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Duke Automotive
Suffolk, VA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 714 reviews
January 30, 2012
Efficient friendly service. I had researched my Nissan Juke before purchase. It was worth the 2 hr. drive to deal with Duke Automotive after bing treated badly by another Dealership. They had what I wan Juke before purchase. It was worth the 2 hr. drive to deal with Duke Automotive after bing treated badly by another Dealership. They had what I wanted at a fair price and made my purchase very enjoyable. I LOVE My new JUKE!! Thank you Heather, Don and Joe More
by carstanley
Employees Worked With
Heather Black, Don Kelly, Don Kelly
January 26, 2012
I would give them an AWESOME rating if it were available. Their service team that we work with also ROCKS!!! We met Ms. Duke while we were there and she was very nice and genuine. I will get my next car f Their service team that we work with also ROCKS!!! We met Ms. Duke while we were there and she was very nice and genuine. I will get my next car from them as well. More
by bckstrtfrm
Employees Worked With
Thomas Judkins
January 19, 2012
I knew what I wanted before I visited Duke Automotive. Jim Carruthers (salesman)came out and introduced himself to me. I told him what I wanted and we looked at the inventory. I decided on the truck I wan Jim Carruthers (salesman)came out and introduced himself to me. I told him what I wanted and we looked at the inventory. I decided on the truck I wanted . I told Jim and Bruce Blythe (Sales Manager) that I would consider the sales offer after thinking about it overnight. They were not "pushy" but very helpful and said this was fine. This was my first purchase from Duke Automotive, but I hope it will not be my last. I will highly recommend this Dealership to my friends. More
by Bob Edwards
Employees Worked With
Jim Carruthers , Bruce Blythe, Bruce Blythe
January 17, 2012
I have had direct experience with Duke since 2004, having bought and serviced 3 different vehicles. Having purchased and owned over 12 vehicles in the last 35 years, Duke, hands down has been the BEST deale bought and serviced 3 different vehicles. Having purchased and owned over 12 vehicles in the last 35 years, Duke, hands down has been the BEST dealership I have EVER purchased an automobile at have have 100% of the time received the most competent and friendly service. The Duke crew is competent, friendly, thorough, and genuinely interested in providing me exceptional service. I attempted to use Colonial Chevy for 2 quick repairs to my XUV but the repeatedly failed. I returned to Duke and won't waste my time and money with Colonial or other VA dealers. For those of us customers over in Norfolk (and beyond), the loaner car assistance is superb and it makes it infinitely easier to service my vehicles at Duke. Please keep the loaner car convenience. The little things: employees neat, clean, professionally dressed, friendly, and helpful to the max. The service facility is well lit, clean, and neat. The parking lot is clean and well arranged with vehicles parked neatly and smartly. The reputation of Duke, from Lydia on down is solid gold in my book and I recommend Duke to many, many people for GM vehicle sales and service. 5+ on a scale of 5. I'll put all of this in hard copy writing if desired. Thank you again. Keep up the fantastic work. Pass my thanks to th service dept. I'm thinking of a CTS and Duke will be my dealer. Sincerely, Peter Squicciarini. Pdsquicciarini@msn.com. (757) 423-5298. Above comments should explain WHY I have rated Duke at the top. More
by 6120970
Employees Worked With
Scott
January 16, 2012
My husband was deployed and I needed to get my car inspected before heading out on a road trip with my children. I had failed to make an appointment and hoped that maybe they could fit me in. When I a inspected before heading out on a road trip with my children. I had failed to make an appointment and hoped that maybe they could fit me in. When I arrived there was no appointments left for the day and they told me they could do it the following week. I understood as it was my fault for not making an appointment, however, was stressed because we were leaving that weekend. As I left the office a gentlemen (mechanic) by the name of Josh who was not yet signed in, but there just working on his own vehicle offered to do the inspection for me. I was in and out within 30 minutes and so appreciative for Josh's help and dedication to his job. I continually have great service from Dukes !! More
by warner5
Employees Worked With
Josh
January 16, 2012
Stan Bell was very instrumental in helping me to purchase my new Cadillac. He knew the operations of all the buttons and could answer all of my questions. He pointed all the improvements in the Cadillac. my new Cadillac. He knew the operations of all the buttons and could answer all of my questions. He pointed all the improvements in the Cadillac. (We also have the 2001 DTS Cadillac). More
by jsharpe128
Employees Worked With
Stan Bell, Stan Bell
January 12, 2012
Excellent dealer that really cares about thier customers. We have bought several cars from Duke and thier price, service, attention to detail and caring attitude shows through every time. Stan Bell is by f We have bought several cars from Duke and thier price, service, attention to detail and caring attitude shows through every time. Stan Bell is by far the most professional customer oriented salesman we have ever worked with. We will continue to buy at Duke and from Stan every time we are in the market for a vehicle. Thanks again guys. More
by dematteo
Employees Worked With
Stan Bell Don Kelly, Don Kelly, Stan Bell
January 11, 2012
The staff and service at Duke Automotive was outstanding. The staff and service at Duke Automotive was outstanding. I was treated very nicely and professionally by each employee that I encountered. I have The staff and service at Duke Automotive was outstanding. I was treated very nicely and professionally by each employee that I encountered. I have in the past and will in the future recommend Duke as a place for automotive needs. More
by bassettman
Employees Worked With
Stan Bell., Stan Bell
January 10, 2012
I am completely satisfied with my 2012 Cadillac SRX buying experience, with one exception. I did not get the Cadillac loyalty incentive. However, 9 days later I get a brochere from Duke/Cadillac prom buying experience, with one exception. I did not get the Cadillac loyalty incentive. However, 9 days later I get a brochere from Duke/Cadillac promoting a $1,000.00 loyalty incentive on 2012 SRX's. More
by Geroc1960
Employees Worked With
Jim Caruthers
January 10, 2012
Buying my truck from Duke was a great experience. They worked hard to find every discount available and got me more truck than I was expecting for less money than I was planning on spending. Who could co worked hard to find every discount available and got me more truck than I was expecting for less money than I was planning on spending. Who could complain about that? Thomas Judkins was great and searched far and wide to find exactly what I was looking for... and then some. More
by Buddy Taylor
Employees Worked With
Thomas Judkins
