Dulles Chrysler Jeep Dodge RAM
Leesburg, VA
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The Best Mopar/Chrysler/Dodge/Jeep service department period Christy and the other young lady that helped me through my ordeal were top notch and handled all my car needs with exceptional service highly recommen Christy and the other young lady that helped me through my ordeal were top notch and handled all my car needs with exceptional service highly recommend them to advise and work on your Mopar vehicle. It is a clean and speedy service bay, loaner car was perfect and the communication was constant from both ladies. I live 1.5 hrs away from this dealership but because of Christy and her team, i will only take my car there from now on while in town at work. More
Great sales experience for my new Charger RT Scat Pack I would like to thank BJ (sales) for helping me acquire my new Dodge Charger RT Scat Pack. During the process of getting this car, BJ was the first t I would like to thank BJ (sales) for helping me acquire my new Dodge Charger RT Scat Pack. During the process of getting this car, BJ was the first to respond with my inquiries and very quick to respond go forth. He was an absolute pleasure to work with. In fact, after interacting with several other dealers I just felt better about how things went about early on in the process through email/phone that I decided to do business with Dulles Chrysler Jeep Dodge RAM. Anyone who has any concerns, especially muscle car fans, with how their car is taking care of upon delivery, need not worry. This is the one thing that really made me very happy. The day I arrived to take delivery, he stood out front with the key, shook my hand and we just laughed as I stood in awe by my car, which was carefully parked at a corner spot. The finance phase was straight forward and just made the end of the whole experience great overall. I hope the service department reflects this level of service when I take the car in for its first and subsequent service visits. This location is a bit out of the way for me, but so far it's been worth the drive. I even gave BJ's card to a coworker who's looking for Jeep. Thank you Dulles Chrysler Jeep Dodge RAM. More
Mark Kirk and His Corps of Professionals Are the Best Every time we have taken any of our cars for service at Dulles Chrysler Jeep Dodge RAM in Leesburg, Mark Kirk and his amazing group of dedicated, educ Every time we have taken any of our cars for service at Dulles Chrysler Jeep Dodge RAM in Leesburg, Mark Kirk and his amazing group of dedicated, educated, cordial professionals have provided superb service above and beyond the norm. This is a group of people who treat their customers as they themselves would want to be treated - and the feeling of family permeates the service center. Beyond the good vibes, though, is unparalleled service: when Mark Kirk's people fix something, it stays fixed! More than once, we have gone to Mark with vehicle problems no one else can solve; every time Dulles Chrysler Jeep Dodge RAM gets to the core of the problem, provides an efficacious solution, and hands us back our car as if nothing had ever been wrong. This group in one word? QUALITY!! More
"Dulles Chrysler Jeep Works For You" My daughter recently purchased a 2016 Jeep Cherokee from JC at Dulles Chrysler Jeep Dodge RAM in Leesburg. This was by far the best experience we hav My daughter recently purchased a 2016 Jeep Cherokee from JC at Dulles Chrysler Jeep Dodge RAM in Leesburg. This was by far the best experience we have had at a car dealer. JC was wonderful to work with and very knowledgeable. I was so impressed with the entire team she worked with that I am now going back to look at a vehicle for myself less than a month later. Although we are not from the area, the trip to Dulles in Leesburg is well worth the travel time. Kudos Dulles Chrysler Jeep Dodge RAM and JC! More
Great Car Buying Experience My wife and I purchased a 2016 Jeep Cherokee yesterday from Jackson Nisewaner at Dulles Chrysler Jeep Dodge RAM in Leesburg. Sure, we already knew ab My wife and I purchased a 2016 Jeep Cherokee yesterday from Jackson Nisewaner at Dulles Chrysler Jeep Dodge RAM in Leesburg. Sure, we already knew about what we wanted, but the process was the easiest and smoothest car buying experience that we have had. It was a no pressure situation from the get-go, which let's be honest, was the biggest plus. Nothing is worse than getting hounded at a car dealership. We found a great vehicle to buy within a half an hour of being there, didn't have to haggle because the price was extremely fair, got good value for our trade in, and drove off in our new jeep and a couple big smiles in less than 4 total hours. Definitely would recommend a visit here if you are looking. Plus the new Jeep Cherokees are Awesome! More
2012 jeep liberty service Jeep Service is outstanding. There is these 3 women in Service-great gals! No appointment-free loaner. and out the next day-transmission work! What Jeep Service is outstanding. There is these 3 women in Service-great gals! No appointment-free loaner. and out the next day-transmission work! What a Team!!!!!! More
I just had the best experience that I have ever had at a car I just had the best experience I have ever had at a car dealer. Kayla Dunaway was very knowledgeable and was joy to deal with. I just had the best experience I have ever had at a car dealer. Kayla Dunaway was very knowledgeable and was joy to deal with. More
Buyer Beware! I purchased a 2013 Mini Cooper from this dealership on Monday, March 21, 2016. The door had a dent that they promised would be fixed in 2-3 days. When I purchased a 2013 Mini Cooper from this dealership on Monday, March 21, 2016. The door had a dent that they promised would be fixed in 2-3 days. When they delivered the car to my home, I found a crack in the windshield. My sales person JC told me not to worry that it would be fixed in 2-3 days. Four phone calls later and an email, and I can't get anyone to respond by phone or email about when these repairs will take place. I even called and left a message with the General Manager Tom Omar and he didn't return my phone calls. This is the second car I've purchased from this dealer. The first time I had good service, but not this time. If you choose to purchase from this dealer get EVERYTHING in writing with dates. There are many other dealers in the Washington DC area. Go to them instead! More
I love my car! I appreciated as a female consumer that Eric White from the moment I arrived to the Dealership to the time I left the parking lot with my new car trea I appreciated as a female consumer that Eric White from the moment I arrived to the Dealership to the time I left the parking lot with my new car treated like a client. He was very patient with my questions and walked me through all the features and fixtures of my car. I would say his customer service is outstanding a service sadly lost. He followed up the day after to see how the car was and personally to me I can tell he cared what kind of vehicle I should purchase.I would definitely purchase another car from Eric White. More
Honest salesman and great deal on our jeep! After talking on the phone and online to two other local dealers and running for the hills from their tactics, we were elated to be greeted by and wor After talking on the phone and online to two other local dealers and running for the hills from their tactics, we were elated to be greeted by and work with Michael and his team at Dulles. He actually listened to our needs and put together a plan for us to narrow our choices. Not only did we walk away with the exact car we wanted, we are looking forward to working with Dulles going forward. More