Dulles Chrysler Jeep Dodge RAM
Leesburg, VA
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The meanest sale manager ever met! Our family met the worst sale manager in the car business ever today at the Dulles Chrysler Dealership! We came all the way from Maryland to see a ca Our family met the worst sale manager in the car business ever today at the Dulles Chrysler Dealership! We came all the way from Maryland to see a car with all the features that we were looking for and the sales person, called Ricardo, was very nice and extremely knowledgeable. We were ready to make a deal to buy the car. Then the sales manager came with the price offers, which were completely different, and at least $3,000 dollars higher than their listed price on their own website. When we pointed out the discrepancy and tried to figure out how to utilize the loan system to defray the price difference, Howard turned extremely impatient and basically told us to leave!! He obviously didn’t want to sell the car to us, maybe because we figured out his snake oil trickery to lure customers in and then switch to higher prices or more expensive loans that they never list on the website. This Howard even boasted that he was able to trick more than 250 customers a month to his “over-claimed” cheapest prices! Unbelievable! In reality, their prices are not better than any other good faith and much nicer dealers! The company owner should fire Howard Hubbard, not because of his misleading online advertisement on car prices, but because how rude he treats customers and didn’t want to sell cars!! We also feel bad for Ricardo, who was so nice but wasn’t able to sell the car to us because of his MEAN boss!! I give one star because of Ricardo. For Howard, it is 0 Star!! More
Excellent Even though I love a further away, I like to come to Dulles motors because of the courteous, professional attitude of the service staff. Emphasis on s Even though I love a further away, I like to come to Dulles motors because of the courteous, professional attitude of the service staff. Emphasis on service. They are very helpful in resolving the issues with my car and very knowledgeable. I would definitely recommend this place wholeheartedly.👏🏼👏🏼 Well done More
Best place in NOVA to purchase a vehicle!! If you need a car go see Tommy and the gang at Dulles MotorCars in Leesburg for an unbeatable deal on a Chrysler, Jeep, Dodge, RAM vehicle!!! If you need a car go see Tommy and the gang at Dulles MotorCars in Leesburg for an unbeatable deal on a Chrysler, Jeep, Dodge, RAM vehicle!!! More
Had a great service appointment. Had a great scheduled service appointment at DCJR. Christie Polen was especially helpful arranging the dropping off of my Ram and with a service loane Had a great scheduled service appointment at DCJR. Christie Polen was especially helpful arranging the dropping off of my Ram and with a service loaner. She paid special attention to details and made sure all my questions were answered. More
Excellent repair service from Greg Welch Service on my Dodge at Dulles is always fast, and priced right. Greg Welch from the service department always takes the time to give reliable conside Service on my Dodge at Dulles is always fast, and priced right. Greg Welch from the service department always takes the time to give reliable considered advice about the servicing priorities for my car. Greg and the rest of the group take a personal approach with customers. More
Professional and courteous service! Spencer Colbert was the sales Associate- extremely customer oriented, honest and pays attention to details. He was right on point with the variety pre Spencer Colbert was the sales Associate- extremely customer oriented, honest and pays attention to details. He was right on point with the variety presented and worked to make me happy! David (Mgr), and April (Finance) followed up with the same enthusiasm. Livia (Cust Serv Dir) was thorough in her part of the process as well. I’m loyal and I come back to this dealership, because of how they treat their customers. I’d recommend you giving them a chance of enhancing your happiness! More
The best service and a nice place to buy a car Thanks for the great work with you!! I really had a good chance to buy my car for a good price. Thank you for very good service !!! Thanks for the great work with you!! I really had a good chance to buy my car for a good price. Thank you for very good service !!! More
Service was good but need a friendly cashier Cashier lacks personality and was not friendly. Had safety inspection but they did not clean glue where the old sticker was. Heard a lot of Cashier lacks personality and was not friendly. Had safety inspection but they did not clean glue where the old sticker was. Heard a lot of tire/road noise after tire rotation. Noticed that the rear passenger had some uneven wear in which this tire may have come from the front. No one noticed and I would suspect that a tire alignment should have been recommended to help improve tire life. More
Service Excellence They would understanding and time mannerly. Samatha sent me some of the Jeeps I requested to look at. I narrowed down the search to one, informed her. They would understanding and time mannerly. Samatha sent me some of the Jeeps I requested to look at. I narrowed down the search to one, informed her. She held the Jeep till I got the chance to look at it. ?? Very helpful More
Excellent experience Joshua was very helpful and knowledgeable about the Jeep Wrangler. He took excellent care of me. The whole team was very nice and respectful of me a Joshua was very helpful and knowledgeable about the Jeep Wrangler. He took excellent care of me. The whole team was very nice and respectful of me and my time. This is the second Jeep I’ve bought from Dulles Jeep. I will gladly recommend Joshua to friends and family. More