Duke Automotive
Suffolk, VA
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Stan and Don worked very hard to get me in the car I wanted, even through my old loan was upside down. I will recomned your dealership to everyone I know. wanted, even through my old loan was upside down. I will recomned your dealership to everyone I know. More
Excellent service AS ALWAYS!!!!! The reason we keep Excellent service AS ALWAYS!!!!! The reason we keep coming back for service is the professional and excellent work we receive.. Thanks so much, Excellent service AS ALWAYS!!!!! The reason we keep coming back for service is the professional and excellent work we receive.. Thanks so much, Kathy McKercher More
outstanding customer service, did not feel pressured, they make very helpful suggestions and even have fantacstic product knowledge not just of the product line they specialize in but of other lines as w they make very helpful suggestions and even have fantacstic product knowledge not just of the product line they specialize in but of other lines as well. everyone was very friendly and not fake friendly as I have had experience with in the past. they call you and check how you are doing and not you having to contact them and wait on hold I would recommend this dealership to anyone. More
My dad had looked for a new car at several dealerships near his home in Georgia. When he was at my home in Virginia, I went online to locate Buick dealers in our area. Christy answered my online query wi near his home in Georgia. When he was at my home in Virginia, I went online to locate Buick dealers in our area. Christy answered my online query within minutes. I took my dad to a couple of dealers and, with Duke Automotive, finally found a dealership that didn't try to pressure, overcharge, or intimidate him into buying a car. Heather Black handled the sale with poise, answered all of our questions, and was extremely professional. I believe these exemplify great customer service and quality. The pricing was competitive which made the car-buying experience excellent. Thanks, Heather! We will recommend Duke Automotive! More
My experience with Mr. Caruthers and Mr. Kelly was outstanding. Mr. Caruthers explained everything about my new car to me and I can say it was an enjoyable experience. Mr. Kelly was very understanding outstanding. Mr. Caruthers explained everything about my new car to me and I can say it was an enjoyable experience. Mr. Kelly was very understanding about my past bumps in the road concerning my credit history and I was able to walk out of his office with a smile on my face and driving away in a brand new car. I would have no problem recommending Duke Automotives to my family & friends and I am ready to hand them one of Mr. Caruthers business cards when they ask about my new car. I can honestly said that working with Duke Automotives was a step above the last dealership that I purchased my 2007 Honda Civic from. More
Salesman was very polite and showed professionalism during his presentation. He went out of his way to be sure we were satisfied. We would gladly return to Stan Bell for any future car purchase. during his presentation. He went out of his way to be sure we were satisfied. We would gladly return to Stan Bell for any future car purchase. More
I have used Duke Automotive for service for about 5 years now and have never had any problems with the service department. The staff is always friendly and makes every effort to make your experience the bes now and have never had any problems with the service department. The staff is always friendly and makes every effort to make your experience the best possible. I recently dealt with the new car sales department and would recommend it anyone. No pressure, very easy to look and test drive whatever suits your needs with no pressure. Very knowledgable with other dealers in the 7 cities area and very accurate pricing as compared to the other dealers. Price actually better. Stan did his best to get as many discounts as possible for me and feel all members of the staff are willing to go the extra mile to make the experience of purchasing a vehicle a good one. More
I purchased two vehicals from DUKE. I get all my service completed at the dealership. I work in the service arena and know the importance and value of top of the line service. I get NOTHING but the BEST, fr completed at the dealership. I work in the service arena and know the importance and value of top of the line service. I get NOTHING but the BEST, friendly, and knowledgeable service. It is so hard to find good service in the world today. I am so glad I have Duke. More
Because Duke Automotive has always treated me with kindness, friendliness, respect, and honesty. If I need service on my car or truck, I have no problem getting an appointment within a short period o kindness, friendliness, respect, and honesty. If I need service on my car or truck, I have no problem getting an appointment within a short period of time. I usually wait for my vehicle to be serviced, but if it is going to be a long time someone will take me home or wherever I want to go. I don't know about the pricing of service. I trust Duke and know they wii be fair. I have been dealing with Duke for new cars and service since 1980. Scott Higbie is a very knowlegable and friendly person. He has gone out of his way to help me with a prolem. More