Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duke Automotive
Suffolk, VA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 714 reviews
June 06, 2011
We purchased a 2011 Tahoe. Duke got the vehicle we wanted and we got a great trad-n on our old Tahoe. The enitre experience was fantastic. I highly recommend Duke to anyone. We will never shop aroun wanted and we got a great trad-n on our old Tahoe. The enitre experience was fantastic. I highly recommend Duke to anyone. We will never shop around again for a vehicle, but deal only with Duke! More
by phyllisdawn
Employees Worked With
one, Eley Duke III
June 03, 2011
We just bought a vehicle from Duke Automotive for the very first time. They were wonderful to work with and very knowledgeable. We got a late start and it was very close to their closing time but they very first time. They were wonderful to work with and very knowledgeable. We got a late start and it was very close to their closing time but they were willing to stay and help us with all we needed. It was a friendly atmosphere and a great buying experience. More
by riddickst
Employees Worked With
Tom Davis
June 03, 2011
Have been buying cars from Duke for years now and always depend upon them for all service required. Scott is always very easy to work with, and very accommodating with our schedule. We have always been ple depend upon them for all service required. Scott is always very easy to work with, and very accommodating with our schedule. We have always been pleased with the service and trust Duke when making decisions regarding our vehicles and any service/repairs needed. Scott is always pleasant and makes the trip to Suffolk a nice experience and not a chore. We recommend Duke to everyone interested in buying a vehicle or for service. More
by dietrick
Employees Worked With
Scott Higbie
June 03, 2011
Duke has been a pleasure to deal with. Scott in particular has been extremely courteous and polite and very straightforward. I have dealt with Scott the entire time I have had my vehicle and feel particular has been extremely courteous and polite and very straightforward. I have dealt with Scott the entire time I have had my vehicle and feel very comfortable working with him. I plan to come to Duke for my next vehicle whenever that might be. J. Bradshaw More
by Jbradshaw
Employees Worked With
Scott Higbie
June 02, 2011
Excellent service completed in a timely manner. Employees Excellent service completed in a timely manner. Employees extremely friendly and caring.I have dealt with this dealership exclusively for twenty-four Excellent service completed in a timely manner. Employees extremely friendly and caring.I have dealt with this dealership exclusively for twenty-four years. They care about people and their community. They are honest and fair. Their shuttle service for the customer is unmatched. More
by nedtaylor
Employees Worked With
Scott Higbie
May 27, 2011
Anytime we have gone to Duke for service they have always been very friendly and the work was done in a timely fashion. They work with us due to the unusual hours that we work and have offered to bring the been very friendly and the work was done in a timely fashion. They work with us due to the unusual hours that we work and have offered to bring the car to us. I have never had to take the car back for any job they have done. More
by markharrup
Employees Worked With
Scott Higbie
May 26, 2011
Friendly people and prompt, great service as has always been our experience at Duke. Appointment was made the day before for first thing in the AM and truck was taken in on my arrival just before 8 AM wit been our experience at Duke. Appointment was made the day before for first thing in the AM and truck was taken in on my arrival just before 8 AM with a warm greeting and a smile (all paperwork ready). Service was completed before I got back from breakfast just across the street. More
by David McKercher
Employees Worked With
Ashley Thompson, Ashley Thompson
May 26, 2011
The service manager is extremely perfessional, personable and willing to listen. He is well informed on service requirements and most helpful in setting my appointments for scheduled service. He has been a and willing to listen. He is well informed on service requirements and most helpful in setting my appointments for scheduled service. He has been a please to work with on the service needs of my Buick. More
by FredaSBrown
Employees Worked With
Joseph Higbie
May 26, 2011
Jerry Butler and Duke Automotive are wonderful folks,we have purchased 2 cars w/in the last 6 months and 12 plus cars in the 27 years we have been married. Jerry Butler and Duke are the ONLY folks for us have purchased 2 cars w/in the last 6 months and 12 plus cars in the 27 years we have been married. Jerry Butler and Duke are the ONLY folks for us when it comes time to purchase a vehicle. We had previously purchased a new car from another local dealership but it was not a good experience and we were committed at that point to always remain at Duke Automative. More
by darlene rawls
Employees Worked With
Jerry Butler, Jerry Butler
May 26, 2011
Scot is a very pleasant person to work with, he has a very nice smile and makes you feel real comfortable no matter how bad the problem is. He can always get me in when I need an appt. with no problems, very nice smile and makes you feel real comfortable no matter how bad the problem is. He can always get me in when I need an appt. with no problems, he calls if something else comes up unexpected. I can honestly say he is most of the reason I keep coming back because he knows how to treat people. More
by mrwilli
Employees Worked With
Scott
