Dulles Chrysler Jeep Dodge RAM

Service I brought my Jeep Cherokee in for routine maintenance recently. Being that it was a Saturday, I was very impressed with the smiling faces and immediat I brought my Jeep Cherokee in for routine maintenance recently. Being that it was a Saturday, I was very impressed with the smiling faces and immediate attention. Mandy did an excellent job with communication and my vehicle was completed in a timely manner! My daughter and I also enjoyed the interaction with the shop dog “Luke”! He is such a sweet boy. I was saddened to hear that Kayla is no longer with the company. She is a phenomenal Sales Representative. Keep up all the good work DMC! Denise More

Jeep service dishonest After my 30000 oil change on my 2016 Rubicon, I was informed that I needed brake pads, rotors and flush that was estimated around $1000 to make my jee After my 30000 oil change on my 2016 Rubicon, I was informed that I needed brake pads, rotors and flush that was estimated around $1000 to make my jeep safe again. Took my Jeep to Ashburn Goodyear next to Buffalo Wing Factory the next day for an alignment, said my brakes were fine but to have them checked by the next 5000 mile): Never trust Dulles Jeep Service...crooks!! More

Best Deal Around We had an amazing experience at Dulles Chrysler. Our salesman, Ron Boston, was very helpful and knowledgeable. Anthony, the finance man was also great We had an amazing experience at Dulles Chrysler. Our salesman, Ron Boston, was very helpful and knowledgeable. Anthony, the finance man was also great. We got an unbeatable deal. It was definitely worth the 7 hour drive from South Carolina. I would recommend this dealership to all my friends and family. Love our new Chrysler Pacifica!!!! More

Warranty service Roughly two hours to change Oil, filter and rotate tires. I asked them to update Navigation sistware as the Nav system is very disfunctional. I got a Roughly two hours to change Oil, filter and rotate tires. I asked them to update Navigation sistware as the Nav system is very disfunctional. I got a note on paperwork with a Website wanting $150.00 for software upgrade. I asked for a service manager to call me 3 times. No response, but plenty of text messages!!!!!!!! Out of touch with customers! More

Service is unreliable. Made appointment a week ahead of time because rep said it may take quite a bit of time to diagnose issue and I should get a loaner car. As has happene Made appointment a week ahead of time because rep said it may take quite a bit of time to diagnose issue and I should get a loaner car. As has happened numerous times before they didn’t get my vehicle into the shop until late afternoon and wanted to keep it through the weekend to continue on Monday. What’s the point of bringing it in and leaving it with them all day if they don’t allow themselves enough time to do the job anyway? This is a repeated issue with this dealership. Other than an oil change they’re pretty useless. More

Great customer service The sales consultant Spencer Colbert was great. He was straightforward, easy to deal with, and honest. I would recommend using him again in the future The sales consultant Spencer Colbert was great. He was straightforward, easy to deal with, and honest. I would recommend using him again in the future. More

Good dealership with decent prices Dealership has large inventory and nice prices. Everyone was nice to work with, and overall nice experience. Georgi was great to work with and helped Dealership has large inventory and nice prices. Everyone was nice to work with, and overall nice experience. Georgi was great to work with and helped us get vehicle we wanted at a fair price. I would recommend dealership and Georgi as your sales consultant. More

New truck purchase After visiting several dealers in the northern Virginia area we settled on Dulles. Our salesman, Georgi Vukov, was professional, attentive, and worked After visiting several dealers in the northern Virginia area we settled on Dulles. Our salesman, Georgi Vukov, was professional, attentive, and worked with us to obtain our vehicle at a great price. Mr. Vukov went through the options on we wanted on the vehicle and found the perfect vehicle for our family. He thoroughly explained everything the vehicle and demonstrated all the functions in an easy to understand manner. The Dulles staff and in particular Mr. vukovmade the experience stress free. More

Excellent Dealership! My purchase experience was excellent. In and out in one evening, with a great price and a beautiful Jeep of my choice!!!! The service department is a My purchase experience was excellent. In and out in one evening, with a great price and a beautiful Jeep of my choice!!!! The service department is amazing. They monitor my vehicle for me and text when I need to come in! Thank you, JEEP TEAM!!!! More

Service visit Perfect service visit, car was done quickly and all service request was completed as promised. Warranty work was done properly and car returned to me Perfect service visit, car was done quickly and all service request was completed as promised. Warranty work was done properly and car returned to me quickly. Thank you Great Staff More