Dulles Chrysler Jeep Dodge RAM
Leesburg, VA
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Scheduled Service Visit Outstanding customer service experience. Jeep was ready when promised.All employees were very professional and helpful. Would definitely recommend dea Outstanding customer service experience. Jeep was ready when promised.All employees were very professional and helpful. Would definitely recommend dealership and service department to others. More
Very helpful & friendly Easy access to this service center. Very helpful & friendly. My only complaint is the music playing very banging drums or backgrounds. Very ni Easy access to this service center. Very helpful & friendly. My only complaint is the music playing very banging drums or backgrounds. Very nice waiting area. More
Nicer than other dealers we visited Elliot Glover and Howard Hubbard were helpful and good to deal with. My only criticism is that their initial offer included to loyalty discounts and Elliot Glover and Howard Hubbard were helpful and good to deal with. My only criticism is that their initial offer included to loyalty discounts and one affiliate discount. These amounted to $1750. However, when we got to the dealership we were told that we did not qualify for these discounts. This despite the fact that we had bought several previous jeeps and it would seem that should qualify us for the loyalty discount. In the end, we were given a reduction in price so I feel we were treated fairly. More
Excellent Personalized Experience Dulles Ram was top notch. Stacie was an expert. She made the buying experience fun and informative. She took the time to find the vehicle that met my Dulles Ram was top notch. Stacie was an expert. She made the buying experience fun and informative. She took the time to find the vehicle that met my family’s needs, was upfront on all costs and made the purchase easy and straight forward. Service like this should be rewarded. Great overall!! Highly recommend and will use again on future purchases. More
Awsome in every way From the sales person Terry Fant to everyperson in Dulles motor sales were super freinly and helpful. I would recommend this dealership to everyperson From the sales person Terry Fant to everyperson in Dulles motor sales were super freinly and helpful. I would recommend this dealership to everyperson i know. Without a doubt i will be calling them back when the time comes for another vehicle. More
Harpreet Budwal is SHADY! Ray Hartley is the reason we came back for a 2nd vehicle but after the experience we just had, we decided it was the last at this shady dealership tha Ray Hartley is the reason we came back for a 2nd vehicle but after the experience we just had, we decided it was the last at this shady dealership thanks to Harpreet Budwal. We wanted to trade our Jeep Compass for a Dodge Ram and after some negotiating with Ray we thought we were making some head way. After a few hours of back and forth, Harpreet Budwal walks over, sits down and lays down the offer we thought we thought we would agree on. Anyway, after carefully reviewing the figures, we noticed he added $3000 on top of the listed price! He never once pointed out that little tidbit. I assume he gets away with this type of BS a lot as it's not always easy figuring up the costs they throw at you. FYI - If you decide to bypass the many bad reviews people have taken the time to write about this place, please know that you really need to pay attention to the numbers they provide you. More
Highly Recommendable Easy appointment, friendly, great service! I highly recommend dealer. I never had such service over my lifetime dealing with car dealers for service. Easy appointment, friendly, great service! I highly recommend dealer. I never had such service over my lifetime dealing with car dealers for service. Timely and very pleased. More
Service This is my second truck and I get the best service. I work strange hours and my service I had to re-schedule twice. She never complained and changed m This is my second truck and I get the best service. I work strange hours and my service I had to re-schedule twice. She never complained and changed my schedule and as they always have got my truck in and out. Mandy always goes above and beyond to ensure my truck is running tip top More
Service I brought my Jeep Cherokee in for routine maintenance recently. Being that it was a Saturday, I was very impressed with the smiling faces and immediat I brought my Jeep Cherokee in for routine maintenance recently. Being that it was a Saturday, I was very impressed with the smiling faces and immediate attention. Mandy did an excellent job with communication and my vehicle was completed in a timely manner! My daughter and I also enjoyed the interaction with the shop dog “Luke”! He is such a sweet boy. I was saddened to hear that Kayla is no longer with the company. She is a phenomenal Sales Representative. Keep up all the good work DMC! Denise More
Jeep service dishonest After my 30000 oil change on my 2016 Rubicon, I was informed that I needed brake pads, rotors and flush that was estimated around $1000 to make my jee After my 30000 oil change on my 2016 Rubicon, I was informed that I needed brake pads, rotors and flush that was estimated around $1000 to make my jeep safe again. Took my Jeep to Ashburn Goodyear next to Buffalo Wing Factory the next day for an alignment, said my brakes were fine but to have them checked by the next 5000 mile): Never trust Dulles Jeep Service...crooks!! More