I was fully satisfied with my overall experience. I would definitely recommend this dealer to others and I will be making any and all future purchases here myself. THANK YOU ALL! More

Tom Roark is a assat To the car dealership!!!! Tom was a true Genteman , Gracious and respectful!!! Hard to find in the car bussiness!!! I would refer him and only him to family and friends!!! They Tom was a true Genteman , Gracious and respectful!!! Hard to find in the car bussiness!!! I would refer him and only him to family and friends!!! They are truly lucky to have him and I hope they show it!!! Only bad experience was a huge mistake in finance that will be taken care of!! April was a pleasure also!!! If you are looking for a car definitely go there fist and save your time!!! More

Best in Sales & Customer Service Steve Ratliff is the reason I bought from Dulles Motorcars!!!! Plain and simple. He's genuine, knowledgeable, and gives 5 star customer service. T Steve Ratliff is the reason I bought from Dulles Motorcars!!!! Plain and simple. He's genuine, knowledgeable, and gives 5 star customer service. The best!! More

Great Service! We drove over 40 miles to see a used Dodge Charger listed online. The car exceeded our expectations and the customer service received was outstanding We drove over 40 miles to see a used Dodge Charger listed online. The car exceeded our expectations and the customer service received was outstanding! Our salesperson Kayla Dunaway was great! It was well worth the drive and I will definitely recommend the dealership to others! More

Horribly disappointed, angry. Did not find problem. Afterward, on first startup, horrible start,coughing,spitting. little power. Dealer used computer and almost immediately said we Did not find problem. Afterward, on first startup, horrible start,coughing,spitting. little power. Dealer used computer and almost immediately said we need new turbo, etc. Found out no we don't. Loose wire shorting out something. They were dismissive and offended when we suggested they did not do a thorough job. How can we trust they even did the oil and filter change when they act like this. $6000 was absolutely an error a huge error. Makes one wonder if someone is being rewarded or this kind of stuff is the MO for this dealer. When we bought this 3500 truck used, 2010 low miles, they also did not do the small repairs promised on purchase. Not reliable at a minimum. Question the honesty as well, Certainly rude.I was told I was talking to the head I service and found at later I spoke to a woman who is not in that position . More

Great Customer Care I dropped off my car at the over-night drop off with instructions. The next morning I got a call from the customer rep to verify the work needed. In I dropped off my car at the over-night drop off with instructions. The next morning I got a call from the customer rep to verify the work needed. In that afternoon the rep called again to say the radiator work that I had requested was not really needed and there is no reason to spend the money. It took couple of days to get all the work done and I received calls periodically to get the status. When the car was ready it was cleaned up and ready to go when I arrived to pick it up. They make the process of car repair very easy and painless. Above all you trust the work. They insist that you take the car back if you find anything wrong with the repair. Overall, it is great to deal with this group of people from the service reps to the mechanics to the cashier and the porter who brings you your car. More

Excellent salesperson. No pressure. Willing to accomodate I had a great experience buying my new Dodge Ram 1500. Large selection and a excellent salesperson. This is the 4th Ram I have purchased from this d I had a great experience buying my new Dodge Ram 1500. Large selection and a excellent salesperson. This is the 4th Ram I have purchased from this dealership, and I will always go there first! Even dealing with the sales manager was a pleasant experience. More

New Sale Dulles Motorcars had the exact vehicle I was looking for at less of a price than at any other dealer I had checked. The price was so low I expected t Dulles Motorcars had the exact vehicle I was looking for at less of a price than at any other dealer I had checked. The price was so low I expected them to add something on that had not been mentioned, but that did not happen. Our sales person, Lara Bryzinski, was professional, very pleasant to work with and made the experience quick and easy. There was an effort to sell some additional warrenties for this and that, but they were not too pushy about it. More