Duke Automotive
Suffolk, VA
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Service team rocks I can always count on Duke to provide top notch service. After 36 approx years my experiences are still top notch. Duke makes you feel like you are th I can always count on Duke to provide top notch service. After 36 approx years my experiences are still top notch. Duke makes you feel like you are their one and only priority. I'm a lifer. More
Thinking about trading Tahoe in for bigger Chevy Truck. Recommended 3 stars because I didn't finish buying a new truck at this stage. Everyone has been nice, helpful, and answered all my question, but I wo Recommended 3 stars because I didn't finish buying a new truck at this stage. Everyone has been nice, helpful, and answered all my question, but I would consider myself still in the process. ***Additional note - Service department changed the oil in my Tahoe purchased from Duke without a scheduled appointment within 1 hour and they did a excellent job start to finish in every facet. More
Fast and curtious Everyone at this service center is so nice and accommodating. The service I had done was done quickly, they gave me a loner during the process and ag Everyone at this service center is so nice and accommodating. The service I had done was done quickly, they gave me a loner during the process and again were just really nice. Thank You More
Found me a great car fast Though they had used cars in my price range on-site, Jerry poked around and found me a perfect car nearby and brought it in for me. At no point did I Though they had used cars in my price range on-site, Jerry poked around and found me a perfect car nearby and brought it in for me. At no point did I feel rushed or bullied and everyone I dealt with (especially Jerry) was super friendly. I've had a few follow-up questions about the car and Jerry has been very helpful and patient and found me the info I've needed. More
Best car buying experience I have been buying my cars from Duke for many years. I decided this year to "look" at another dealer just to see what it was like and could not get a I have been buying my cars from Duke for many years. I decided this year to "look" at another dealer just to see what it was like and could not get away fast enough, thinking the whole time, why am I doing this? The other dealers are so high pressure and I could not deal with it so jumped in my car and dashed to Duke. Picked out my next car in a couple of hours and have been happy ever since. I will never shop elsewhere! More
Service team. Estimated time for oil change and tire rotation was 2 hours. However, total time was less than 1 hour. Free oil change under the Rewards program was Estimated time for oil change and tire rotation was 2 hours. However, total time was less than 1 hour. Free oil change under the Rewards program was a bonus. More
service team The service team is top notch, if I don't have an appointment they always work me in. Ashley is the best, I've worked with for years. The service team is top notch, if I don't have an appointment they always work me in. Ashley is the best, I've worked with for years. More
Was good Ashley Thompson took good care of me when I called and got me right in. I was in and out in not time. Next time I'm sure it will be the same way Ashley Thompson took good care of me when I called and got me right in. I was in and out in not time. Next time I'm sure it will be the same way More
Top notch dealer and sales staff This is the 2 new car I have purchased from Duke the first being an Equinox 3 years ago. As that purchase was so pleasant and easy I came back this ti This is the 2 new car I have purchased from Duke the first being an Equinox 3 years ago. As that purchase was so pleasant and easy I came back this time to purchase a Colorado. My salesman Stan Bell was excellent both times and expertly had everything ready when needed. I have also had the Equinox serviced regularly at their service department with excellent results. I will definitely be back for next purchase. More
New. But, so far, very good customer service Was in and out in 30 minutes. This is my first time, but so far I am happy.I will say that my sales guy , Billy and the finance guy were very efficie Was in and out in 30 minutes. This is my first time, but so far I am happy.I will say that my sales guy , Billy and the finance guy were very efficient. My paperwork was done in my absence and I only spent about 15 minutes in the office to finalize my paperwork and have them deliver my vehicle. Defanately the way it should be done. More