Dulles Chrysler Jeep Dodge RAM

Amazing Experience Missy did a fantastic job helping me get a new Durango. She was able to find the EXACT Durango I wanted and went above and beyond to make sure that t Missy did a fantastic job helping me get a new Durango. She was able to find the EXACT Durango I wanted and went above and beyond to make sure that they beat every other dealership in the area on price. I've bought several Dodges over the years and I've never had a more positive and comfortable experience. They also gave me a LOT more for my trade-in vehicle than the other dealerships I visited. I wish I could award more stars! More

Unprofessional and unknowledgeable salesperson My wife and I recently made a trip to Dulles Motorcars to take a look at a new 2015 Jeep Grand Cherokee. We got there and were approached by a salespe My wife and I recently made a trip to Dulles Motorcars to take a look at a new 2015 Jeep Grand Cherokee. We got there and were approached by a salesperson, JC, who told us he could assist us. We asked him a couple questions about the Grand Cherokee, and he didn't know the answer to any of the questions, and kept saying the car was "it's a good car" and completely ignored my questions, which I thought were pretty basic and that every salesperson should know. He also tried pushing us to a used Grand Cherokee, and again, when I asked him about the car and how it differs from the brand new model, his response was "nothing" which clearly was not the case just by glancing at the two. After a couple questions, he seemed to get a bit agitated and annoyed, and kept insisting we get a used one, even after telling him we wanted new. The thing that really upset us and ultimately let to us buying elsewhere, was when he started talking to other customers in front of us, as if we weren't even there. He abruptly just walked away and went inside the dealership and after about 10 minutes came back out with car keys for the other customer he started helping. After seeing that, we felt like he didn't want to waste time with us because we weren't "serious buyers" so my wife and I left and went to a different dealership and bought the car there. More

Great job, as always Never have a bad experience, everyone is courteous and helpful whenever I go, keep it up. I would and will always recommend this dealership whenever I Never have a bad experience, everyone is courteous and helpful whenever I go, keep it up. I would and will always recommend this dealership whenever I can. More

Service of my KIA Sportage Garry Bevins has been taking care of car for 15 yrs; wouldn't have it any other way! Service guys are wonderful/friendly. Thank You Garry Bevins has been taking care of car for 15 yrs; wouldn't have it any other way! Service guys are wonderful/friendly. Thank You More

Wonderful service. The service area ia always clean and neat. The people there are always pleasant and efficient. Meghalaya was pleasant. The waiting area was nice. Tha The service area ia always clean and neat. The people there are always pleasant and efficient. Meghalaya was pleasant. The waiting area was nice. Thanks. More

Missy rocks!!! Missy is very friendly and easy to work with, she is awesome!!! I walked out of the dealership happier than ever and I absolutely LOVE my new Wrangler Missy is very friendly and easy to work with, she is awesome!!! I walked out of the dealership happier than ever and I absolutely LOVE my new Wrangler :) The entire team was great and it was by far my best car buying experience. More

great team Ray was the best no pressure and ordered exactly what I wanted and it came in three weeks early all the team was just as good Ray was the best no pressure and ordered exactly what I wanted and it came in three weeks early all the team was just as good More

Missy is awesome! My fiance and were looking for a Jeep Grand Cherokee to replace my BMW 135i (they offered me a great trade!), and we stopped in at Dulles Motorcars be My fiance and were looking for a Jeep Grand Cherokee to replace my BMW 135i (they offered me a great trade!), and we stopped in at Dulles Motorcars because they had a nice selection listed online. We've bought a few cars over the years, and our experience with Missy was the best by far. She knows her stuff when it comes to the vehicles, she is really friendly, and we had a great time talking with her. Most people dread car shopping because it can put one in a pretty negative environment, but that wasn't the case at Dulles Motorcars and with Missy. If you are in the market for these makes, go see Missy; you won't be disappointed! Oh... and my Jeep is awesome :) More

Go see Ray Hartley for your next car! My husband and I were in the market for a new car, however, we weren't sure what we wanted exactly. We were all over the map... GM, Jeep, Dodge, Toyo My husband and I were in the market for a new car, however, we weren't sure what we wanted exactly. We were all over the map... GM, Jeep, Dodge, Toyota... we drove them all and had a wide range of experiences with different sales people. This dealership, particularly Ray Hartley (sales), came out leaps and bounds ahead of the competition... allow me explain why: -I came here on a recommendation from a friend. She said Ray was great, talked to HER, not just her husband (and ladies, let's be honest, this does not always happen in car dealerships!) I had the same experience. Ray Hartley was an incredible sales person, very knowledgable and personable. I was the one available to test drive/pick up the cars we were looking at. We were able to take home three different cars overnight for extended test drives so we could see how they actually worked for our family. It took us 3-4 cars and about a week to finally decide on the vehicle. Now, when I say I'm picky.. I mean it. We've had less than stellar car purchasing experiences in the past, so we really take our time on big purchases like this, ask tons of questions, etc. Ray was consistently patient with me as well as flexible with my schedule. Not once did he get frustrated with any of my requests. He was quick to respond and always answered my questions promptly. Obviously he has many clients, however, I really felt like I was his only one since he was so responsive. The first day I was in the shop looking at cars I had one of my children with me and he was great with her, too. (side note: Dulles Motorcars has a nice little playroom for kids, corner room, glass exterior walls with a glass door, so you can work out your deal while your children stay occupied). When we finally decided on our vehicle, negotiating was painless. I worked exclusively with Ray during negotiations as well... none of that gimmicky "let me bring my sales manager in" stuff. Signing papers was easy, Brittany Hendrickson finalized our paperwork and was great to work with as well. No high pressure sales here- Which is so very refreshing! All in all, great experience. I would recommend Ray Hartley at Dulles Motorcars to ANYONE looking to get a great deal on their next car. More

Great dealership This will be my third vehicle purchased at this dealership, all three deals went very well, everyone that I have worked with is like family, it is won This will be my third vehicle purchased at this dealership, all three deals went very well, everyone that I have worked with is like family, it is wonderful to find a dealership that cares. I want to thank everyone for a job well done, and hope they make every customer feel the same way as I do, keep up the outstanding job ?? More