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Duke Automotive

Suffolk, VA

4.9
714 Reviews

2016 N Main St

Suffolk, VA

23434

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Showing 714 reviews

December 13, 2011

I have been getting my vehicles serviced at Duke Automotive since the early 2000's. Scott, my service adviser, has always been friendly, curteous and professional. More

by gtpjl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Higbie
December 09, 2011

I have been using this dealership for the past five yrs and have always received excellent service. Scott Higbie, my service advisor, has always provided excellent professional advice and solutions for my More

by woodardc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Higbie
December 05, 2011

WE PURCHASED AN ESCALADE IN 2007 WITH JERRY AND WERE SO IMPRESSED THAT WE RETURNED TO HIM FOR THIS PURCHASE. WE RECOMMEND HIM TO EVERYONE! More

by CHARLIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JERRY BUTLER, Jerry Butler
December 02, 2011

If you are in the market to purchase a vehicle you need to see Heather Black at Duke Automotive. She provided us with a friendly, helpful, non-pushy, experience. Car salesmen as a rule aren't my favorite p More

by mlelgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Black
Dec 03, 2011 -

Duke Automotive responded

Heather is fantastic isnt she! We all enjoy working with her and she has a good time helping her customers! Thank you for taking a few minutes to write her and Duke a review! We hope to see you soon!

December 02, 2011

A car for my mother - quite a bit of details required; Thomas immediately steered us to a good car. All needs were met & more. Thomas was kind, sensitive and respectful. Highly recommended! He has don More

by SVernon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Judkins
Dec 03, 2011 -

Duke Automotive responded

Thomas is a great guy and we all enjoy working with him and his customers love him. We are glad Thomas was able to help you find the right car for your Mom! Thank you for choosing Duke and for writing a great review about Thomas!

December 02, 2011

My experience at Duke Automotive was very positive. My salesman, Thomas Judkins was friendly, helpful, and knowledgeable. I would recommend him to others looking for a car! More

by mmondell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Judkins
Dec 03, 2011 -

Duke Automotive responded

Thomas is a friendly person and we are lucky to have him at Duke. Thank you for choosing Duke, and taking the time to write us and Thomas a review!

December 02, 2011

Initially was looking at used but expressed interest in new chev pu. He called next morning with price discounts that made the new pu attractive. More

by charlescale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Judkins
Dec 03, 2011 -

Duke Automotive responded

Thank you for writing a great review for Thomas, he certainly is a great guy. We hope you enjoy your new truck!

December 01, 2011

Duke Automotive really took the time to go the extra mile for my wife and I. After visiting several local dealerships and getting the traditional "run around" it was a relief to finally meet with people who More

by dlamay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hicks, Bruce Blythe, Eley Duke, Christy Brinkley, Eley Duke III, Bruce Blythe, Al Hicks
Dec 03, 2011 -

Duke Automotive responded

Thank you so much for taking the time to write that great review! We all enjoyed helping you all get the right Tahoe, and without the "run around" you had at other dealerships! AL, Christy, Bruce and Eley are all great to work with, and they really enjoyed helping you all! Enjoy that Tahoe!

November 28, 2011

I have been dealing with this dealership's service department for almost 30 years. I have always been satisfied with their work & friendliness; very nice folks! More

by whitem19898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Higbie; Stephanie ? and Tiffany ? and Pam ? in the service department, Ashley Thompson
Dec 03, 2011 -

Duke Automotive responded

Thank you so much for taking the time to write a nice review about the service team. Our entire service staff is made up of some really fantastic people, we are lucky to have a great service team! We hope to see you soon!

November 23, 2011

in to do a 3 k service and some minor problems taken care of have used this dealer for all service since i got the vehicle in 1994 i keep going back More

by homeinva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott higbie
Dec 03, 2011 -

Duke Automotive responded

Scott is great isnt he! we are glad we can keep taking care of all your service needs! Thank you for taking a minute to write us a review!

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