Duke Automotive

Through the years, I've chosen Duke for any service needs I've had with my vehicles and have never been disappointed. Yesterday (May 9th) as I was driving to work, I had car trouble and was on the phone with I've had with my vehicles and have never been disappointed. Yesterday (May 9th) as I was driving to work, I had car trouble and was on the phone with Scott Higbie a little after 8 am to drop my vehicle off. I shared I needed the shuttle to return me to work - Scott had Fred waiting for me upon my arrival. My check-in was quick and I was back at work in a very short timeframe. Scott kept me updated throughout the day and helped to resolve a recall issue that I was unaware of. He apologized when my vehicle wasn't ready same day due to having to order a part and gave me plenty of notice to make arrangements for alternate transportation. I have, again, been "Wow'd" by the worldclass service at Duke, and Scott made that possible. I truly appreciate the personal touch and the consistency of communication the Service Department provides. More

I began doing business with Duke Automotive in 1996 which continued until 2006. Several purchases from other dealers did not make me happy, so I returned back to Duke for another try and was not disappointed continued until 2006. Several purchases from other dealers did not make me happy, so I returned back to Duke for another try and was not disappointed. The staff was helpful and friendly. Stan explained the workings of our new Acadia to my wife who will be the primary driver. I traded a 2006 SRX Cadillac and recieved a fair price for it, so all in all my wife and I very happy with our experience and will purchase there again soon. More

This was an excellent car buying experience. Everyone was courteous and informative while allowing us time to decide whether to lease or buy our next vehicle. Bruce explained all the details of our trade-in courteous and informative while allowing us time to decide whether to lease or buy our next vehicle. Bruce explained all the details of our trade-in and Stan went out of his way to find a car with the additional navigation features we requested. Receiving the car was easy, with Stan's quick lessons, and our sign off on the financial agreements with Don Kelly only took minutes to complete. Stan's follow up messages kept us informed with the purchase which made us feel more comfortable with our dealership and vehicle selection. Thank you. June and Charles Hartig More

This dealership is awesome. This is the second vehicle purchased from them. Their customer service is outstanding. They are knowledgeable about the vehicles they sell. You get a friendly reception whether purchased from them. Their customer service is outstanding. They are knowledgeable about the vehicles they sell. You get a friendly reception whether you call over the phone or show up in person. I recommend this dealership to everyone. Thanks Duke!! More

I have bought 3 vehicles from duke over the years, 2 from Jim. I feel like they always listen to what I am looking for, and help get the best deal in my budget. The car I just bought was the easiest transact Jim. I feel like they always listen to what I am looking for, and help get the best deal in my budget. The car I just bought was the easiest transaction I've ever had at a dealership. More

Recently purchased a GMC Acadia Denali from Duke GMC, I live in VA Beach and Duke is in Suffolk so it is about an hour drive. I had been talking with Christy via email while I have been out of country and live in VA Beach and Duke is in Suffolk so it is about an hour drive. I had been talking with Christy via email while I have been out of country and after very good dealings with her I decided to stick with Duke after my return regardless of the drive. As soon as I arrived Stan was there to help and to make sure he got me exactly what my wife and I wanted. They did not have the vehicle that we wanted on the lot but quickly found it at another dealership. Don and I sat down and completed all paperwork needed and I was driving the vehicle in 5 days. On the day we picked up our new vehicle Eley was there to complete all the paperwork and answer any questions, he was extremely friendly and helpful. After paperwork drill was complete Stan gave my wife and I the full tutorial on our new vehicle, he was extremely knowledgeable and answered all of our questions even with other customers waiting for him. He is very one on one and does not make you feel like just another customer. They were all very professional but down to earth people. Extremely friendly and helpful! They will take care of you without making you feel pressured. I will be using them in the future if I decide to purchase another GMC product. More

I would go back to them because of Robbie.He was great to work with and he was very frindly at the same time.Robbie to me was the best car dealer i have worked with in all my years of buying new or used cars work with and he was very frindly at the same time.Robbie to me was the best car dealer i have worked with in all my years of buying new or used cars. thanks Robbie More

We recently purchased our new Buick Enclave from Duke. After considerable shopping and pricing we returned to our hometown dealer. Everyone was very knowledgeable, friendly and patient with both my hubby After considerable shopping and pricing we returned to our hometown dealer. Everyone was very knowledgeable, friendly and patient with both my hubby and me. The dealership was very neat and clean. We have dealt with Duke previously with a new car purchase, service and body shop. We have always been completely satisfied. This is the reason for the 5-star rating. Buying a vehicle at Duke Automotive Corp. is a very simple process. No hassle at all. Come on down and make your next purchase, too. Johnnie & Jackie Langston More

Jerry was very cordial and extremely pleasant to work with. I let him know what I wanted and he helped me find the vehicle that suited me best. When I let him know what other vehicles I was considering with. I let him know what I wanted and he helped me find the vehicle that suited me best. When I let him know what other vehicles I was considering, he did not try to convince me that they were not good vehicles. In the end I selected the vehicle that satisfied my needs. Jerry made this experience as pleasant as it could be. More

Was completely satified with the sales professional and not being forced into purchasing anything I did not want. Would reccommend this dealer to my friends. not being forced into purchasing anything I did not want. Would reccommend this dealer to my friends. More